Grand Fiesta Americana Los Cabos

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    6. Grand Fiesta Americana Los Cabos review

    What to expect (based on 7982 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    A happening cigar bar

    Reviewed by Ann M(Georgetown, Texas, United States) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Cigar bar...bartender Julio We loved coming to the cigar bar! Julio made great drinks and had fantastic music he created a great ambiance and we will return to see our friend Julio! We highly recommend coming to grand fiesta and You have to come to the cigar bar!

    Coming back to Grand Fiesta Americana

    Reviewed by Claribel G(Houston, Texas) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have no complaints about this hotel! A group of 10 of us stayed at Gran Fiesta Americana for 3 nights and we loved it! We tried the Mexican and Italian restaurants for dinner and loved the food. The customer service from everyone was incredible. Yonny at the pool and the servers at the Mexican restaurant were very accommodating. Julio at the Mexican restaurant kept in mind my vegetarian preferences throughout our dinner. Employees at this hotel really work hard! Therefore, please keep in consideration that they appreciate tips. The staff at the lobby were also very helpful with scheduling our covid-19 test before coming back to the U.S. It was also very clean everywhere we went at the resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Very good service

    Reviewed by amygettman(Medford, Oregon) on May 06, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I came to relax and enjoy time with friends/family. Overall it was great for the price. Was a little disappointed in the noise level at night. If you are concerned, do not stay on the 1st level. Also have AT&T and had to use roaming most of the trip. Besides that, great views, service, food and safe for your family!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    The Best Customer Service

    Reviewed by L7042VEalexh() on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my mother’s 4th visit and my 2nd visit to Grand Fiesta Americana Los Cabos. Customer service has always been immaculate. Emilio Fauto in the lobby bar and David at the bikini bar went above and beyond to fulfill any unique drink requests which were always absolutely delicious. They both were highlights to our trip for being so sweet and helping us have a great time!

    Almost a 5 Star Resort

    Reviewed by PamelaTR(Long Island, New York) on May 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our first trip to Los Cabos and we were pleased with our stay. We spent our days at the beach being taken care of by Jesus. He was wonderful and always kept our drinks full along with a bucket of waters. We ate in all the restaurants and found the food to be better than expected. Everything, including room service was delicious. The service was excellent. There were a few things that kept us from rating this resort five stars; all around attention to detail. Housekeeping/room - not refilling the soap in the shower, not cleaning the bathtub, no top sheet on the bed. But the biggest issue came from the front desk. The lack of communication and rudeness that we experienced, from one agent, is inexcusable and what truly keeps this resort from being 5 stars.

    Individual ratings:

    Service

    Service-4

    Value

    Value-4