Universal's Loews Sapphire Falls Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4699 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Exceptional location, hotel and fantastic service. Would stay stay again.

    Reviewed by vanessae218() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great access to universal offerings and quick trip to Disney. Pool, restaurants and general hotel amenities and styling really great. Modern hotel and great for any kind of traveller. Staff across the board were highly engaged in making the stay enjoyable.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    You pay for Universal

    Reviewed by 733karenmc(Morris County, New Jersey) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The staff at Loews were all great, from check in to the housekeeping staff and the restaurant Strong Water Tavern. But unless you are willing to pay more out of pocket for example parking and renting a microwave I would recommend staying off property.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

    STAR HOUSEKEEPING STAFF

    Reviewed by cashcatt(Orlando, Florida) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I want to give the biggest shoutout to ERLINDA from Housekeeping! She came to stock our room with water, and was very bright. She asked us how are day was and if everything is looking good. We were celebrating my best friends 21st birthday, and she congratulated her. We told her the room looked amazing and thank you, and she left. 5 minutes past and we hear another knock on our door, and it was ERLINDA! This time she returned with a huge box of candy and refreshments with a Birthday card she handwrote for my best friend, Christina! We did not request this, but she did it just because she could. We were so amazed and thankful. We asked if we could give her a hug, and we hugged her. She made our entire stay amazing!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Beautiful but not the quality you pay for

    Reviewed by A TripAdvisor Member() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The walls are paper thin. Sleep was the most elusive part of our stay. The build quality of the hotel looks a bit cheap though it looks appealing. I will likely just stay somewhere else. No free breakfast and expensive parking makes this a pointless option for a pass holder. Also, no pass holder discounts on anything.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-2

    Amazing place to stay!

    Reviewed by kennedyw304() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We could not say enough about this property. Only hotel I would ever consider allowing my child to sleep on the floor! It was so clean. The staff was beyond friendly. There was so much to do there at the hotel you almost didn't need to leave. We will stay here from now on during every trip to Orlando!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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