Holiday Inn Orlando SW - Celebration Area

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1944 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not what they used to be

    Reviewed by fasterwaybend() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I will start by saying that the hotel staff were very pleasant. They answered questions, responded to what I needed. It was the actual hotel itself that was disappointing. I realize that Holiday Inn had it’s heyday in the 70s and 80s, but there are some basic things you can do to just make the hotel shine a little bit more. The lobby was decorated for Christmas, and it created a festive atmosphere, but walk past that, and there are paint touch ups on the wall, dirty corners in the hallway, very strange smells in the gym. Everything just felt like it was given up on. Even the phone in my room had the wrong number room on it and didn’t call down to the lobby. I slept well, I did enjoy the Christmas music coming from the pool, but would not recommend this hotel to anyone, even on a tight budget.

    Wonderful

    Reviewed by 535tracig() on Dec 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I took a long weekend retreat to Orlando and stayed at the Holiday Inn- celebration area. It was perfect. Clean, renovated, friendly staff, and convenient to the parks. We had some questions and all our answers were answered with such a friendly positive attitude, this staff members name is Dana. She made us feel very welcomed! This hotel stay was wonderful

    Not Enjoyable

    Reviewed by melsolovely1() on Dec 06, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’m really disappointed especially since this is a holiday inn. And my experience was not great ! First I had issues with my reservations and not being found in the system. Then the elevators don’t work which is so not good when having a 2 year old and much stuff to bring up being in the sixth floor. And the room wasn’t cleaned including how dirty the carpet ones . It was truly unpleasant

    Dana, front desk clerk A+++, Good location

    Reviewed by jamiegant13(Miami, Florida) on Dec 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After a long drive, Dana was amazing. Her smile and greeting was the best. She was the best receptionist I have seen in awhile. Stay at this hotel often in quick trips to Disney. Great location across from Old town rides, food and games.

    First night impression

    Reviewed by Loraflo() on Dec 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First night coming in- front desk Dana was fast and efficient- my key cards didn’t work - battery dead - she didn’t make me wait but set me up in another room with a view of the theme park fireworks- can’t wait to see how the rest of my visit goes!