Call wait times are high
To keep lines clear for those with upcoming travel, please only call if your flight is within 72 hours.
1 Overweight and oversized baggage fees may still apply.
2 Difference in fare may apply. For Business and Premium fares, a cancellation fee will be charged and the remaining balance will be returned to Travel Bank. Basic fares are not eligible for changes, cancellations or refunds.
3 At available airports.
4 On flights over 60 minutes. Menu selections vary depending on aircraft, flight length, time of day and availability. Inflight food and beverages in Economy cabin are included on International Boeing 787 Dreamliner flights.
5 Seats only available in Business on the Boeing 787 Dreamliner.
6 Seats on flights operated by WestJet Encore and WestJet Link, operated by Pacific Coastal Airlines, do not have extra legroom or space. 2x2 Premium seats available on select 737 aircraft and will be retrofitted across our 737 fleet in 2019 and 2020. Not available on our 787 Dreamliner, Boeing 767, or flights operated by WestJet Encore or WestJet Link.
7 Basic fares will be assigned a seat at check-in and can choose to change that seat for a fee. Standard selection is included for Econoflex.
8 Basic fares are not eligible for WestJet Rewards earn or qualifying spend. Platinum and Gold members will not be eligible for same-day flight changes, complimentary upgrades or seat changes.
9 Difference in fare may apply. Changes and cancellations for air-only reservations will be accepted up until two hours prior to departure.