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Change or cancellation

If you cancel your flight, and your ticket is eligible for a refund, the fare bundle purchased will determine whether you receive a Travel Bank credit or refund in the form of original payment; any portion paid with WestJet dollars will be returned to your account and the original expiration date (if applicable) will apply.

Protect your vacation with the Travel Protection Plan. To request cancellation of a WestJet Vacations package, please contact us directly.

If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.

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