Sheraton Vistana Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 9471 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Enjoyed the VIP service

    Reviewed by 664territ() on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    An owner (odd years only), I chose to stay at the Sheraton Vistana Resort from February 20-29, 2020 while in Orlando for a Conference. I was happy to to stay at the two-bedroom/two-bathroom villa instead of being cramped in a small hotel room. Upon my arrival I was taken to the VIP lounge to check-in. I was greeted warmly, provided with snacks, and received an upgrade. Before I asked, the shuttle driver was there ready to take me to my villa. I dropped off my luggage and then the shuttle driver took me to the Market Place where I purchased groceries. I was advised that there was an on-property taxi service, Blue Horizon Express. I used the service daily, traveling round-trip to the conference and going to other venues. The drivers provided timely and friendly service, and the rates were reasonable. One day, the service was very busy and the owner came and took me to my destination. I had not cooked in years, but took advantage of the kitchen supplies to make breakfast on a couple of occasions. Whenever I returned to the villa, it had been tended to by the housekeeper, allowing me to be able to just relax. I enjoyed meeting people in the pool and the hot tubs, and also took advantage of the Jacuzzi in my villa. The staff at the pool restaurants, store, and check-out were also pleasant. Towards the end of my stay, I was joined by a friend who had been staying at the conference hotel. She was very impressed with the property, and excited to receive her VIP band. (We have been home for a month and she is still wearing her VIP band.) I had an enjoyable stay, and even had the opportunity to meet two of my favorite YouTubers at a nearby comedy club.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Not the best place to stay

    Reviewed by Ronald & Christ... S(Ottawa) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Condo was very dirty and dusty. Toaster broken in side, curtains hanging off hooks, kitchen appliances and cupboards dirty and sticky, counter sticky, table sticky, and coffee table dirty. Bathrooms vanity really really dusty so I could write my name on it I took pictures. Floors sandy and dirty again took picture. Phones didn't work. Patio floor was black with dirt. It took housekeeping three hours of my day to make it somewhat livable. Spoke with staff member but he didn't seem to care enough to get back to me. We checked out three days early.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-2

    Look forward to coming back

    Reviewed by kelly18546(Albany, New York) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been owners for 22 years and come back to this property almost every year. Property is secure, well maintained, villas are clean. Location is central to everything in the Orlando area. Love Zimmies.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    The Vistana is fantastic

    Reviewed by Emily T(Chapleau, Canada) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a large 2 bedroom unit which had lots of room for all 5 us. There were many amenities for the kids and there are 7 different pools. The Marketplace had a lot of different choices to offer in gifts, food, clothing etc.. We only tried one of the restaurants but they all seemed good. We would definitely go again

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great resort near theme parks

    Reviewed by agnesc146(Blind River, Canada) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our vacation was planned around visiting the theme parks near Orlando as well as other parks like Gator Land. The grounds were well kept, the units were clean ,the staff was friendly and welcoming. There was a variety of pools and activities. There were restaurants on sight if needed but the option of grocery shopping and cooking in units was very economical.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5