Costa Sur Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2198 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Costa Sur is the definition of coziness

    Reviewed by 915edgar(S???D") on Apr 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Miguel, Jose Luis, Claudia, and Gabriela made our stay in Costa Sur memorable and one that will always be in our hearts. Not to say that the rest of the staff wasn't outstanding. Everyone in Costa Sur showed us what feeling at home is supposed to be. Everything from the pools, the three tenors, to the outstanding food was magnificent. Always going out of their way to please their guests. The food!!!! OMG!!! From something as simple as a scramble egg to a more elaborate international dish, Costa Sur puts their mind and heart into all they do. I truly recommend CS to all who wish to experience what walking into your second home is supposed to be. Guys I will see you soon! Can't wait for December!

    resturant was horrible

    Reviewed by timtV8815QL() on Mar 20, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    was very disapointed. the bbq ribs were tough/the potatos under cooked/3 of our party sent thier food back to be cooked properly. and all the while the stench of sewage from the bathroom area was making several people nauseos

    Everyone in our group got sick

    Reviewed by 451keenann() on Mar 11, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    5th year staying here and 2nd year in a row staying here where everyone in our party got severe gastroenteritis. Ruined our entire trip. Both the concierge and market clerk told us that over half the hotel was sick. No offer of restitution was made at check out. We are done staying here or recommending this hotel to anyone.

    Wonderful staff

    Reviewed by Julieclaywood() on Mar 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been visiting Costa Sur since I was a child. This year my family went for my brothers wedding and I was there with my two small children. My kids had the most wonderful time swimming in the pool and throwing rocks in the ocean. The staff was absolutely wonderful with my kids. They were so kind that it truly elevated our experience. Claudia was there almost every day for lunch time and my 3 yo son looked for her because she was so playful and generous with him. She made us feel secure and we looked forward to seeing her. Thank you Costa Sur and Claudia!

    Successful destination wedding

    Reviewed by Veronica A(San Jose, California) on Mar 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved this hotel. We had our wedding reception there this January and we had an amazing experience. The wedding planners Gabriela and Miroslava were awesome throughout the planning experience and helped me feel in control and able to make the changes I wanted from afar. The food, music and all the special add-ons to our wedding made for a great time for us and for the family who made the trip with us. All the staff were great when we stayed last August and this January (shout out to Miguel, Raul M, Jose Luis & Gaby). Super accommodating of us with our kids, including our toddler. They have nice big rooms which all face the ocean so you hear the crashing waves at night and it makes for a beautiful sunset view. We were so happy to have chosen this place for our wedding and look forward to going again on future trips.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-3