Overview
Enjoy vibrant, retro-style with rooms and suites brilliantly designed for fun and affordability. Relax with a splash surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Every day comes with fun for all ages with two massive pools, a winding river, a bowling alley (fees apply), an incredible food court and more. It’s got a dedicated walking path that teaks you straight to Universal’s Volcano Bay. Plus you’ll enjoy the exclusive theme park benefits of being a Universal Orlando hotel guest.
- Early Park Admission† to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
- Complimentary shuttle buses to and from Universal Orlando theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy
- Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
- Resort-wide charging privileges with your room key card
Check in
4 p.m.
Check out
11 a.m.
Rooms
2200
Inclusions
Rooms
Amenities
Location
Reviews
Run down, dirty and showing its age.
439carolg (Calgary, Canada) on Mar 20, 2024
Took forever to check in as they had our name wrong in the computer. After around 30 mins finally was checked in. Our reservation was for a ground floor room for 6 people. We showed the staff member and he said "rooms are not guaranteed ", so why put hat on our reservation. Diner had dirty tables and walls an rails at the side of the tables. Staff in diner area seemed lifeless and wandered around aimlessly doing nothing. Room was OK. But definitely showing it's age. Noisy neighbors can be heard.
Amazing Staff, overpriced food
Tinyradar on Mar 19, 2024
I stayed here for two nights with my family and we enjoyed our stay. When we walked into the lobby we were greeted by some of the most friendly hotel staff I've ever interacted with. They were superior in their customer service and enhanced the overall experience. The room itself was nothing spectacular but we spent our entire days at Universal so just having a bed was good enough. However, their definitely should be some basic updates to the rooms. Some more modern stuff could go a long way. Although I think it's meant to have a retro feel to their rooms. The food is overpriced like everything else associated with any theme park but when your family is hungry you have to pay. Easy shuttle to Universal with no long waits or hassles. Parking is $20/night but still cheaper than paying at the park. Overall I was happy with this stay and would probably come back again. Special shout out to Cedaysia who was the most friendly staff member and made everything easy and stress free. Please ensure she gets a pay raise or some sort of recognition for her outstanding work.
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