Best Western PLUS Mesa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 85 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Good value

    Reviewed by Heathercaaztxnv() on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All of the staff I met were nice. We enjoyed the pool, it was clean, warm, and not too busy. Everything in the room was clean. It felt like they were still taking precautions for covid to keep everyone safe without being too invasive or demanding. I did the check in email to speed up the physical check in. It's a good stay for the money.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Tired old building!

    Reviewed by btth0mps0n() on Mar 09, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Gaps in the widows. Dead bugs on the air conditioner. Gaps in the doors. Water pressure was terrible. Furniture was falling apart. Dimly lit. Just super run down. Saving grace was the staff. Super friendly and helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-5

    Value

    Value-1

    Don’t Stay here

    Reviewed by conniemn1(Minnesota) on Mar 09, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    First this hotel was extremely overpriced. We stayed with a group for a lacrosse tournament. Since it was a BW Plus we thought it would be fine. The rooms were dirty, the bedding and towels were thread bare, the remote didn’t work, the hot tub was broken, our garbage from the night before In the pool area and lobby was spilling out of garbage cans at 9am the next morning, lobby bathrooms didn’t have towels all weekend, the breakfast bag had expired hard boiled eggs, the neighboring room had sewer back up in their bathroom. It was terrible and when the staff was told about problems that not only seemed annoyed, they did nothing about the issues. Traffic noise was terrible as well. Don’t stay here if you have any other options.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Clean and comfortable

    Reviewed by Travelforthesoul22() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Arrived around midnight. The guy who checked me in was friendly and efficient. Had no issues with room, it was your standard hotel room nothing special but it was clean and comfortable. I would not mind staying here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Comfy with spotty Internet

    Reviewed by Maureen B(Bloomington) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel was clean and comfortable. However at times we couldn’t get on the Internet and the bag breakfast left something to be desired. We were visiting family so next time will be looking for a closer hotel. The frig and MW in the room were a nice touch

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4