Disney's Art of Animation Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 8361 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disney is the best

    Reviewed by fall987(Sewell, New Jersey) on Nov 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed here before but I just wanted to acknowledge the staff here who helped us and corrected problems we had. First we had just flew in after working the previous night. Tired and hungry we went to our room then my sister went to the food court for some vittles. She returned w a pizza box and inside was a pizza just dough and cheese. Really. Then we realized she was charged for a 6 person family meal. Not happy to say the least. I got on the phone to speak a a manager. Within 15 min a new pizza and family meal was delivered to us. The next day I went back to The food court and all charges were removed. We also realized that we were getting older and the hips are not what they once were. The beds were really high and the toilets really low. At a loss for what to do i called guest services and explained our dilemma. Some phone calls back and forth and they arranged a more appropriate room for us. We packed our things and they were moved to the new room while we enjoyed the parks . We returned 1.5 weeks later to stay at the French quarter and arrangements had been made for an Ada room for us. I've learned if ur polite and let the resort know ur need most times people will go out of there way to help thanks again to all the castmembers

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Amazing

    Reviewed by Reingding13() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Writing this from my room as I hear the Hollywood Studios fireworks going off. Although that’s not ideal with young kids at 10:00 at night I can’t complain about being close to the parks. The only real reason this isn’t a five star review is that the dining option is pretty bad. Very expensive and not delicious. The character statues are a thrill to see the first time and fun to say hello to in the morning. One thing that could certainly benefit would be to have a coffee stand at the outer hotels so the first Coffee of the day could be had without the long walk. Can’t beat the price, either. Will definitely look into staying again.

    They seem don't understand more than 2 words seriously...

    Reviewed by Jolakk22_Kolanko() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I just call 2 to remained me for tomorrow to print boarding pass & travel permission to Canada they can repeat boarding pass & pictures from mine 2 tablets...I just can't any more!!! Just you need call to the call center what connects you to the hotel every time you repeat yourself over and over again!

    Absolutely amazing experience with the Art of Animation!

    Reviewed by kevinrball() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First off this resort is listed as a value resort but they really spared no expense! It is a beautiful and nostalgic resort that wraps you up in all your favorite moments from the classics we love. The Little Mermaid, the Lion King, Finding Nemo, Cars, it's there. From the front door it takes you from concept to color and just as you remember it, it jumps right off the page or out of your memory and makes you feel like a kid again. The smell's are superb which made me feel like I was in the animation studio where these films were born. It's perfect. It truly has something for everyone and I couldn't express how much I love it here. We have stayed there twice and I would do it again! Sometimes it takes a speed bump though to really appreciate every aspect of a destination like this. Things don't always go according to plan and we ran into a problem two days before we would be heading home. Life happens sometimes, I won't go into details however it was rough for us. But my wife and I remained calm and let them know exactly what was going on. You'd think at 10pm it would be hard to find someone to turn to but I was met immediately by cast member at the concierge desk who got me a manager within a few short moments. Her name was Alyssa and she was by far one of the most understanding and kind people I met the whole time and that is saying something because everyone was amazing to us! She listened to me and then asked what questions she needed to, and that shows you how they want to make sure they have it just right. And that lets them know exactly how best they can help you and make things right. The entire interaction was genuine and that sincerity and spirit meant the world to me. I couldn't ask for anything more but she gave me something to pass to my wife from the gift shop that would be a tangible reminder of how they make magic happen each and every day. We did not have much of a budget for our trip and that gesture still brings a tear to my eye. It isn't just a slogan from a commercial it is the reality of staying on property. You can experience the love at every moment. It never takes a break. Thank your cast members every chance you get because they deserve it. And while I didn't get your last name I hope you see this. Alyssa, you know who you are and thank you from the bottom of my heart!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Incredible Family Vacation and Celebration

    Reviewed by Melissa T() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took a Disney World vacation to spend quality time with family and celebrate my son’s 4th birthday. I was blown away by the hotel and especially the staff. The splash pad and characters all around the pool are spectacular. The food choices are vast- vegan high protein, huge pizza slices, creative cupcakes, gelato, adult drinks, endless coffee, anything and everything you can think of. Something that really made our stay was the staff availability to assist and answer question. Ms. Bouchua truly made our trip exceptional and I am grateful for her kindness and patience. Thank you!