Grand Sirenis Riviera Maya Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Riviera Maya
    5. Grand Sirenis Riviera Maya Resort and Spa
    6. Grand Sirenis Riviera Maya Resort and Spa review

    What to expect (based on 18922 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Exceptional highly recommend

    Reviewed by NelsonDB(Woodside, New York) on Jun 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a amazing experience for myself and my family We loved our stay! The hotel had friendly and helpful staff starting from our concierge Oscar, the beach club staff above and beyond Alex,Eddie,Lalo,Clemente,Enrique and the one of the best waiters if not the best Amado and the girls around the pool serving I forgot to write down their names great service and the most friendly driver my man Freddy. I can’t wait to get back. The atmosphere of the hotel is very relaxing and it's very clean.

    Summer Holiday ??

    Reviewed by scottishsunshine(Aberdeenshire, United Kingdom) on Jun 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I couldn’t recommend this resort enough! The complex is huge, there is so much exploring to do. Spacious rooms, fab entertainment, delicious meals / drinks (book al a-cart restaurants when arriving to secure a place on your stay!), friendly staff, great views and amazing weather! We would definitely return! ?? I would also recommend the day trip to Holbox - we absolutely loved it. Great to visit before it becomes taken over by big hotel firms who will destroy the natural beauty of the island.

    Luxury and the best holiday of my life

    Reviewed by Leanne R(Rugby, United Kingdom) on Jun 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel was amazing. We arrived on christmas day and we felt so special in this hotel. The efforts for celebration and for looking after its guests were super. The facilities, staff and beach nearby is all 10/10 Read my blog for more about my mexico trip. escapewithlea.net

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful hotel but bad sound proofing

    Reviewed by 358tanithr(Gillingham, United Kingdom) on May 30, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We absolutely loved our holiday to Mexico and the stay in the Grand Sirenis Hotel was amazing, we were so so pleased! It is well worth the money you pay and the weather in February is fantastic! We stayed from the 19th feb to 2nd March and only had one small shower of rain in ten days that lasted about 10 minutes. The rest of the time was beautiful, sunny and hot! Bring a jacket or cardigan for the evening though as they sky bar is high up so it got windy and was chilly in the evening. I would like to thank all the staff and say that the service is incredible. We had a few wonderful people constantly checkin on us at the beach and by the pool making sure we always had a drink which was so lovely. The buffet and drinks offered in my opinion were brilliant with a good variety and the italian restaurant is fantastic! The ONLY downside is the sound proofing in the room, it is absolutely awful and we really struggled some nights. On our first night we were shattered and went to bed about 10 pm, and then were woken up by crowds of people just hanging out in the corridor outside, this happened a few nights, I am a heavy sleeper and they were so loud they even woke me. So I would recommend bringing ear plugs especially if you are a light sleeper. Honestly, that was the only downside, I cant think of another single bad point about it. Definitely go to Coco Bongo, it was the best night of my life! And I dont like clubs. However old you are, go to Coco Bongo! It's worth very penny, it's a brilliant night! We booked a few excursions with tui who were so helpful. My partner was really sick on the day we were due to go to Chichen Itza and they were fantastic, considering the trip left at 5 am and I emailed at 3 am saying we cant go! They still managed to rearranged free of charge and with no problems. There is a tui shop in the main lobby of the hotel and we booked all our exursions when we got there with the help of the tui rep. I do highly recommend the hotel and it is worth the money you pay, just bring ear plugs!

    The most amazing holiday

    Reviewed by Amy R(Saltburn-by-the-Sea, United Kingdom) on May 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Me and my partner visited Mexico last year for the first time and stayed at the grand sirens resort and spa hotel in the riviera maya. The hotel was grand, plush, clean and full of live. Our room was spacious with fantastic air con and a huge jacuzzi bath! The daily activities by the pool me and my partner really enjoyed and the entertainment team always joined in and got everyone going. The night time entertainment was the best I had ever experienced in a hotel setting! The dancing was phenomenal and it was amazing to find out that this was also performed by the daily entertainment team. Certain nights they have themed events one being the beach party which we really enjoyed! The food at the hotel was so tasty, fresh and flavoursome and the ala carte restaurants were even better. We tried the steak house, Japanese and Mexican. The bars provided fantastic service and the most tasty mojitos! In the evening we would sometimes walk down to the shop just outside the hotel and see the monkeys which was a pleasant surprise! Even inside the hotel ground there’s wildlife to be seen which really adds to the jungle experience. This hotel is the best that I have ever stayed at and we already can’t wait to book for next year! The pools were clean and we spent most of our days in them sipping on cocktails. This really is a luxurious holiday!