Sheraton Maui Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5099 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Not worth the money

    Reviewed by trader77777() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    For the price the beds and pillows we very uncomfortable. Service was good but super spendy for 400 a night. U have a 36 dollar a night resort fee. For what? Everything was closed do to COVID and then a 27 dollar a night parking fee? Makes no sense pool was under construction also olny thing that is good is thier cove is great for snorkeling u will see sea turtles

    Fantastic hotel and would definitely stay here again.

    Reviewed by hamletfan8(Midvale, Utah) on Feb 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My company takes a big trip every year with everyone in the company. It was canceled in 2020 because of Covid so this was the first trip we've done since all that went down. It was a little stressful getting the Covid test done at the right time and getting everything uploaded to the right place. But once we arrived, it was incredibly comforting to know we were in one of the safest places we could be because of all the hoops you have to jump through. It was completely worth it to vacation virtually worry free. Once we arrived at the hotel, everything was wonderful. We had an ocean front view and it was incredible to look out over the sunrise and sunset each night. The room was modern, had updated furnishings and spacious. The bed was soooooo comfortable. I had some back issues so sometimes hotel beds make it worse. But I slept like a baby every night and woke up pain free. All the people who worked at the hotel were friendly and helpful. Services were understandably a little more limited since the hotel was only at 20% capacity. But this wasn't a huge deal in the grand scheme of things. But just something to be aware of. Overall fantastic experience and we would definitely stay here again!!

    Terrific Waitress Mireya D at Breakfast

    Reviewed by MaryAnnHand(Golden, Colorado) on Feb 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I came to this hotel to celebrate our 46th wedding anniversary. We were so blessed to have Mireya D as our waitress the first morning of our stay at the upgraded breakfast. She was a wonderful source of information to make us feel valued and well informed. Then, lucky us, we had her serve us again this morning. I combat the complaint about staff here. So far we have had a wonderful experience. I have a motto in my life - no expectations - and I am always given all I would hope and desire and can never be disappointed, because I do not EXPECT anything special - but each happy experience is a desire fulfilled!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    black rock ceremony

    Reviewed by 1shadeaufax(Portland, Oregon) on Feb 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Sheraton in the evening reminds me of Hawaii when I visited in the seventies- the Hawaiian music, the sunset, the conch shell and tiki torches. It's nostalgic and yet I wish more of our experiences were ceremonial and historically instructive like this one. I would enjoy a more meaningful trip when I visit Maui and this seems at least respectful to Maui history. The drinks were fine and the setting is lovely.

    Great ACCOMMODATIONS-EXCELLENT views

    Reviewed by cooperkat() on Feb 11, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Fantastic accommodations and wonderful panoramic views. Food is good, drinks are on point! Really enjoyed the friendliness of all the employees and we always felt well taken care of. Perfect place to watch whales play!