The Beach at Atlantis

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4426 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3

    5 most recent TripAdvisor reviews:

    Great Time at The Beach!

    Reviewed by Sheila W(New York City, New York) on Apr 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My sister and I have wanted to visit The Atlantis since the release of 2001 seminal classic film Holiday In The Sun (don't judge, we were 11 and 4 -- 2000s girls know what's up). We wavered on booking The Beach because of the bad reviews on here, but The Royal was full and everything else was a lot more expensive. We figured we'd have fun no matter what and didn't plan to stay in the room much anyway and booked it... and were so glad we did! We booked a water view room and I was told by a coworker to make sure it looks out over the lagoon area with all the pretty landscaping on the way to the waterpark. We instead faced the beach -- it was gorgeous! We looked out at the hotel next door which bumped music all afternoon. It was loud, but we loved it (other groups may not). Our room was very comfortable. A bit dated? Sure, but clean and still nice. We also got tickets for two water bottles per person per day and a $75 resort credit (resort credit not per person). Some reviews claim that The Beach is such a far walk from the rest of the resort, but we didn't find that to be the case at all. Granted we are young and also fast walkers, but it was just 5-10 minutes to get wherever you needed to go. Water pressure in the room was good, bathroom clean and big, water temperature was also good any time of day we showered. The waterpark, Aquaventure, is a complete blast. We didn't have the most ideal weather in January, it only reached the high-70s and was gray and windy for at least part of each day we were there, but we still had a wonderful time. We tried all the tube rides (the one through the shark tubes was our favorite) and spent a total of 3 hours over 3 days on the Rapids River, which is basically an extreme version of a lazy river. It was the best! A 20-minute journey that starts off peaceful and gets crazy. We loved it. The poolside drinks are delicious and we ate veggie burgers and fries for lunch one day, too, which were very good (we forgot to ask for cheese and they don't automatically come with it, so make sure you ask if you want it). The beach itself is also beautiful. The water is so blue, the sand is soft, and there are lots of chairs available. It was so windy one day that the beach was closed, and on another day it was open but had warnings posted about choppy conditions. We went in that day, but the waves really were strong. There are people with jetskis who offer rides, but they're not with the hotel. We didn't buy a ride, but it did look fun. There were also vendors selling drinks out of coconuts: $20 for a drink and two refills, choice of flavor, choice of light, medium, or strong boozy level. They were also not employed by the hotel, but a lot of people were buying them so they seemed safe. We found them to be a delicious and a great deal. The food at The Atlantis is very expensive, but we knew that going into it. We ate one dinner at the buffet, Poseidon's Table. It wasn't the best, but it was really good and we each found a lot of things we enjoyed. There's a huge cheese selection, different breads and pizzas, pastas, and I loved the Mediterranean-ish station and all of the shrimp dishes. There was a spicy shrimp curry dish that night over buttered rice that I couldn't stop eating. Great desserts, too, and they have a Bahamian soft drink called Goombay Punch that was fun to try -- very sweet and fruity. We could easily walk to Marina Village. We ate one night at Margaritaville, just across the street. The ferry to downtown Nassau is also a short walk away (a little confusing to find at first, but only $4 each way). A weird bonus at the Atlantis: there are cats all over the place! We made so many feline friends, especially one orange one we saw over and over at the resort and in Marina Village. IMPORTANT NOTE: At check-in, you'll be asked to put down a nightly security deposit. We had already paid in full, but to account for damages, they ask for either $125 per night on a credit card or $250 cash total. We opted for the latter and got it back in full on our check-out. Because we didn't put our card on file, we couldn't charge anything to the room, which was fine. But we also didn't get a resort card with our $75 credit on it, so when we wanted to use it at Poseidon, we had to ask someone at the counter where we checked into dinner to call and apply it to our bill. It took a few extra minutes, but it was worth it to not have to put so much on a credit card for a deposit. And it was still $75 off the bill.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Great for families, read my tips below!

