Secrets Capri Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12536 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful vacation

    Reviewed by Mila201472(Chicago, Illinois) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent a week December 06-13 at this resort. It is a a small resort with excellent friendly staff, a great beach and the food to die for. Both my husband and I are not big fans of drinking or partying. We get up at 6 am and are in bed by 9 pm. The sunsets and sunrises are unforgettable there. It is very quiet at night, though party people can relax and enjoy evening activities in the lounge and the indoor theatre. The resort caters to couples of all ages. You can stay in the bar the whole week or spend 12 hours a day on the beach, you can enjoy reading a book in the room or dancing till 1 am in the bar. I would like to specifically mention Jasmin, the concierge, my favorite employee. I dropped the Fitbit on the way to the beach and reported the loss to her. 2 hours later my Fitbit was back on my wrist. Security personnel found it and brought it back to Concierge. Jasmin was always very helpful whether it was making a reservation at the restaurant or just answering any random question. So this review is for those who are looking to spend quality time at the beach and enjoy great food. Look no further. Amazing. We hope to be back!

    Great service

    Reviewed by canitoy() on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All the people were so friendly and helpful and the food was not only of a good quality but tasty!! Try the seaside grill restaurant where Salma, Perla and Alejandro were amazing hostesses! Karla was a great hostess too and don’t forget Mari from the Coco cafe! She was always so kind and receive u with a great smile

    Perfect Adults Only Relaxing Vibe

    Reviewed by tkulavic(Springfield, Illinois) on Dec 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent a week here with my husband and had an amazing trip! The staff was wonderful (especially Christopher who was new to the resort), but there were so many more staff who went above and beyond and out of their way to make everything perfect. The resort is not huge (which we wanted) and is clean and beautifully maintained. It was small enough it felt cozy, but big enough we could find privacy when we wanted it. They had a theme each day and activities and entertainment at the pool that was great and kept things fun and interesting. There was still plenty to do and the food was great everywhere we went. They were very good about making sure I could safely eat gluten free (I have celiac). We especially enjoyed our time in the cabana on the beach. We met several people who had been to this resort several times, and we plan to return as well. It had the perfect relaxing, chill vibe that we wanted--and adults only was a plus.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Friends off celebration a milestone Birthday

    Reviewed by dcskinner() on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Secrets Capri is a beautiful smaller resort - very clean - we enjoyed ourselves, met some very nice people -- the only downside " no Lobster, very little shrimp - Breakfast Buffet was nice - but not for dinner - and very small selection compared to other resorts I have been to.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    A-Mazing Resort

    Reviewed by allickson(Rugby, North Dakota) on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved this resort and hope to make it back. The Service and Staff were top notch and so accommodating, the rooms were spacious and beautiful, the food selection was out of this world, and the beach was very well kept!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5