Hyatt Zilara Cap Cana reviews
6879 TripAdvisor reviews
Just OK~ Zilara Cap Cana Adults Only 7 nights with hubby
ulala44 on Mar 24, 2024
Beautiful beach! Great service almost everywhere (some coffee shops were so-so). Clean. Maintenance sucks - toilet seats falling off at pool bathrooms - literally not screwed to the toilet, just seating on top of it. Took 3 hours that day for them to fix this, meantime this toilet seat was there still "pretending" to be secured. Crazy! Some faucets don't work in public restrooms. Food is alright but doesn't impress, my opinion. I personally find it way too salty, not enough flavor. We did Blind Butcher ($150/person extra) ~ cool vibe, nice decor, entertainment decent ~ meals presentation and service was spectacular but the food itself was just hmmm... kind of salty ~ except fresh seafood appetizer. That one was delish and impressive looking! Wow! I like that resort is super walkable, nicely taken care of in terms of landscape. The staff is very nice and helpful. However for the $$$$ I would expect a little bit more: better food and booze options, no need to pay extra for cabana, no need to pay extra for salty Blind Butcher experience. We did Club Level, but I knew it's only gonna get us the better booze, and access to few food spots. Was it worth that? Maybe. They don't control that at the pools at all. Plz note there's no wristbands. Only at the club bars you can get in if you use your card. (Sucks because you got have your card on you all the time ~ how much easier would be to have a wristband with a chip). We did one excursion (boat $95/person for 4 hours). You can do snorkeling. It felt way too loud, too crazy, too much. They got us to the spot with at least 10 different boats and it was like party boat boom-boom - LOL with lots of gasoline smell by the beach - yuck! If I was 21 maybe that would be just right, HAHA. Anyway, we enjoyed the stay. I guess I had my expatiations on a higher level because of the comments at Zilara Facebook Group. We are happy we could take time off, and it was good time, however I would not go back to Zilara Cap Cana Adults Only, as I feel for the amount we spent we can get better value somwerelse. (We were at Xcaret Mexico and Xcaret Arte twice already and the price is not so much different).
Amazing doesn't even cover it
Christine J on Mar 23, 2024
Best vacation!! Bryan activities coordinator was amazing, Luis at the lobby bar best drinks he will tell you that also! Victorson Juan and Natasha at Moments(Sports Bar) are amazing. Antonia at the club lounge also amazing. It is hard to find the words to explain. It will be hard to find another place to compare! We just got home yesterday but started planning our next trip before we even left the resort.
Rooms & Service Top Notch!
annamF6822OC on Mar 23, 2024
If you have the means to stay here, do it!! The rooms, pools, food and staff are the best I have ever experienced. Our Butler, Enger, spoiled us and made our stay spectacular. We stayed in an oceanfront swimup and loved every minute of it. Looking forward to going back again!
Bucket List Location
Adam S on Mar 23, 2024
Incredible trip, incredible location and would recommend to anyone. Luis, our butler did a fantastic job as well as Luis on the wait staff stood out with his team members of Julio and Jean Carlos. Paola on the wedding coordinator staff is the best in the business.
Hyatt Zilara was a great experience all around
Karen L on Mar 22, 2024
We had a fabulous time including short ride from the airport the Bongos to check in with purple drinks and snacks. Every night we met at Bongos before dinner and Antonia always remembered all our drinks so nice. Every restaurant was amazing including the buffet. At the beach everyday we had fabulous friendly service especially from a nice girl named Santa. So pleasant and made us feel at home. The yoga was beautiful under the tree looking at the ocean and the gym was amazing took Pilates and functional training. My husband did the Trx and spent time with all the equipment doing his own training. We met Alberto on the beach where we made reservations for the Blind butcher restaurant which was absolutely amazing service, meal and entertainment. This is the best resort we have ever been too even better than Sandals. We will definitely be back next year.