    Reviewed by Akay345(Toronto, Canada) on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an amazing time here with my family. We have been here a few times, and have stayed in the Coral Towers as well as the Royal Towers. We booked the Beach Tower because you really can’t beat the price. Yes it may not be as grand as the other towers, but it is extremely affordable in comparison. If you don’t care about having a luxurious room, just something simple - you will have a great time! Especially if you are trying to save on costs, stay at the Beach because the cost of food and drink and snacks around the resort will add up. At the end of the day, yes you are in the oldest tower and far from the main area of the resort - but considering the price I find it totally worth it! When we checked in, the first room we got was not up to our standards. The room smelled musty, and the AC was not working. Front desk was able to help us, management was sent to inspect a new room, and we were moved. This entire process took about and hour and a half, so during this time we went to grab lunch. We were able to keep our luggage in our first room while we waited to be moved. Our new room was very clean, AC worked perfectly and it smelled fresh. This has happened to us in Royal tower and Coral tower too - it’s not just Beach tower. Once in our new room we were very happy. Warning: if you try and switch rooms during Christmas/New Years - you will not be able to. They are at full capacity during that time so just a little warning! After New Years the resort empties quite a bit. This particular tower is on the outskirts of the resort, but they do have shuttles, or you can take a nice and scenic walk through the resort to get to the casino/marina village/shops etc. We walked through to the resort to get to the Royal towers/casino area and it takes about 10 minutes walking, which we were okay with. It’s a nice walk and we like to explore the resort. I highly recommend walking to where you need to go because you get to see so many things along the way. Especially walking through the water park, make sure to walk around the entire park because they have so many different pools/areas. Lots of kiddy pools to choose from, and the Cove has an adults only pool which I highly recommend! When you are dining here, you will be automatically charged an extra 12% and 15% VAT and gratuity - so be prepared. As you probably already know, the food is extremely expensive, so you will need to be prepared to spend quite a lot of money. For lunch, the cheapest option is dining around the pools surprisingly. About $15 for a hamburger combo with fries and a drink. The dole whip is very delicious and only $4, and tastes very similar to the dole whip from Hawaii. The breakfast buffet is VERY expensive....so unless you are a big eater, I recommend to just go to a quick cafe/Starbucks and grab your coffee and a bagel/fruit cup! We had Starbucks for breakfast, 2 large coffees and 2 breakfast sandwiches cost us around $25 US. For dinner, we splurged at Nobu & Carmines most nights, but only because we are Canadian and can only enjoy Nobu and Carmines when we travel. If you can afford to splurge at Nobu/Carmines, I 100% recommend it as they will be your best meals on the resort. Otherwise, there are much more affordable options. We saw lots of families get a whole pizza from the Marina Village. You can also get a slice of pizza from there for about $7, very tasty pizza and quite affordable considering the cost of other places. Stay away from Murray’s Deli and the Burger place in the Marina Village. Not good. Believe me I have tried every dining option at this resort as I have been here many times. I hope they end up replacing both restaurants for better options. I also highly recommend booking reservations for your preferred restaurants and even do some research where you would like to eat. Sometimes the places you want to eat are booked for the night and you are left with trying to find whatever is available or open. You can book your reservations online. If you are going during Christmas/New Years, I HIGHLY recommend you book a few months in advance. It may sound extreme but if you do not do this, you will not eat at any of the good restaurants. I promise you, it’s that busy. Just make the reservations, doing this will save a lot of headache and disappointment. During off season, certain restaurants are only open certain days so prepare yourself for that as well. Also, if you want to drink, BYOB. Drinks are outrageously expensive. We brought some over from our duty free and took it on the plane. There is a mini fridge and cups in the room you can use. In terms of drinking water, you are given a few coupons upon check in for 2 free bottles of Dasani water, which is super helpful as water is also very expensive on the resort. Bottles in room are $8 each so don’t touch them. Snacks and souvenirs are available to purchase throughout the resort, and they have little convenience stores, so if you need anything such as Tylenol, baby swimming diapers, goggles etc, they have it! Overall we loved our time here, and we actually really enjoyed how peaceful and quiet the Beach Tower is compared to the rest of the resort. If you are a family looking to save money on the trip, I do recommend staying in this tower. I would rather have more spending money on the trip and enjoy myself, as you do need to be prepared to spend quite a bit of money on top of your hotel reservation. Even though I mentioned ways to save money, it is still an expensive resort to stay at - so I only recommend coming here if you are prepared to spend the money and if you can spend the money. We are from Canada, and our dollar is quite low (30% lower) so for us coming here is even more expensive, would be nice if they gave Canadians a discount on hotel reservations or perhaps offered a bigger resort credit (we were given $50). It’s one of those things where you kind of need to spend money to make your stay more enjoyable. We are already planning our next trip sometime next year when it is safe to do so. Thank you Atlantis for all of our wonderful memories ??

