VIK hotel Arena Blanca & Cayena Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3922 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great family vacation because we made the most of it!!

    Reviewed by maheualvaradof(Montreal, Canada) on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    After reading the comments on this website - our expectations were really low and we were actually happily surprised. Of course, the room are outdated but how long do you stay in there?... the great thing is that it always gets super clean! Amazing housekeeping! Food was great but is that because we stayed during the Holiday season? Maybe - maybe not. Different varieties and choices for everyone! Beach is GORGEOUS!! Pools are actually OK - just be careful on those steps, the ceramic is peeling off and my daughter cut her toes! And unfortunately it wasnt just her! They seriously would need to empty that pool and repair it. Entertainment was fun, cool shows - my kids enjoyed so much the beach parties! Shout out to Piña and the team for the fun games and cool dances! :) Also, the service at the beach bar from Pedro is outstanding. Start pouring my order as soon as he sees me coming! To sums it up; the beach and the people makes this place AMAZING. The rest is average so if you’re looking for luxury this is not your place. Hope this helps!

    Vacation

    Reviewed by 41alisas() on Jan 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good resort. We were vacationing with friends and had a great time. Everyone was so nice and helpful. Animation team was great. Food was awesome. Rooms were a bit outdated but overall it was a very pleasant vacation.

    Small, great for families!

    Reviewed by 398kristaf(Keswick Ridge) on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed the first week of January and ended up loving the resort. It is the smallest resort we have stayed at with basically the beach, the bar, the pool and then the restaurants. Great set up for kids to have some freedom and there were always a couple of security guards in sight which, given some recent concerns about safety in the Dominican, is a great move by the resort. We liked: - beach is beautiful, always chairs - pool is large and clean, some rough spots on the pool bottom, always chairs - buffet was excellent, always a Chinese and pasta station for evening meal, lots of options, all five of us happy with every meal - STAFF - check-in by a trainee went smoothly, restaurant staff greeted you by name and remembered your beverage, entertainment staff (Alfred and company) were fantastic, our kids loved them. The night shows are not what you will see at the huge resorts but were fun to watch, often involving the crowd - room - building 4, right beside pool, we were on the corner in a one bedroom, our patio looked over pool and ocean, another window looked over resort. But no matter which building you were in you are close to everything. - housekeeping was great We didn’t like: - fridge in room was stocked only with water. You could get other beverages delivered but you had to pay extra for them. That was a first for us. - the safe had a key, not code, and you had to pay to rent this as well - rooms had what you needed but were very plain with bare walls. We had to get another bed delivered for the kids because the pullout was broken. - we didn’t mind but there were no waiters around pool and beach Overall, it’s small and simple with super friendly staff. If you’re looking to have family fun or to relax you will love it, if you’re looking for fancy and being catered to you might consider their Beach Club option adjacent to VIK, beautiful building with ocean front and ocean views.

    Great Resort! Would go back!

    Reviewed by P9893JZshannond() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice resort! Clean room, great food and service. Staff very friendly. Beautiful beach. Small resort great for families. My kids had a blast! Delicious drinks and great entertainment. Wouldn't hesitate to return!

    In general the hotel is ok. Food is good. DON'T PAY FOR AN OCEAN VIEW THERE IS NONE!

    Reviewed by Sonia L() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We were there for Christmas with the family. Beach is very nice and food was good. Night activities need to be improved. We pay extra for a Superior Room with Ocean View ... we had no view on the ocean but a view on the beach.