Catalonia Playa Maroma

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 9947 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Catalonia Playa Maroma - Fantastic !!!!

    Reviewed by bbrown7476(Muncie, Indiana) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot say enough about how awesome this resort is. The resort is beautiful and so well maintained, along with super clean rooms, fantastic food selection, awesome big pool. You will not find a more beautiful beach with baking flour super soft sand, no rocks, or seaweed at all !!! The entire staff right down to the grounds crew are the friendliest we have ever encountered anywhere by far. This place really spoils you and we will for sure be going back again next year.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Hotel is nice, but I would not go to the same place again.

    Reviewed by Ben S() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Not a lot to do if it rains. The fact that the bar didn't open until 11 am was upsetting. I am on vacation! It also closed at 11 pm and you had to go to the "club" to get a drink. However, they did bring some drinks while we were in the lobby.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-3

    Nice hotel, pushy sales and mosquitos the downsides

    Reviewed by Mrjordanmason(Bridgnorth, United Kingdom) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall a really good holiday, the pool area and beach is very nice, pool in particular which we basically spend the whole time in at our child’s request. Food is okay but nothing special, you’ll find enough to eat, but some dishes are hit and miss. The downsides were the sheer volume of mosquitoes. Having been to mexico 4 times before and having never had a problem, my partner was bitten to shreds, we spent most of the time in the water to avoid them then in the room for reprieve of evenings. The staff fumigate frequently but this doesn’t really make a difference. The only other real downside was the staff trying to sell you stuff, they were pushy, tried to guilt trip and everything is extra and not cheap. Wifi was better than at home, our child loved her entire time which is the most important thing really.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-4

    Amazing holiday!

    Reviewed by Lauryn G() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I booked this holiday last minute and was unsure on what to expect but after our long flight I was pleasantly surprised! All staff are lovely and very attentive! The pool and the bars are great, always music and games for entertainment. After reading reviews I was concerned about the seaweed on the beach but this was not a problem at all. The only thing we were disappointed in was the evening entertainment not much to do unless you want to watch the show. If you do visit this hotel then defiantly speak to one of the bell boys about doing the trip to Playa Del Carmen, there is a free taxi which takes you to a jewellery store which is lovely and all very affordable and then to a tequila tasting session in a shop full of tequila! You get 2 hours in the playa del Carmen town which is great seeing as your saving a lot of money on taxis, but take your band off or cover it because you get a lot of “workers” trying to approach you.

    AC does not work in about a third of the rooms

    Reviewed by Dan D(Arlington, Texas) on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    over all it's an older property that has been somewhat updated. We would have giving this place a 4 if the AC would have worked. It had some charm, a really nice pool and a great beach, but after several sleepless night in 3 different Hot rooms, we were glad to get the heck out of there. We asked all of the guests we talked to if their AC Worked, about one third of them said NO. The staff moved us from our original room to a new room and then to another room, all three had AC units that were old and could not cool the room below about 80 degrees, we could not sleep at that temperature. We'd read other reviews stating the same problem, but our travel agent assured us that it would not be a problem. She was wrong, it was a big problem. Other than the AC we had no big complaints, but that was enough to ruin the trip for us, as we did not get much sleep.