Sandos Cancun Lifestyle Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 6733 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Vacations with friends

    Reviewed by Charls124hsks() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are very grateful with Isabella , Oracio and Ivan. They are the best entertainment ever! We love the volleyball tournaments. The food was really good, very good services from Lovera also. Definitely we’ll be back soon!

    Awesome hotel!

    Reviewed by petertA6487MA() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The food is very delicious and there is great service from Lovera at all the restaurants. Pool area is amazing with lots of privacy. Great transition into the beach and ocean front. The entertainment is so nice and funny. Isabella and Oracio are the best entertainer in Cancún.

    One of the best vacations our family has had.

    Reviewed by rh0218(Moorpark, California) on Nov 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Every employee at the Sandos Caracol Eco Resort was wonderful, always pleasant and helpful. The grounds were beautiful, the pools were well kept and the beaches were clean. We were never disappointed. Some star employees are Guillermo, Eyaenu, Carolina, Francisco, Jair, Maryna, Alvaro, Richardo, Ruben & Kevin. We definitely will come back again.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Amazing employees make for a great stay!

    Reviewed by patriciawI3662QF() on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been here at Sandos Cancun for a week now and I need to sing the praises of the employees. They are absolutely wonderful! Every interaction with waitstaff, hostesses, concierge, and guest services has been so lovely. The are incredibly helpful and really go above and beyond to make sure that every guest is happy. In regards to the food, the breakfast buffet and dinners have been great every day. My boyfriend is European and I’m American so we have completely different taste in food. We have both been thoroughly well-fed all week. Sandos has multiple restaurants and they rotate between them each night so there has been a lot of variation, which is excellent and different from what a lot of all-inclusives typically do. The gym is a good sized gym. They have treadmills, ellipticals, tons of strength machines and a large variety of weights. We have been in there almost every day & it’s been really clean each time. There are three large sized pools and tons of super cute day beds all around. They also have a ton of daybeds down by the beach as well. I have sat and watched the sunrise several times from there and it’s the best way to start the day. Sandos has a perfect view of sunrise from the beach. I had posted a review a few days ago because I was not pleased with my room and management reached out to me. They not only rectified the issues within the old room, but they also provided me with a brand new room that completely exceeded my expectations. The attention they have shown to the issues I had really helped turn my trip around. As I stated before, the employees at Sandos really go above and beyond to make sure that every guest is happy. I will absolutely be returning in the future & highly recommend Sandos to anyone looking to make the trip.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Falcon's Vacations

    Reviewed by M4374AMjuliof() on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent relaxing vacation time at the Sandos Cancun. The staff Manuel,Oracio,Isabela,Elizabeth Priscilla,Guarneros and the list goes and goes are just an incredible and pampering team that excell the most disired expectation.