Velas Vallarta Suite Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4374 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Velas Vallarta

    Reviewed by Kris1923() on Sep 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited for the 3rd time this year. The staff was so accommodating and helpful with my husband who needed wheelchair assistance. The resort's sanitary precautions from the virus were extraordinary. The food was excellent and service outstanding. We love the resort and always feel it's more like coming home every time we visit.

    Relaxing trip and we felt completely safe

    Reviewed by 477jodig() on Sep 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from spending 7 days at the resort on an all inclusive package. The resort took extreme measures to ensure our health and safety while we were there. This was the first trip for me since the start of Covid-19, and honestly I felt safer there than I do back home in the US. All of the servers and staff wore face masks and face shields, and there are sanitizing stations everywhere. I have 11 and 13 year old kids that were with us for the trip, and they loved getting to enjoy the beautiful weather and the pools and the all inclusive food and drinks while they did their schooling online. The service was incredible from the maid service, the service at the pool and room service, and at the restaurant, everyone went above and beyond to meet our needs. If you have not been to the resort in the last 6 months, you will be in for a treat. There is a new chef at the resort and the food is FANTASTIC!! We can’t wait to go back soon!

    Wonderful service and very Covid safe

    Reviewed by TravelTina1218() on Sep 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My friend and I just spent 7 days here. We were a little worried about where we stayed with Covid. She stayed there before and lived the resord and the reviews seemed great with safety during Covid. We arrived and they sprayed our bags and had us step through cleaner for our shoes. They had us hand sanitize. Everyone where's masks and at the resturant they also wear shields. Their is hand sanitizer everywhere. At the pool we noticed all the servers hand sanitizing constantly. We also noticed daily they spray down all the chairs and tables and also through out the day as well. The resort was slow as there were not a lot of guests so it was a fantastic stay and did not have to worry about too many people. The service was great and we are already looking forward to another trip. We did not leave the resort and we felt safe the entire time. It was very much needed for some mental relaxation during the pandemic. If you need a getaway but not sure with Covid I think you will find this place is great.

    Loved our trip

    Reviewed by I978CAjenniferk() on Sep 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back from my second trip to Velas Vallarta during COVID-19. Both times have been incredible. In the resort I felt safer and cleaner than anywhere in the US. Their attention to cleanliness was great. But better yet we had fantastic food with the all inclusive and tons of fun in the pool. It was very relaxing and the service was great. The resort is operating at reduced capacity and only 1 restaurant is open but we had no problems eating whenever we wanted. Also, room service is available 24 hours and the lunch service around the pool makes me feel spoiled. Can’t wait to go back soon!

    Happy they are Open!

    Reviewed by S5457TVmatthewl(Houston, Texas) on Aug 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took a family visit to Velas Vallarta the first week of August. My wife and I had been to Casa Velas in Puerto Vallarta many times so when we had an opportunity to do something late this summer with our 3 kids we thought we would try Velas Vallarta. We were very impressed. First and foremost I want to say that the Mexican resort areas take Covid safety concerns very seriously. From the airport to the resort we never encountered anyone other than other hotel guest were not wearing mask and most were wearing mask and face shields. Even the groundskeepers and the vendors on the beach were wearing mask. They clean everything constantly and are great about social distancing. If you are on the fence because of Covid concerns I would go ahead and pull the trigger. In our experience they are much more diligent than the vast majority of places in the US. The resort was in great shape. The occupancy was fairly low. I would guess 25% or less. That made it very easy for us to find great chairs and umbrellas. They are probably a little overstaffed so the service was incredible in all aspects. The only had the beach restaurant open due to low occupancy but they did set it up as a white table cloth dinner service with the menu from the more formal restaurant for dinner. We enjoyed that. We were blessed with beautiful sunsets during dinner every night. The service at the pool and on the beach was excellent as well. They had full bar service and full restaurant service open at both places.