Sanctuary Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5817 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    They provide amazing service!

    Reviewed by jjmacke() on Jul 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I stayed here in July of 2019 for our honeymoon. From the moment we got there, to the moment we had to leave, we were amazed with how friendly the staff was. They provided us with exceptional service, including our butler, Jorge. The place itself was beautiful and full of entertainment. What we also liked was that they made sure to keep the beach clean from seaweed by providing a netting of some sort. I can only imagine what the beach would have looked like without the efforts they put in. We also got to visit the spa which was full of tranquility. The two ladies who did our massages (we forgot their names) really knew what they were doing and made us feel great. Overall, we would highly recommend Sanctuary Cap Cana to anyone. They treat everyone as if you were their family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Entertainment

    Reviewed by Gary C() on Jul 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great stay at Sanctuary Cap Cana. The entertainment staff made sure to provide amazing and fun service with their tentativeness and their non stop agenda of pool/beach games and activities. The drinks are really good and the food is to die for. Shoutout to Juan, Fido and Luis for their amazing service and making sure we received the best service possible. The room is amazing. Great view to the ocean and the jacuzzi in the balcony escalates the room experience.

    Great place for couples who need to get away from it all

    Reviewed by murphymagic78() on Jul 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just returned from a 5 day 4 night stay at this beautiful resort and I must say I was impressed. My fiance and I originally booked the ocean view junior suite but once we got there and saw the villa option, we upgraded. I am so glad we did. From the beautiful sunrises and sunset views, to the peaceful nights, this place made it hard to leave. The villa alone made it hard to leave it due to it's location right on the water. Just breathtaking! I was out on the wrap around patio every morning and every night. The staff was outstanding! Our favorite waitress Yaris, remembered our names and always ensured we were happy and satisfied with our meals. She even helped with a pre-birthday starter during breakfast for my fiance by having a special table decorated and had the staff come out singing along with having my fiance dance with them. It was a lot of fun! Our butler Santo, also took very good care of us every single day. From making sure our dinner reservations were set, taking us to and from our villa where ever we wanted to go on the resort, to helping me surprise my fiance on his birthday with a cake and song at dinner, every detail was handled beautifully! We are even considering this resort for our destination wedding because of their impeccable service and the overall beauty of the property. If you are considering this resort, I assure you that it and the people in it will not disappoint you. If you are looking for a quiet, serene, romantic getaway, with a few fun activities sprinkled in here and there, this is it!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Beautiful place!

    Reviewed by katarzynarolandu(Maspeth, New York) on Jul 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sanctuary Cap Cana is by far one of the best if not the best place we’ve seen yet this year! Staff service is top notch! You’re safety and privacy is a priority them. We stayed at the Castle residence with stunning ocean view room. My wife and I would wake up to a view of morning sunrise and watch a moonlit summer nights at our own private porch! Restaurants and bars are awesome and drinks are all top shelf... my drink of choice was JW black ( JW blue is also available with a little added price). Cocktails are of super quality too! My wife and I had a great time during our stay and is already considering a second trip there in the near future and stay in one of the villas... If you’re you’re looking for high quality and romantic get away adults only resorts... with a touch of old Spain, Spanish style architectures and landscapes, choices of different pools with gorgeous cabanas in the property ( our fav is the infinity pool ) with good staff service. This is the place for you!!! Guaranteed!!!

    Amazing Resort

    Reviewed by Lorraine B() on Jul 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is definitely a Resort you should come with a significant other. Perfect combination or relaxing and fun. Great job from the entertainment group; Juan, Fido and Chocolate. Service is top notch! Food is spectacular. Definitely coming back in the future.

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