TRS Cap Cana Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1252 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Incredible Hotel

    Reviewed by traveller9765() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First impressions count and from the exceptional warm welcome, efficient check in and access to your suite this hotel certainly has that in order. Our butler was available for even the smallest of requests and carried everything out with a smile and diligence. Whilst the hotels on site beach is quite small it offers a great place to relax and as the hotel itself is not vast the size doesn’t pose an issue. The pool area and swim up bar are very inviting on a hot day. The service and quality in the multiple restaurants is exemplary. Especially nice is the view whilst dining at Helios. All round a simply luxury property.

    What a gem

    Reviewed by SerenaTC(Surrey, United Kingdom) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First impression of this hotel was WOW. A warm welcome with quick and easy check in. My room was huge, and I love the special touches like a bottle of champagne, bath robe and slippers and L’Occitane toiletries. My favourite spot was my big balcony with a gorgeous view of the pool and resort. The grounds are stunning and well maintained, food was incredible and all members of staff are friendly, warm and it’s clear that they want to make sure each guest is getting what they want from their holiday. A great stay!!!

    Extravagant service

    Reviewed by Blakewg1() on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was top of the line. From the man serving the Drinks Marco's! He never let you go with an empty cup. To the women serving coffee Caro to the hostest in at the restaurants Ana. Everyone remembers your name and treats you like you own the place!

    Beautifully perfect stay

    Reviewed by wanderlustSMS(Sunderland, United Kingdom) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I arrived at this hotel after a long 9hr flight from London and was made to feel extremely welcome by staff. We were greeted with champagne and cold towels which was a lovely touch. As we arrived late we ate and had a few drinks in the sports bar - food, drinks and service were all great! Breakfast every day of stay was phenomenal- a great array of choice from buffet, show cooking plus al a carte. I had pancakes and toastier made to order both very delicious. On the evening we at at El Gaucho and I picked the Ribeye - the steak was cooked to perfection and every single appetiser I tried was to a really high standard and very delicious. My room was lovely, very spacious and spotlessly clean! The pool areas were great with lots of activities happening but no hassle to take part if you didn’t want to. I would certainly recommend to come stay at the TRS Cap Cana especially if you want high standard of luxury along with a lot of relaxation. Thanks for a brilliant stay.

    Wonderfully attentive staff

    Reviewed by GMars37() on Dec 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The first thing that really hits you upon entry to this hotel is how beautiful it is, but within moments you learn that everything else is pretty much entirely in keeping with those first impressions. The food was one of my particular highlights, but above all else, it's the staff who really shine. Not only can they not do enough to make your stay as comfortable as possible, but you really feel like they all just love what they do. You'll be greeted by everyone you see with a genuine smile and more often than not they'll be singing and/or dancing as well and it really is infectious... I dare you not to enjoy yourself! Honourable mention in particular to Maniel who made our stay extra special by making sure we had everything we needed, no matter how small.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5