Holiday Inn Los Cabos All-Inclusive

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    6. Holiday Inn Los Cabos All-Inclusive review

    What to expect (based on 4049 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    February teip

    Reviewed by ScherryS(Pembroke) on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed at resort from Feb 14-21 on second floor adult side. Very relaxing and quiet in this area. Gorgeous beach. Alma at adult pool served amazing drinks. A la cartes were great! We appreciated the room upgrade. Second floor with balcony had two chairs plus a lounge chair which was nice. Fridge was not stocked at all with any alcohol but not a big deal as we were close to bar and after drinking during the day it wasn’t needed. We had coffee maker in room and were left with 4 bottles of water each day. A nice laid out resort. Gym in a strange location and not great view while looking out window when on treadmill. Lots of areas to walk especially into church. We could see plenty of fish jumping and whales surfacing from resort. Great view of sunrise and sunset. We were three couples that travelled together. Out of our group two of us stayed on adult side and had items go missing from our rooms. This was quite disruptive and upsetting. No washroom on adult side of pool however if your room is in that area it was handy just going to bathroom in your room rather than use public washrooms. Overall it was a great trip. Took a taxi into Los Cabos to see the arches and spend time at lovers beach: beautiful scenery!!!

    Some highs, some lows

    Reviewed by Angela S(Parksville, Canada) on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This was our first time at an all-inclusive so we weren't sure what to expect. Check-in was smooth and easy and our room was exactly what we wanted - beautiful ocean view, lovely terrace, great bed. Rooms are a bit tired but the hotel is very clean. Housekeeping tended to come very late in the day which was a bit inconvenient however, they did a great job when they came. Restaurants - you only have 2 choices - buffet or ala carte. If you don't sign up for the ala carte by 6 a.m., you won't be getting in or you'll be eating dinner at 10 p.m. Buffet breakfast was the best meal of the day. Fresh made smoothies or omelets were available and the coffee was fabulous. The other meals were average at best but what do you expect from buffet food. Service was generally good, although sometimes it felt like we were being ignored when several servers would walk past and not even look at you (and yes, we were tipping so that's not the reason). Occasionally it took quite some time to get served. Noise - this was the biggest "con" at this resort. The main pool blares music and hosts activities all day long. Sometimes it would be nice if they just let people relax and enjoy some peace and quiet. Nights were just as bad. Loud screaming drunks generally went on until 2 or 3 in the morning, so bring earplugs. The hotel is good at turning off the loud music by about 10-10:30 but the drunks keep going late into the night. The staff at the resort were very friendly and helpful if you stopped them to ask questions. Most speak decent English so not speaking their language isn't an issue. Overall, we enjoyed our time in Mexico but probably would pick a different resort if we return in the future - and that comes down to the constant noise.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-3

    Not sure what to say

    Reviewed by Dale B(Kamloops, Canada) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Great staff. Good food. But laundry taken today supposed to be ready today isn’t. Bar won’t let us buy bottle of wine unless we order from our room. Housekeeping has forgot to leave us glasses for about a week and today took the bath mat and didn’t replace it. Great pools, super views, amazing woman at quiet pool bar. So not sure how to rate it. The Bible verse written on notepad and left for us was kind of creepy. Love this location but not sure about hotel.

    good value for money, clean and comfortable

    Reviewed by flying-scotswoman(london) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Went with my mother for Christmas/new Year. We were disappointed with the weather (it was especially colder in the evening than we had imagined) but that is just nature!. However, the location and the friendly staff made up for it. I would recommend the ground floor rooms for the additional space and patio area (the other rooms have rather small/shaded balconies). The lifts seem to be permanently out of order so that makes a difference too, especially if you have mobility issues. the food was plentiful and average, we were never hungry but would have welcomed some variation over the 2 weeks - and some more healthier options! The resort is clean, tidy and calm. The views and beach are amazing. The horse riding centre opposite are friendly and offered great beach ride experience. We used the local bus service for a couple of days out and also walked into town once or twice. I would definitely return, we travelled with TUI from the UK and I felt it was good value for money with smooth flights (I believe there are some teething problems with the communication between TUI and hotel reservations) so worth checking out .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    another great trip

    Reviewed by jmp321(Victoria, Canada) on Feb 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Second time to this resort. Beautiful, clean well kept resort. Lots of sun beds and shade. Food is good, really enjoyed the breakfast buffet, the omelette station is great. Dinner options could be warmer but all in all lots of choices, great fresh salads and fruit. Wish the pools were heated as they were definetley on the cool side. The staff is polite, professional and very friendly. Will be returning next year.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5