Secrets Wild Orchid Montego Bay

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8407 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    great!

    Reviewed by Angelina L(Mount Laurel, New Jersey) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The drinks and food were fantastic! So far the best in that department that we've ever stayed before. Stayed in the ocean almost everyday. The tree frogs are loud at night but it becomes a beautiful white noise. The chukka unlimited excursion was an absolute blast. Nadine wss by far the best server.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Secrets Wild orchid Preferred Club

    Reviewed by Mark R() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing!!!! I Booked this Resort For our Anniversary/Engagement. There is so much to enjoy here at Secrets. The service was outstanding and overall an incredible Experience. The resort was Beautiful our room was Huge. The view from Our balcony was breathtaking we stayed in the ocean view master suite, the bed was comfortable and the bathroom and Showers are very well kept.Room service was great we both enjoyed the food . My Fiancé and I have no complaints. We Only stayed four nights it felt like it wasn't enough and wished we could stay longer. The staff is fantastic we had the very best Butlers Jerome and Andre they made us very happy guest. Our engagement Dinner was perfect Shanjai really made our night special. The staff worked hard to make everything possible for my Fiancé and I to enjoy they did not disappoint.Everyone made us feel at home Especially Mr.Gregory Shaw one of the Best Housemen at the resort. Mr.Shaw was kind to us gave us good advice and assisted us even when he didn’t have to. He treated us like family and warmed our hearts we will never forget him and will definitely return to our home at Secrets Wild Orchid.

    Love Secrets not so much this one

    Reviewed by okellyhill(Kemp, Texas) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We were given an ocean view room rather than an ocean front. Had to argue and was finally refunded the difference. Did not see our UVC rep until 3rd day. He claimed he had set up a time but we didn't know anything about it. Maybe because our phone was broken all week and never fixed. Room was well appointed and very clean. Just the wrong one. Housekeeping did a good job but did not restock coffee every day. Food was mediocre compared to other Secrets and UVC resorts. Portofino , the Italian was awesome. Rest had average food and sullen servers, Pool bar was great, Jethro the bartender at Sugar Reef was the best.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-2

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-3

    Amazing stay and amazing staff!

    Reviewed by Dodahof8() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you're looking for paradise it is in Mo Bay for sure. We booked our adventure to change up our usual trip to Riviera Maya and were not disappointed at all! This all inclusive was by far the best in Jamaica and you can tell by the reviews everywhere. First a huge shout out to Brittany at the concierge desk for tending our needs when we were needy. Between her and Nadine on the wild orchid preferred beach, they made our stay as enjoyable as it could get. Muanna. Sky, Red Stripe and the entertainment crew were a ton of fun and always friendly and pleasant. Myra, our housekeeper was always flexible and on top of the room every day and did a wonderful job keeping our accommodations very clean and comfortable! As with any resort stay, it is very easy to focus on small hiccups as far as checking in and during the stay that may be a bit of a bummer, but if you keep an open mind and look past the small stuff those things aren't worth any concern. We can't be more impressed by the staff at Secrets, they truly make the trip for us all and should definitely be given that credit. I only mention the few that we saw and interacted with every day, but any time we were with any staff members they were awesome! Thank you all for an amazing stay! We will be back!

    Everything you need!!

    Reviewed by tifnicjoh01() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Before I start my glowing review, the one and only bad comment is the room service. The service was slow and food was horrible, but you need to get out of your room and enjoy this beautiful resort anyway!! Now, on to the good part. We stayed here 9 days and still didn’t want to leave. The staff was amazing from checkin to checkout and in between. I literally never met a person who didn’t ask if I needed anything even if it wasn’t their job. There were several restaurant options. We never ate at a restaurant twice. The rooms were beautiful and spacious. I really enjoyed the housekeeping and turndown service twice a day. The entertainment staff kept the party going but were very respectful of sleeping hours. They started right on time and ended early enough as not to disturb guests who turned in early. A few surprises around the resort: the jerk chicken cart (runs at noon and midnight), meat pies from the barefoot grill, dinner on the beach (ask for Shelton), rum punch (ask for an extra shot of rum and thank me later), shops (go visit Stacy in her private boutique), cookies at the wild orchid checkin (none of the others taste the same), and pimento jerk pork (in blue mountain cafe). Enjoy my friends!! This tropical paradise is just what you need. Book now!