Barceló San Jose

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2217 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good Hotel; Mistake solved,

    Reviewed by pedroalex19(Bogota, Colombia) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    When I arrived I had some room problems; as soon as I report them, a big part of the staff start a damage control issue; 12 hours later it passed from a bad night to make me feel like home; Thanks for your help and support Love the PREMIUM floor!!!

    VERY DISAPPOINTED

    Reviewed by CTejeda2018() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I have come to this hotel for years and this last time that I was with my family we had a very bad experience with the guy that was closing the vip lounge. For hospitality there is always a good manner to tell the things to your costumers, but in this case was very impolite and abusive.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3

    Earned my loyalty as a business traveler

    Reviewed by Rodrigo_Maselli(Guatemala City, Guatemala) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel definitely earned my loyalty as a business traveler. I travel to Costa Rica every two weeks, and tied this hotel for the first time and was impressed. Very good price-quality ratio, good buffet breakfast and free airport travel every hour. Also very good location, in a nice part of town and at the heart of San José, ideal for my packed schedule. Next trip will definitely be at Barceló San José.

    Always good

    Reviewed by jofong440(New York City, New York) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Barcelo chain never disappoints. I always have a pleasant stay with great service. The front desk staff was not as professional as usual but really only a few staff members. While thos particular property is a bit older, the maintenance of it is outstanding.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Honest review

    Reviewed by Jez_rent(McAllen, Texas) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am very picky when it comes to customer service this exceeded my expectations Very friendly staff always greeted us with a smile and was very helpful with any question we had I would recommend anyone who wants a quiet and clean hotel this is it!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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