Hotel Playa Paraiso

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3935 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Jayne & Graham

    Reviewed by gastevenson(Bridgnorth, United Kingdom) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Another brilliant trip to Cuba, once again the hotel was perfect, location right on the white sand beach shallow sea great for swimming and snorkelling.The hotel is a very relaxing place . Food is of the highest standard that is possible for this country, staff in the restaurants are just brilliant, very helpful and friendly. Rooms are kept very clean basic and everything works, the staff do there very best to keep you happy right from the gardeners to the restaurant staff , reception staff and of cause the brilliant entertainment team, big mention to Yuni who is just lovely. Be back for more of the same next year.

    Sixth and last time to Cuba

    Reviewed by Propsect295(Halifax, Canada) on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    *Pros* Hotel close to airport Nice people Food is very average Most stunning beach in Cuba Kids club was great A la cartes were good Clean ameneties Excellent coffee and doughnuts Not many bugs or sand flies *Cons* Standard room don't waste time pay for the suite Staff can be rude depending on your situation at front desk Water issues/water loss for hours Poor maps for directions No room service Beds were not comfortable *it was not the nicest I've stayed in Cuba but they need to start updating and upgrading for sure.

    Excellent beach,food and entertaiment

    Reviewed by Liliya S() on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our fourth Christmas at Paraiso, which used to be Pestana.We stayed here for two weeks and as usual it was an excellent holiday. We stayed in building 4 in the room with an ocean view. Our made Lizandra was very good making sure we had a surprise every day in our room. The beach is on of the best you can wish for with beautiful turquoise water. Very safe for kids to swim on their own and the water is very shallow for many meters from the shore. You can do snorkeling right by the shore. Our kids enjoyed snorkeling every single day. The food was excellent. So many variety of fish, seafood and meat to grill right in front of you. There was at least 4-6 kinds of fresh fish everyday available to grill. For meat you can choose chicken, beef, or pork to grill at any time. There was beef roast available almost every night as well. The Christmas and New Year festivities were amazing with so many variety of delicious food. All the staff was very friendly and helpful. The entertainment team is excellent at Paraiso. During the day and in the evening they did great job making sure we are all having a great time. Games, dance lessons, shows were great. No time to be bored. Special thank to Yuni and Raina to make everyone welcome and work so hard that quests are having a good time and always entertained. Huge thank you to Yoima and Irina from Kids club who loved all kids as their own making sure they are having the best time of their lives. We want to thank Jordanis from the front desk for all his help and being such a nice person. He was alway there willing to help. Thank you to all bartenders at the beach and in the lobby to make our stay welcome and for an amazing service they provided. We will be definitely back next year.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice break in Janurary

    Reviewed by O1568HAbrigitter() on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My third time in Cuba, first time in Cayo Coco! Overall, the resort is good. Accomodation is average, hotel staff is welcoming, food is so so, but we have to keep in mind we are in Cuba....not much to do outside of the resort. Beach is great, so is the sea. No snorking right at the beach. Need to take a small boat the reach the reef. Great place for families with kids, safe and clean. special thanks to 2 great servers at the buffet : Jennifer and Ailen. These 2 young ladies are very kind, welcoming and helpful.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    It was perfect!

    Reviewed by Siiiharath() on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I never ever write reviews but i wanted to for this resort because i LOVED IT! I’ve been travelling to Cuba many many times and I finally found THE perfect place. •The food is awsome! i’m quite a picky eater so that says alot. •The staff is great (loved Yulia from the buffet and Iván from the beach/pool). •The beach is breathtaking & very very clean! I can’t wait to go back for the holidays! I hope you give this resort a try and i bet you’ll fall in love just like i did!