Coconut Bay Beach Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7738 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful, relaxing resort

    Reviewed by ellenmL3507VQ() on Jul 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I travelled to Coconut bay resort for his 50th birthday in January this year. We had a wonderful time: the room (we stayed in the Harmony section of the resort) was immaculately clean, the food was fresh and delicious and the Caribbean views stunning. Little did we realise at the time how the world would change during 2020 and that this vacation not only allowed us to celebrate our years together but also give us the energy and memories to get us through the tough few months that have followed. As a health service worker in the UK there have been some challenging moments however the thinking back to the special details (a different towel animal, flower petals and a note wishing us a wonderful day left on our bed very day, enjoying an ice cold Piton beer in the hammocks in the ocean surf, ‘racing’ my husband in the lazy river and water flumes) have kept us going on through. Thank you so much to the staff of Coconut Bay, may you all recover and thrive from the impact of this dreadful disease - and whilst we thought that our visit would be a once in a lifetime treat have decided ‘what the heck’ and now booked again for next January- so will (hopefully) see you all then

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Dillian!!

    Reviewed by 570gavinw() on Jul 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fantastic resort with wonderful staff and the best bartender to walk this earth Dillan. Dillan is a pleasure to be around and interact with and always wants everyone to have fun! Highly recommend anyone to go to coconut bay resort!

    One of the greatest vacations of my life!

    Reviewed by BeachBumSurf() on Jun 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family loved Coconut Bay! The amenities were great. The resort was beautiful and welcoming. It was well maintained and lush. The staff was very friendly and they made us feel at home. The restaurants were great and there was always plenty to eat, even for kids! My son enjoyed the Kidz Club and didn't want to miss any activities because they were all so fun. He even wanted to have lunch and dinner with Kidz Club and go back every night for the evening activity! The pools were amazing, especially the bubble party and the water park was awesome! We all had lots of fun at the two water slides and lazy river. Our room and bathroom were very clean. My son was a personal fan of the trundle bed he slept on during our stay. We also liked the short commute from the airport to the resort. It was basically only a five minute drive. The thing that made us know we were going to enjoy our stay was when we got out of the shuttle van upon arrival at Coconut Bay, our family was greeted by some friendly staff members who gave us a tray of cocktails.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Destination Wedding of My Dreams!!!

    Reviewed by tonikp77() on Jun 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All I can say is that my entire destination wedding experience with Coconut Bay was amazing! From the initial call with my of-site coordinator Sarai, I knew I was in goods hands. The quick drive from the airport was perfect. The resort was beautiful. I can't give enough praise to the staff. Very friendly and very helpful. They treated us like family. Shout out to all the bartenders!!!! This resort is perfect for adults and kids. The kids loved the pool and the water park and had fun at Kidz Club. They got to go on stage during the theme nights. The food was great! I think we ate at the Jerk Hut everyday. For some reason the chicken nuggets were a big hit! lol My onsite wedding coordinator Onita was the best! She took care of everything with a smile. I didn't have to stress about anything. The sunset catamaran cruise really set things off. Our couples massage on the beach was pure heaven! I couldn't have been happier on my wedding day. The weather was perfect. The dinner was amazing. I would have eaten more if we weren't dancing all night! My friends and family had a great time. If you are considering a destination wedding, this is the place to go. I never write reviews, but if this will help another bride have the wedding of her dreams then I'm happy to write one. St. Lucia is beautiful. Part of the wedding package included an excursion to tour part the island. We went to the village of Laborie. We saw the Botanicals Gardens & Diamond Falls, the Piton Falls and had mud baths in the Sulphur Springs in Soufriere. I had a wedding and honeymoon all in one and it was perfect! We'll be back for our anniversary!!

    Wonderful relaxing stay

    Reviewed by Red003(Bristol) on May 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is literally a five minute drive from the airport which means you can start your holiday straight away. The room was a good size with a lovely four poster style with fridge, coffee machine and balcony with sea view. The bathroom was clean but basic but had good quality toiletries provided. The room was serviced daily to a high standard. We stayed in the "Harmony" adults only part of the hotel which has 2 adults only pools, jacuzzi & bar. Mitch and Linus were absolutely wonderful barmen making fab cocktails & great humour. They really made us feel welcome & valued. There are some lovely double sun loungers in this area. The main pool is quite large & swim up bar is in this pool but is unfortunately mainly in the shade & pool is cooler due to it's size. The beach is lovely and the beach bar is quite a hidden gem. It's quite separate from the hotel with hammocks & great cocktails served by Christa who is a character. There is quite a problem with seaweed on the beach (in March)but this is regularly cleared. The breakfast buffet has a great selection & wonderful omelettes cooked by lovely Mary. There are also freshly cooked pancakes, waffles, crepes & freshly made smoothies. Harmony guests can alternatively have a la carte breakfast in the Veranda outdoor restaurant which is a lovely setting & delicious food. For lunch there is the buffet restaurant which we never tried. There is also Flip flops snack bar serving pizzas, burgers, wraps, salads & yummy roti. Our favourite was the Jerk Treehouse which was fab serving jerk chicken, pork, sausage & fish. I tried them all & they were all great. Marvius is the cheeky chef there who always has a smile for you. For evening meals there are many choices. We only had the buffet on the first night & it was very good with much choice. You must book the a la carte restaurants as soon as possible. They are not open every night so you need to check. The most wonderful waiter is Carlton. He is incredibly warm, friendly & professional. His Mum is Mary (the breakfast omelette chef). We found them both to make us feel really welcome & valuable. Carlton works different nights in the different restaurants but we were lucky enough to have him serve us on several occasions. He is great at his job! There are several bars and all are very well stocked with a wide range of premium spirits. The house wines are very drinkable. Entertainment was varied. We liked all the live music & entertainment staff we very good in particular I.G who has a wonderful singing voice & lovely personality. We did one half day trip which was the Piton snorkelling trip. It was fantastic. Great to see more of the island. The driver was very informative and entertaining. We had a wonderful relaxing time at Coconut Bay made all the more brilliant by the lovely staff. When we stayed it was the beginning of the worldwide spread of Covid 19 and we understand that the hotel had to close four days after we left. We would like to wish all the staff well and hope that they and their families are ok during this terrible time. We really hope to visit the Coconut Bay again in the future. Rachael & Simon

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5