Sandals Regency La Toc Golf Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8698 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Team work

    Reviewed by Mwitt4050() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just finished eating our second meal at Soy during our stay and the food is fantastic however what is really obvious is how this team “gels”. As a foodie that pays way to much attention to how a restaurant functions Soy is in my top ten of all times. Michael has an great team and it shows. The entire team hit it out for f the park but the ladies were the icing on the cake. These ladies ((Ginna, Theresa and Anica) made us feel like we had ten people waiting on us not three. The way they work together is truly impressive to watch and so appreciated, if you are thinking about a vacation to Sandals La Toc you have to stop by and see “ The Perfect Team” @ Soy!!! Matt and Stephanie

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Sandals La Toc????

    Reviewed by _LMN_92019(Yonkers, New York) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Aside from 2 days of rain and no fish on our deep sea fishing trip - both that Sandals had no control over - it was a great vacation. Butler service is highly recommended also - Skyler is not only a fantastic person in general she is on point with making sure you are well taken care of while on vacation!!

    Mixed Feelings - not as luxurious as I was expecting

    Reviewed by EcoBean(Kent, United Kingdom) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    From the descriptions online I was expecting a seriously luxurious experience, but this hotel isn't as high quality as I was expecting. We had two rooms for this family stay but despite asking for two rooms next to each other, or opposite, we ended up with rooms on different floors. The rooms are reasonably well decorated but the carpets are stained and grubby looking. The staff go out of their way to be hospitable and friendly but sometimes felt very over the top and exaggerated to the point where they were falling over themselves due to so many of them around. In one of the restaurants were had 3 waiters introducing themselves as our servers and wanting to take our order - crazy! The housekeeping staff however are not very considerate in the mornings when cleaning the rooms. They can start at 7am in the morning and are shouting and laughing with each other in the corridors outside our room whilst we were still asleep. We had to approach them to be quiet on a number of occasions. The biggest plus is the lovely pool area but the constant music on loop was frustrating and unwelcome. If you sit on the edge of the poolside by the beach there is constant hounding and harassing from the beach vendors/hawkers trying to promote themselves as official tour guides and selling tours. They are very loud and persistent and should be prevented from troubling guests on pool side. The restaurants and food are all excellent, except desserts. The puddings are all similar mix of different coloured/flavoured jello/blancmange type cream (is there no fresh cream on St. Lucia?). Given the excellent quality of the starters, mains and buffet selection this was a bit of a mystery. We didn't try the spa - it was ridiculously expensive. The airport transfers are not the best quality mini buses with varying levels of air condition, but the drivers were courteous and careful on the road (given that its a winding road with sharp hairpin bends for an hours drive from the airport, this was just as well). The water sports are excellent with qualified diving instructors (although we had to raise a complaint against one of them who was extremely rude and arrogant to my husband and son), and all included is scuba diving, kayaking, dinghy's etc. Good value in that sense.

    Individual ratings:

    Location

    Location-5

    Service

    Service-3

    Value

    Value-3

    Nice resort

    Reviewed by nursenan2014(New York City, New York) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The people are very nice, courteous and willing to help. My only complaint was the transportation from the airport to the resort. The mini van was old and felt as if it would fall apart. There was hardly any air conditioning. It was a rough ride.

    Amazing Resort

    Reviewed by CathyBoston1() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandals La Toc St Lucia is beautiful and with great food, drink and service makes for a fabulous stay. A big thank you to Ficus and Shanna who are amazing Butlers and look after us so well . Thank you Mr G and your team for another great stay .