Andaz Costa Rica Resort - a concept by Hyatt

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2367 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Just what I needed

    Reviewed by 000PamElla(Houston, Texas) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was pleasantly surprised when it didn’t rain as much as the forecast said so my experience was much more enjoyable than expected. I was able to get a King room with a bay view (339) and it was amazing. I could take in the view from the bed, to the chair, in the shower or on the terrace. I spent a lot of time just taking in the beauty. I got a deep tissue massage at Onda - wonderful. My only problem was with the prices of the food and drinks (think US prices). My breakfast was included so that was a definite plus. Still, it is a must! Everything I encountered who worked there was kind and good spirited! As other travelers have stated, be prepared for inclines and stairs. The resort offers golf carts if you need assistance or just don’t want to walk back to your room or around the property. I used Explorers Club for the Mangrove tour by water bike. It too was amazing. It ended up being a private tour - in part because less people travel due to the rainy season. My tour guide pointed out two King Vultures!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Outstanding resort. We rarely run into staff that is as friendly as at Andaz.

    Reviewed by ambrishcinci(Cincinnati, Ohio) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent resort that has excellent location, great views, and better than superb staff. We really enjoyed this resort and know that we will be back for another visit very shortly. From our viewpoint this was a six star resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Exclusive, remote resort perfect for weekend getaway

    Reviewed by traveldogandcat() on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Had a great long weekend getaway with the wife. Great location with direct flights to Liberia from Houston via Southwest plus a 30-min drive. Management even upgraded us to a large suite w/ champaign for our anniversary weekend (it helps to ask nicely!). All staff seemed to truly enjoy working there and chatting with the guests, which makes the stay that much more enjoyable. Only critique I would give is that the food options and variety were a bit lacking. Not bad, but just ok given price and lack of alternative options. Would have loved to see more local foods/meals presented on the menu. A truly uniquely designed resort 100% integrated into nature with wonderful staff!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Not as expected

    Reviewed by 818me() on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Not as expected, a lot was closed and only one restaurant was open. Staff was a lot to where they wanted to update the entire time and it became exhausting. We would go the the four seasons and not there again

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2

    5 star relaxation

    Reviewed by jamiemai(Philadelphia, Pennsylvania) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We've heard a lot of good experiences about Andaz Costa Rica, so we decided to redeem a night at Hyatt and it was amazing. This place is perfect for families as it has a lot of activities for everyone! Everything is super convenient. Food-wise however, we decided to skip out on their meals and drive out to a town nearby for dinner instead so we could have a better sunset view!