    A total rip off from start to finish. Save your money and stay somewhere else!

    Reviewed by fionabR7474AU(Las Vegas, Nevada) on Mar 28, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The people that leave good reviews about this place are either VERY easily pleased or fake reviewers. ?The Beach is the cheapest and the worst of all the hotel towers at Atlantis. I use the word “cheap” loosely as any nightly room price that you are quoted when booking online does not include the Atlantis taxes and surcharges. This will add another 55% to any quoted package price. ?Check in is at The Coral next door so as not to scare you off from the get go. We were asked to give a $750 deposit by credit card for any incidentals. We refused and the receptionist said we could leave a $250 CASH deposit instead which would be returned at check out. ?We stayed for 5 nights from 1/19-1/24/2020. They gave us $75 in resort credit which can be used at restaurants on site, or at some of their activities. If you stay 6 nights or more they will give you more resort credit $. Also at check in you get some coupons, each worth 2 bottles of free water per day. If you use the bottles of water they put in your room they will charge you $8 a bottle.?The entire hotel is falling to bits. It’s dirty and disgusting. Old ripped broken furniture in common areas, and the A/C turned up so high it felt like you were entering a freezer. All the guests we spoke to complained about it but nothing changed. Unfortunately the worst was yet to come in our room 5119. We booked a King bed with a Terrace View. Let me explain that “Terrace View” means you look over the road, and the roofs of a vast section of industrial buildings. Absolutely horrible. We had holes in our stained bed sheets and in the thin pieces of cloth they call towels. Everything was gross and dirty. There was a large blood stain on the carpet, the lamp shades were broken, and the bathroom still had hairs (not ours) on the floor even after being “cleaned”. On our first night we turned down the sheets and found that the whole bed was filled with sand!!! We called housekeeping to complain and 2 wonderful Bahamian ladies immediately turned up to our room to replace the sheets. While they were doing that I noticed that none of the sheets actually fitted the bed. They were all too short.?We tried to think positive and ventured out to walk around the property. I have to admit that everything that isn’t The Beach is very beautiful. The Royal was my favorite, but it was way out of our price range. It’s the part of Atlantis that features in all their ads and is really quite stunning. The amazing amount of sea creatures and aquariums was mind blowing, especially the slides that pass through an enormous aquarium filled with sharks. The water park “AquaVenture” is free for Atlantis guests and is a lot of fun. Cruise ship people pay $135 per person to use the water park and they cause the long lines for slides and rides. Luckily we went on a day when there were no cruise ships in port.?The food at Atlantis is exorbitantly over priced, very mediocre, and extremely limited for a vegetarian like myself, and to add insult to injury they add 12% VAT and 15% tip to your bill. ?We were looking forward to the trip of a lifetime but were sorely disappointed. You’ve been warned.

    Individual ratings:

    Location

    Location-1

    Service

    Service-2

    Friendly staff and safe stay!

    Reviewed by djwinter04(Saint Michael, Minnesota) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The staff was super friendly. Everyone that we met asked us how our stay was. Rooms were ok. But didnt have high expectations due to the fact we were staying at the cheaper place. Pools were clean and lifegaurds paid very close attention to guests. Our family loved the river rapids ride. We always felt very safe as there was staff allover. We went during spring break so it was very loud in the hallways late at night. Also our visit was during the Corona virus and there was plenty of hand sanitizing stations available . I would visit with family again we had a great time.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Newly refurnished rooms.

    Reviewed by udel001(Glenelg, Maryland) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The beach tower rooms have been refurbished and are nice and clean. I like the rooms better than the royal which are more expensive and not as new. The beaches at Atlantis are world class and I always feel thankful for being able to experience them and share them with friends and family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5