Aston at The Whaler on Kaanapali Beach Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1380 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfect hotel for our Maui Vacation

    Reviewed by Kate P(Farmington, Utah) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved our stay at the Aston at the Whaler. We loved the location on the beach as well as being close to the Whaler shopping center. Our kids loved the koi pond and pool area. Our room had great views, we could even see the ocean from our garden view room. Housekeeping and the front desk and pool concierge were all amazing. We loved the pineapple when we checked in! When we come again, we will definitely be staying here again as well as recommending this hotel to others.

    Anniversary saved!

    Reviewed by Stellarviews(Great Falls, Montana) on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked through Expedia which was very simple and price competitive. After the reservation was made I called to request any room not facing South and was assured we’d got it. After check in we found our room to be south facing and they had nothing available for us. Frustrated I shrugged my shoulders and headed to the assigned room. Upon management finding this out, WOW, did they deliver. They found us a room that was much better situated for our needs, all while doing this with the utmost professionalism and Aloha. Our anniversary was saved. The staff, all the staff weather it’s Fred the Bellman or Mimi in customer service, they all delivered service that is most difficult to find today, worthy of 5 stars. We have been here many times and hope to return many times more. This is our FAVORITE place to come and vacation, there is not a better place to stay on Kaanapali beach. Thank you Whaler.

    Far exceeded my expectations

    Reviewed by 784hollyd(Owen Sound, Canada) on Jan 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family of 4 (my husband and my in laws) just completed a wonderful 6 night stay at the Whaler. We stayed in 2 premium studio units with ocean view on 4th and 6th floors booked via Aston. I was a little hesitant booking a condo over a resort property as I was unsure of the level of service and ambiance. However, my expectations were far exceeded starting at moment of arrival. We had a lovely greeting with a shell necklace - something that not all properties (even resorts) do. Both units were incredibly clean and I was surprised with the check in call from Aston the morning of our first whole day to make sure we didn’t have any issues. Even though our room was near the elevators on the 6th floor I found it incredibly quiet both day and night. The overall ambiance of the property was great, including the meticulously cared for grounds were impressive. Aston staff was consistently caring for the property and were always friendly and helpful. Given that we were there during Christmas season we didn’t use the pool as it was a little busy, but there was no need with the ocean directly in front. My in laws were in love with the location - they walked to Whaler’s Village daily (maybe 2x daily) and nothing beats a 2 minute walk to great restaurants such as Hula’s and Monkey Pod. Thank you to the Aston staff for making this a wonderful vacation right from the ease of booking and then throughout our stay. I know we will return again. Mahalo.

    Large condo, great kitchen, Great location though outdated furnishings and lacking hotel amenities

    Reviewed by 1Aliza727() on Jan 07, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Prior to staying here we stayed at a Marriott vacation village on Kona. And we got spoiled there. We both miss hotel amenities, pool people who will put up umbrellas, etc. Our condo here is very dated. We don’t open doors due to allergies but we met person who was here right before us and he told us he changed condos since noise from bar next door went on all night long. Great location..... but....

    Excellent Location and Property

    Reviewed by loveagoodfind(Salt Lake City, Utah) on Dec 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Whaler for 11 days in December 2019. The property is wonderful. It has a beautiful beach in front of the two tower condo buildings that is big, much bigger than some of the hotels further south. The pool and hot tub are fabulous. Check in and check out were a breeze. We stayed in a unit on the 9th floor in tower 2 directly under the Hula Grill on the south facing side. It was very nice, but the smoke from the Hula Grill can be a throat irritant at times. Personally I think I would look to book the south side of Tower 1 if I stay here again. The south side of both buildings gets the sun with nice sunrises and sunsets. The north sides of tower 1 & 2 don’t get the sun. I think it’s important to understand that when booking. I did see some people walking the beach at times, but in my opinion the 1 mile stretch of beach is not really a walking beach because it’s not flat. Others might disagree. There is a wonderful sidewalk that fronts the beach all along that 1 mile which is great for walking however. Booking a unit with a washer and dryer was very helpful.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5