Kauai Shores Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 505 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent Customer Service and Amenities!

    Reviewed by Krystal K() on Feb 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved staying here! Staff were extremely helpful and attentive. Hotel has great included amenities such as bike rentals, yoga on the beach, and valet parking! Housekeeping was prompt every day. Concierge was very helpful. Restaurant had great food and beautiful sunrises as well as live music at night! I would definitely stay here again!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Would NOT recommend to a friend!

    Reviewed by Amanda C() on Feb 07, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel is older, but the bedroom decor seems to have been updated sometime in the recent past. The bathroom has not. It is small, and the bathtub definitely showed some wear and tear. The bed was firm (which was ok), but the pillows were horrible and gave both Hubby & I stiff and sore necks. We did call and ask the front desk if they had ankther selection of pillows available, they did not. The laundry machines in our building were broken down the entirety of our 10 day stay, leaving us to drag our clothes across the whole complex to another building to wash them. The dryer, despite being put on the high setting, left our clothes damp. The little glass shelf sitting above the sink in yhe bathroom started falling off of the wall during our stay, which once reported, someone did come repair. On our 4th day there, we asked for our sheets to be changed. We came back after being away all morning, and the room had not been touched. We called down to the office, and were assured someone would take care of it promptly. We returned much later that evening, to discover that nothing had been done. We called back down again, and were told someone would be sent soon. We decided to wait them out, and eventually 2 maids came and changed the sheets. They did not attempt to clean the bathroom or anything else. We purchased the hotel as part of a package, but upon check-in were informed that we would have to pay a $20 per day "hospitality fee." We never received any "hospitality" for it, and were not informed of this extra fee in the weeks leading up to our visit. I would not stay here again, and definitely would not recommend this place to a friend.

    Wonderful Experience

    Reviewed by Erica J() on Feb 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Kauai Shores was great. The entire staff was so friendly, the room was clean, there was so much to do there! The restaurant on site was fantastic and right on the beach overlooking the ocean. There is an awesome hot tub and 2 big pools. I recommend this place to everyone!

    Bday trip

    Reviewed by 1972Ellie(San Leandro, California) on Feb 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Truly enjoyed our stay here. The staff was super nice and rooms were very clean. The morning yoga was great! We love the restaurant Lava Lava, the food and views were amazing. I would definitely recommend this hotel to anyone visiting Kauai, it's centrally located.

    Our home away from home

    Reviewed by nonolola(Stilwell, Kansas) on Feb 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our 8 year staying at this hotel and every year it gets better. The staff goes out of their way to make your stay special. Very clean rooms and housekeeping is excellent. If you need extra coffee just ask. The lava lava restaurant is very good, but I do recommend reservations. My go to front desk girl is Clarice, she can help you with everything. Will back next year!

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