Angsana Cayo Santa Maria

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 282 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Enjoyable, Relaxing Vacation

    Reviewed by eeeefarm(Ontario) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent a week at Angsana at a time when there were few guests, so my experience may not have been typical. I enjoyed this trip very much, particularly my upgraded ocean view cabana, and the excellent snorkelling! Staff were pleasant and helpful. My room was kept clean and the mini bar would have been replenished daily had I been using it. The buffet was a bit lacking in vegetarian items, however there appeared to be a lot of variety in meat dishes.Desserts were excellent! I found the staff attentive, e.g. if I chose ice cream a dessert spoon was immediately placed on my table. A little thing, perhaps, but a nice touch. The 24 hour snack bar was much appreciated, both on my late arrival and early departure! Good pizzas available at lunchtime as well.The lobby bar was pleasant and had musical entertainment at night. The resort is new and very attractive. Two beaches to choose from, the main beach being best for swimming, and the "secret beach" nice for privacy, also a good choice for snorkelling, not so much for wading or swimming. Snorkelling was very good, lots to see. Quite a bit of coral extending from one beach to the other, and many varietals of fish.Unfortunately it seems people have been feeding the fish and they are becoming habituated, particularly near a stake sticking up from the water, presumably to mark a spot where there are large numbers of common fishes, e.g. chubs, which tend to get aggressive when fed. I got nipped a couple of times by fish looking for handouts. If you stay away from this location the fish are better mannered and you will find the more interesting and shy ones. Quite a few Angelfish, some Triggerfish, Squirrelfish, Nassau Grouper, also rays, lobsters, possibly octopus or eels. I saw one lone Barracuda of good size. I would definitely recommend this resort and I'll likely return.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Beautiful wonderful Angsana Cayo Santa Maria

    Reviewed by Diesel047(Montreal, Canada) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What to say! It was a beautiful week with my love! We got a cabana (room 0104) with a beautiful sea view. The room was really big with nice bathroom and big shower (glass door). Arlety was charming and did clean with a lot of details. We got one day a buddah and Swan made with towels. A lot of flowers were always on our bed. She’s a really detail oriented person. The beach is long quiet and the water is so blue. The flaw is there’s some rocks in the bottom of the sea but nothing major. Some people brought their water shoes. There’s a lot of fishes, different variety so it’s excellent for snorkeling. Javier at the beach bar was really good bringing us beer and cocktails. For the food, there’s always a lot of complaints from our fellow Quebecers but, it’s nothing than really good. We had great night restaurant à la carte, Asian, Italian and Cuban night! We had plenty of food and great service and discussion with lovely Arazay and Sunay (in English and in Spanish). We had great time each night, the food and even the wine was great! At the snack bar, Rogelio was really great, he can speech French, English and Spanish. He has a lot of experience and offer great service at all time. In the morning, we got really great cappuccino made by Edouado. The 2 pool are very big and it was so quiet at the end of the day. We plan to come back next year. It was a relaxing and a 5 stars week at Angsana Cayo Santa Maria! Thanks again Annabelle (Customer service) and the whole team at Angsana! Life is beautiful at Angsana! Patrick But, if you don’t like an resort adult only with less or none animation, it’s not your choice of resort...It was our choice!

    Nice Hotel Nice Staff

    Reviewed by pctg580(Hamilton, Canada) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Vacation was needed so having been to royalton, Buena vista, Valentin before we paid for closer to airport Angsana. Pity much closed and food was mostly repeated every day. Good drinks and good room. Beach was rocks and grass but big beach was long and nice shells to pick up and pile beside bar. Bar on beach was closed but we had bottles from room. Did a bit of research from a internet page but it was so difficult to see what was true and what was accurate as it was strewn with stupid quotes by an older white haired woman. If it is a hotel page it should be hotel related Vacation stories and not me and my best new internet friend. Why would I want to see wedding pictures which are from home. We had good time in the hotel but the price did not reflect our TA stories and brochure. We should have been told there was closed parts of hotel before we left. The staff were really friendly and having heard of stories from ex employees about this hotel we arrived and yes it was true. If we payed a lot for our Vacation then why should the hotel give free vacations to someone if there is food and transportation problems. I am not going to tell my friends to go now. Last time as Vacation was not worth my hard earned money. Maybe price rise was due to free trips for hotel managet friends?

    Beautiful and relaxing

    Reviewed by Tanya P(Fredericton, Canada) on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    *Late review* I came to Angsana on a solo trip in February 2019. I chose it because it was new and looked upscale. The hotel and grounds were beautiful and the room was clean and comfortable and I was so happy I upgraded to the ocean view. I enjoyed such beautiful sunsets from my balcony and watching the pelicans dive continuously into the water was a treat. The size of the resort was perfect for me as you could get from one end to the other in 10 mins and I never felt unsafe. There were multiple options to eat and I liked that I could grab lunch right on the beach without walking back to the main buffet. The food and drinks were good and I never felt hungry or like I was missing anything. The service was wonderful here and I met friendly and fun people to spend time with to help break up the solo part. I also enjoyed the option of having multiple beaches. The main beach area isn't very large if you enjoy long walks, but you could walk along the water in front of the hotel and there were lots of areas to explore which was different than I'm used to in Varadero. I enjoyed my stay very much and would definitely come back.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Relaxed vacation but loads of fun!

    Reviewed by irishSaintJohnN_b_(saint john n.b.) on Oct 02, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This resort was unique as to the size being so comfortable. It was small but offered all the amenitites of the large resorts. The rooms were impecable as were the grounds and service. Although cuba is presently having an energy crisis and the staff experiencing long hours and inconvient transportation , they never complained . The atmosphere was cheery and helpful.The food in my opinion was good. Enough and displayed well. The complaints about resort food is unfair. We in North america and europe are very spoiled and picky. There were lots of fresh fruits , bread , butter, salad,eggs , shrimp,pasta fries desserts icecream. What do people want? The liquor at this resort was top shelf. No one could complain there. Champange didn't arrive until midweek but it flowed freely.The entertainmnet was live each night . unbelievable talent. Saxophnone player Ruben, Julio singer was beyond belief with his Whitney Houston songs. and we had the unforgettable simone band with shaira.Every one danced every night. Adriel the entertainment organizer was so commited to his work . He was amazing.I must mention only a few of the amazing staff. Richard (at the lobby bar with such a sense of humor) and Pocurull so efficient.Rogelio at the buffet certainly knows his stuff. This man certainly has the experience of a world class waiter! I must add that the front desk staff were the friendliest I have encountered. I had the feeling the staff were quite content with the management here. This certainly makes a difference.I must not forget the plumber who came to our asssiatance more than once to fix a" problem" that was our inexperience in using the very modern shower.He never lost patience with us which was most commendable.Thank you ! This resort is for relaxing and enjoying a week escape. Because it is remote and not near a town or city I believe a week is long enough. Procuring a taxi at this time to go across the causeway is difficult and expensive due to the energy crisis.The 360 buses are not running from market to resorts right now because of the same problem. I enjoyed every moment spent here.Thank you for the pleasure.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5