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  5. Paradisus Playa del Carmen

Paradisus Playa del Carmen

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • All-inclusive
  • Family of 5
Hotel reviews summary
		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 11565 reviews

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Added value

For all new bookings travelling January 4 to December 22, 2021, guests will receive up to 1,500 USD in Resort Credits to be used on property for goods, services and excursions. 

Stay 4-6 nights to receive 550 USD Resort Credit. Stay 7 nights or more to receive 1500 USD Resort Credit. Resort Credit can be used towards room upgrades, YHI Spa services, the market store, wine selection, romantic and special dinner events, golf clinics, select tours, spa retail and boutique items.

Inclusions subject to change. Restrictions apply.

Inclusions

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.35 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Qunitana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

Select a room type:

Paradisus Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool or Jungle View
  • Maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
Image showcasing Paradisus Junior Suite

Paradisus Junior suite

1 Bedroom Suite includes:

Room includes:

  • 2 double beds and 1 sofa bed
  • 642 square feet
  • Maximum 3 adults
  • Maximum 2 children
  • No more than 5 guests in the room
  • Balcony
  • Jetted tub
  • Kitchenette
  • Private terrace with whirlpool
Showing slide 1 of 2 in image gallery showcasing 1 Bedroom Suite

1 Bedroom Suite

Showing slide 2 of 2 in image gallery showcasing 1 Bedroom Suite

1 Bedroom Suite living room

1 Bedroom Master Suite includes:

Room includes:

  • 1 king bed and 1 sofa bed
  • 893 square feet
  • Maximum 3 adults
  • Maximum 2 children
  • No more than 5 guests in the room
  • Balcony
  • Jetted tub
  • Kitchenette
  • Private terrace with whirlpool
Showing slide 1 of 2 in image gallery showcasing 1 Bedroom Master Suite

1 Bedroom Master Suite

Showing slide 2 of 2 in image gallery showcasing 1 Bedroom Master Suite

1 Bedroom Master Suite bathroom

The Reserve Paradisus Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • Maximum 3 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
Showing slide 1 of 3 in image gallery, The Reserve Paradisus Junior Suite

The Reserve Paradisus Junior Suite

Showing slide 2 of 3 in image gallery, The Reserve Paradisus Junior Suite

The Reserve Paradisus Junior Suite

Showing slide 3 of 3 in image gallery, The Reserve Paradisus Junior Suite

The Reserve Paradisus Junior Suite

Additional details:

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

The Reserve 1 Bedroom Suite includes:

Room includes:

  • 2 double beds and 1 sofa bed
  • 650 square feet
  • Maximum 3 adults
  • Maximum 4 children
  • No more than 5 guests in the room
  • Balcony
  • Jetted tub
  • Kitchenette
  • Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
The Reserve 1 Bedroom Suite

The Reserve 1 Bedroom Suite

Additional details:

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

The Reserve 1 Bedroom Suite Swim Up includes:

Room includes:

  • 2 double beds and 1 sofa bed
  • 650 square feet
  • Maximum 3 adults
  • Maximum 4 children
  • No more than 5 guests in the room
  • Kitchenette
  • Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
Showing slide 1 of 2 in image gallery, The Reserve 1 Bedroom Suite Swim Up

The Reserve 1 Bedroom Suite Swim Up

Showing slide 2 of 2 in image gallery, The Reserve 1 Bedroom Suite Swim Up

The Reserve 1 Bedroom Suite Swim Up

Additional details:

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool

Kids' Club

 

Age range: 5 to 12

Baby club

 

Age range: 1 to 4

Type Amenities

Red Lounge

  • Bar
  • Lobby bar

M Bar Martini & Wine

  • Bar
  • Wine/martini bar

Toji Sake Bar

  • Bar
  • Wine/martini bar

Blue Agave

  • Bar
  • Restaurant bar

South Avenue Bar

  • Bar

North Avenue Bar

  • Bar
  • Open air

Swim-up Bar

  • Bar
  • Swim-up bar

Gabi Club Bar

  • Bar

The Winery ($)

  • Bar
  • Wine/martini bar

Don Julio Corner ($)

  • Bar

Illy Cafe

  • Bar

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional information

Fuego

  • À la carte
  • International
  • Dinner
  • Adults only

Sal Steak Cave

  • À la carte
  • Grill/steak house
  • Dinner
  • ($)
  • Adults only

Bana

  • À la carte
  • Asian
  • Dinner
  • Adults only

Hadar

  • Buffet
  • International
  • Breakfast
  • Adults only

The Grill

  • À la carte
  • Grill/steak house
  • Paradisus Natural salads
  • Dinner
  • Lunch
  • Adults only

Sunset and Sunrise Grill and Bar

  • Snack bar
  • American
  • Snacks

Gabi Club

  • À la carte
  • International
  • Lunch

Vento

  • À la carte
  • Italian
  • Dinner

Naos

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Mole

  • À la carte
  • Mexican
  • Dinner

Naos

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

The Market

  • À la carte
  • American BBQ
  • Dinner
  • Lunch
  • Snacks
  • Suites: 910
  • Fitness centre: On site
  • Salon: On site ($)
  • Spa: On site ($)

5a Ave Esq Calle 88 Norte

Riviera Maya, Mexico 77719

1-800-901-7100

54 km from CUN

    • All-inclusive: Included
      • All meals plus snacks
      • Dinner can be à la carte (reservations required, dress code in effect)
      • Unlimited domestic and premium drinks

    Pools

    • Kids' pools: 2
    • Outdoor pools: 4
    • Waterpark: Included

    Water sports

    • Dive shop: On site ($)
    • Motorized watersports: On site ($)
    • Non-motorized watersports: On site ($)
    • Scuba diving: On site ($)
    • Snorkeling: On site

    Other activities

    • Beach activities: On site
    • Daily activities: On site
    • Games room: On site
    • Nightly entertainment: On site
    • Kayaking
    • Dry cleaning ($)
    • Laundry services ($)
    • Meeting facilities ($)
    • Shopping onsite ($)
    • Tour desk ($)
    • Wedding facilities ($)