Generations Riviera Maya, by Karisma

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    6. Generations Riviera Maya, by Karisma review

    What to expect (based on 4381 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great resort, customer service was amazing

    Reviewed by matorres1110() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Generations Riviera was an amazing resort. The staff was great, hotel was clean, along with the resort. The only setback is that the family side only has 4 restaurants. They were good restaurants, just not enough.

    Beautiful stay!

    Reviewed by AJM8888(Chicago, Illinois) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed for a wedding and it was a beautiful resort and event. Excellent and frequent cleaning along with the most friendly and kind staff! Definitely my favorite resort in the area I’ve stayed at so far. Can’t wait to come back someday.

    Generations Family Vacation

    Reviewed by E4160HBdianas() on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved our vacation at Generations! Staff are amazing, especially Aimee, the hostess at Cafe Market and Juan Carlos at Cafe Market as well! Aimee helped me learn my room number in Espanol’, she was so patient, kind and friendly! I will miss her face in the mornings! Juan Carlos was on top of every need as far as coffee, cappuccinos, mimosas, anything we needed as we dined with them! The two of them, along with the rest of the staff at Cafe Market made breakfast a wonderful start to our days at Generations!

    Great People and Great Service

    Reviewed by L8535HKscotts() on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff are amazing, especially the attention and care provided by Aimee and Juan Carlos. Met daily with a smile and engaging with us daily adds he extra special experience to our visit. Thank you for the great service and experience.

    Jesus Cardeno, HAAB Restaurant

    Reviewed by brandonk12991() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jesus Cardeno is a great waiter. He was attentive, and very kind. He provided excellent service. 5/5 stars, I strongly suggest you keep him on board. Haab also happens to be one of my favorite restaurants here at El Dorado