Hyatt Place Edmonton-West

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 652 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent Service

    Reviewed by HappyCustomerTexas(Edmonton, Canada) on Nov 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love staying here when visiting edmonton. Erma at the front desk is awesome she is so friendly and always gives us great service. Even with her mask on at all times you can see her big cheerful smile. Such a great asset to your team very professional young lady. Great food and clean rooms.

    Home Away From Home

    Reviewed by FtMcTraveller(Fort McMurray) on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hyatt Place Edmonton West is always my first choice when making a trip to Edmonton (whether it’s for specialist’s appointments, medical tests, shopping, visiting friends and/or a combination of all of the above). Besides a location that is hard to beat (I’m usually within 15 minutes of anything I have to do in the city, making it a central hub for all I have to do), but the hotel, itself, is always clean and comfortable, the walk in shower making is safer & more accessible for me with my disability, and the friendliness, dedication, and attention to detail of the staff truly makes it feel like my Home Away From Home.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice hotel - don't bring your pets!

    Reviewed by killam_all(Alberta) on Nov 02, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This is a nice, modern, fairly clean hotel. But their pet policy is awful. We were charged $75 upon arrival for our dogs for a 1 night stay! It was too late for us to cancel the reservation made through a third party site, so they pretty much had us and felt they could charge us whatever they wanted. That's how it felt, anyway. I understand all hotels have pet fees, but this is BY FAR the most I've ever been charged and almost doubled the cost of the room. Despite proclaiming to be pet friendly on their website, I would not recommend staying here with pets unless you are prepared to pay double or can negotiate directly with the manager to get the costs waived.

    Room stay

    Reviewed by Inspire08212090547() on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel was clean , room was clean however I could hear the people above me ..kids running Front desk staff very helpful . Forgot my curling iron and they found one for me . It was appreciated Shower looked old .. Inside the drawers needed a paint To mean the rooms looked li,e they had been redone and was not built as a Hyatt.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Good clean Hotel

    Reviewed by musabsyed(Calgary, Canada) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice hotel. Considering the price it was a very nice hotel. Affordable and good amenities. Some things closed due to covid but they are accommodating and provide good service. Room was nice and clean, comfy bed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5