Iberostar Tucan

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 8834 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    This Hotel is Not Open

    Reviewed by Lustigwolf(Denver, Colorado) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I stayed five nights at Iberostar Quetzal. I actually booked my reservation at Iberostar Tucan via the Iberostar website. When I arrived, I was surprised to find I was staying at the Iberostar Quetzal. I had purposely booked the Tucan because it had better reviews, and I paid a higher price to do so. My conformation even says the Tucan. The Quetzal room was a big disappointment.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-1

    Awesome Trip!

    Reviewed by jakeg906() on Oct 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great week here! The entertainment team was amazing! The bars and food were great. The team here took great care of us. We really enjoyed Alex and Aldo. The beach was incredible with clear blue water!

    Beautiful!

    Reviewed by Sunsetseeker1975(Kitchener, Canada) on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great property. We were there last summer. It is a great place to stay! Awesome for adult and kids as well. Food fantastic! Rooms kept very clean! Great entertainiment. We would go back for sure!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    I love this Resort

    Reviewed by Anastasiavivamexico(Roseville, Michigan) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone should go visit this resort its the best resort and the company is amazing. The reson why i recomend this resort it has everything that kids want to do. Kids can hangout with other kids and create a memoroies and parents to relax and go to the spa. The families can enjoy a stress free day from the kids and enjoy dinner and lunch even breakfest asa family and also thee shows is amazing

    A beautiful place with friendly staff

    Reviewed by Lucien224(Gatineau) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This resort has beautiful grounds. You feel like you are in the jungle. There are animals all over the place. I enjoyed taking pictures of the animals. The staff is friendly and dedicated. The night time shows were good. The food was good with a lot of variety. There were lots of good fruit. You can tell they are putting a lot of effort to offer good food. The food is good but not the greatest. The biggest problem with the buffets is that the food is not always warm enough. My friend had a steak at one of the restaurants and it was not tender. I tasted her steak and it was not the highest quality meat. I find some of the restaurants never opened. I liked the food on the beech. The best food I ate was BBQs on the beech. I find the beech overcrowded and often there was no room to get some shade. You have to go very early in the day to get a shady place on the beech. I enjoyed the salsa band on the beech. The room was comfortable and clean. I did not like the mildew smell in the room. I wish there were more activities in the daytime when you have enough of the beech. We did not go to the activities outside the resort because it was way too expensive. For example, it would have cost for both of us $320 (can.) to visit xcaret for a few hours. My friend came to this place a few years ago and said it is not as good as before because of all the cutbacks they made (maybe to save money). As for myself, I enjoyed this place. I may come back if they don’t raise the prices too much.