Cassidy's Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3189 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great experience until...

    Reviewed by Annabelstratton(Chorleywood, United Kingdom) on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The hotel was cosy and in a great location. The staff were very friendly and accommodating. All was adequate until I realised I had left two designer blazers in my room. I realised I left the two items of clothing in the wardrobe when I was boarding my flight back home to London so I emailed the staff at the front desk. They responded quickly though informed me nothing had been handed into lost property by the cleaners. A few days past and I chased again. This time asking if that the manager would go up to the room and collect them personally, instead of relying on the cleaners. Both myself and friend remember extremely clearly that the blazers were in the wardrobe when we left, but no one was able to find them. I find this whole situation extremely frustrating and just wish the cleaners/ staff had the decency to hand the clothes in. If they do appear then I will pay for a courier to collect immediately and the hotel will have no responsibility to post them (incase this was a concern). The blazers have sentimental value so please return them.

    Pleasant City Centre Hotel

    Reviewed by SELinDoha(Doha, Qatar) on Mar 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Reasonably priced hotel within walking distance of all major city centre attractions. Very friendly and helpful staff at all levels. We had a double room - spacious enough for a few days. Breakfast in our package was an extra - buy the day before to save €2. Comparative prices with local cafes for breakfast - difference is that it is freshly cooked in the cafes whereas buffet in the hotel, whilst generous, was definitely mass-produced: shriveled sausages, rubbery dried scrambled eggs, processed cheese slices curling up. I ordered soft boiled eggs but they were anything but. However, all in all, good value.

    Amazing staff

    Reviewed by 860tiarneb() on Mar 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Groomes Bar and Bistro bar staff were absolutely fantastic. In particular Pat, Louise, James, Darren and Derek. They made you feel so welcome and at home and no matter what you ordered they were more than accommodating. If I ever return to Dublin i will most defintely return to this brilliant establishment. Overall the hotel was absolutely amazing and one of the best I have had the pleasure to stay with.

    Birthday weekend

    Reviewed by jojo110110(Telford, United Kingdom) on Mar 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the airport we caught the 747 airbus which dropped us just down the road from the hotel. Checking in was swift and the lady on reception was lovely. The room OMG was in 2 sections when you walk in there is chairs a king size bed and tv walk through a arch way and there is 2 single beds and the bathroom also another tv. This was a quad room which was spacious as there was 4 of us for 2 nights. The beds were comfortable the room was huge the staff were great even helped with information of buses etc. 10 mins from temple bar 2 mins from the high street the hotel was situated in a great location. This was a perfect stay for us

    Overnight

    Reviewed by Eileen J(Dublin, Ireland) on Mar 07, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Overnight for birthday as had booked a meal in in restaurant 6 . Fairly basic but had comfortable bed and clean bathroom . Had to inform management that dirty laundry had not been removed for room drawer .. was dealt with quickly and offered another room . We also had to wait approximately an hour for room service with prompting . Lead on hairdryer was a safety hazard as it was torn and wires were bare .