Sandos Caracol Eco Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 18308 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing

    Reviewed by Greeny2019mex(Ashington, United Kingdom) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    5***** we were there for 2 weeks not long Been home. We had the best time amazing hotel staff always happy to help, very greatful especially to the entertainment staff they were outstanding when it came to our son age 7 always keepin him busy in the pool in the night time and at kids club. The girls and guys were fantastic my son had the best time - would highly recommend this place it’s auch a miss- plenty places to eat and drink always entertainment around pool

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Honeymoon

    Reviewed by Billikus99() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had such a great time at your resort, such a beautiful place to spend our honeymoon. Namely your concierges Mauricio and Mariana were brilliant, they surprised us with an amazingly decorated room and great advice as it was our first visit too. Also Victor at the adults beach club was amazing after losing a pair of sunglasses that he personally made the effort to get back to us. We want to also say that the bartenders from the royal elite club, where we spent all our poolside time, were also just the best. Such great people to talk to and get to know. Finally a big thank you to Loos, who has been our families contact at your hotel. Thank you everyone at Sandos, don’t worry, we will be sure to be back!

    Fun Fun Fun

    Reviewed by Abigail943() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Entertainment team are great so much fun for everyone and so many activities everyday both in and out of the pool. So much energy all the time and music all day ?? The night time entertainment has been great too with varying shows each night.

    Amazing holiday

    Reviewed by Connector714334() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our 2nd time at this resort, we love it but thought it wouldn't be the same second time round but I have to say it has exceeded our expectations, 1st visit was 3 years ago for our honeymoon and it was great, loved all the animals roaming around free, the entertainment wasn't great then but this time they have a sports and entertainment team, whom were amazing, they had alot more entertainment for kids, bouncy castles and games, we enjoyed it sooo much this that we are hoping to return next year with our kids and grandchild

    Sandos

    Reviewed by JesseGraff() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best animation team ive ever seen, especially Ricardo was Hilarious, What a crazy guy. Clean hotel, appartments seem new. Food was good at Lirios and ElTemplo, the rest needs to improve. Below the view from our room