Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 13287 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Bad hotel poor experience

    Reviewed by chavarriarubenc(Melbourne, Australia) on Sep 15, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Very old hotel and rooms. There is a lot of people. The Stuff does not take Care for covid. Bad food and poor variarity. Not recommended if you are looking for some friends fun or nice stays with your family

    Crown Paradise great Resort

    Reviewed by GLJackson1958(Mansfield, Missouri) on Sep 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at the crown Paradise in Cancun. This was our second time staying there. All of the staff was very friendly and helpful. A big shout out to our housekeeper Maybri. Our bartender at the adult pool Miguel. Our Waiters in the buffet Alexis Hector and Geronimo! You are all outstanding. These people made our vacation extra special. They go above and beyond to make your vacation wonderful. I would highly recommend the crown Paradise.

    Jesus bellboy

    Reviewed by stevenkQ4310PO() on Sep 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jesus was extremely friendly and accommodating. This started our vacation just right. He remembers us each time we come and calls us by name each time. Our service was excellent by all staff including Israel(palapa), david(seafood), juan perez(pool), and elias(entertainment). The hotel was a disappontment with food this time and although busy, only 2 of 5 dinner restaurants open. It made the food very mundane. Lifeguard fired or left during our trip so we couldn't enjoy the sea as security not equipped to manage beach. The process of having to check into buffet each time created long lines and inconvenience. We hope this is temporary due to COVID 19. We have been here dozens of times and this time fell short. Theft at pool, being scolded by staff for using more than one drink table at beach, closed restaurants(although census necessitates open since buffet super busy).

    Muy Excellente

    Reviewed by dannyh73() on Sep 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Enjoyed a family dinner at Wayne’s Boots inside the Crown Paradise Club. I recommend the crab cake appetizer, picanha, & lemon cake. And Ferdy was the best server: funny, interested in our family, and helpful!

    My absolute, amazing and wonderful stay at Crown Paradise...

    Reviewed by U4050SHemilyp() on Sep 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First and foremost I want to thank the waiters Israel and Alessio at La Palapa buffet restaurant, they knew I lived my continuous mimosas at breakfast! Great customer service and at Fisherman’s our waiter David was on point! At Wayne’s boots it was Roman. Because of them and the great bartenders, we had an unforgettable time. Thank You Crown Paradise you made our vacation memorable during these trying days. Felt safe, had dinner at The Captain Hook Dinner which was amazing one night... Cancun I love you and hope to return sooner than later! Cancun 2020 Covid 19