Place an offer to upgrade

Introducing a new way to upgrade your seat. With an accepted offer, you'll enjoy the added benefits of our Premium or Business cabin.

Due to COVID-19, WestJet is relaxing its non-refundable upgrade policy if your upgrade offer:

  • was accepted for travel between March 1, 2020 and June 30, 2020, and
  • you did not receive an upgrade because you cancelled your flight or changed to a future travel date
 

Please fill out this form to request your upgrade refund. If your request for a refund is accepted, the refund will go back to your original form of payment.

Note: In the case of a no-show, all funds including taxes and fees are forfeited and you would not be eligible for a refund.

Limited food and beverage, for a limited time

For a limited time, we are reducing touch points by adjusting our service on flights:

  • under 90 minutes – food and beverages will not be served
  • over 90 minutes – you’ll find a snack and water at your seat when you board

Thank you for your patience and understanding.

What to know if you’re flying on a repatriation flight

Couple being served beverages in the premium cabin

Premium cabin

Always included in an upgrade to Premium:

  • Priority check-in and boarding1
  • More seat comfort with extra leg and elbow room2
  • Refresh with a bottle of water upon boarding
  • Restaurant-style dining on most flights over one hour3
  • Exclusive snacks and beverages3

Woman enjoying her elevated meal service in the business cabin

Business cabin

Always included in an upgrade to Business:

  • 2 checked bags4
  • Priority check-in, security, boarding and baggage1
  • Lounge access before upgraded flight at available airports  
  • Refresh with a bottle of water upon boarding
  • Contemporary Canadian inspired restaurant-style dining3
  • Exceptional comfort in spacious pods with fully extendable privacy screens

Here’s how it works:

1

Enter your reservation code and last name and click "Place an offer" to see if you are eligible.

2

Choose the flight segment for your offer and move the slider to the amount you are willing to pay, including taxes and fees.

3

Enter your contact and payment details in the fields provided. Your credit card will only be charged if your offer is accepted.

4

Review and submit your details. Modify or cancel your offer if it has not been accepted up until 75 hours before your flight.

Approximately 72 hours before your flight, we will send you an email to inform you whether your offer has been accepted.

Place your offer

Place an offer to upgrade to Premium or Business seats on available flights.2

Consideration of the offer may include higher offers for the same cabin, original fare, WestJet Rewards tier status, number of available seats and number of guests in your booking.

Accepted upgrade offers are non-refundable, non-transferable and are only valid on the flight date shown.

Find more upgrade offer FAQs.

Review our upgrade offer terms and conditions.