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International passenger rules and fares

Containing Rules, Fares & Charges on behalf of WestJet applicable to the transportation of passengers and baggage between points in United States/Canada and points in Area 1/2/3 and between points in the US and points in Canada.

For list of participating carriers, see IPGT-1, DOT:581, CTA:373. This tariff is governed, except as otherwise provided herein, by Maximum Permitted Mileage Tariff No. MPM-1, DOT:424, CTA:239; Aircraft Type Seating Configuration Tariff No. TS-2, DOT:220, CTA:111; and International Passenger Governing Tariff No. IPGT-1, DOT:581, CTA:373 issued by Airline Tariff Publishing Company, Agent, supplements thereto and reissues thereof.

In this tariff, the following words shall have meanings set out below:

Air crew means the flight crew and one (1) or more persons who, under the authority of the carrier, perform in-flight duties in the passenger cabin of and aircraft of the carrier;

Air service includes a live flight and a ferry flight;

Air transportation contract means with respect to international service, a contract entered into between the passenger and the carrier for the provision of air service to the passenger and its goods in the form of a reservation and confirming itinerary issued by the carrier or an agent of the carrier authorized for that purpose, in respect of cargo, a contract entered into between the carrier and any person for the carriage of cargo on an international service flight;

Air transportation regulations means the regulations respecting air transportation, SOR/88-58 as amended from time to time, and any substitute regulations prescribed in relation to the subject-matter therein;

Air waybill means a non-negotiable air-bill of the required number of copies, covering the cargo transported by the carrier subject to this tariff;

All-in pricing means displays flights prices inclusive of all applicable taxes, fees and charges;

Ambulatory means a person who is able to move about within an aircraft unassisted;

Applicable adult fare means the fare which would be applicable to an adult for the transportation to be used except those special fares which would be applicable due to adult's status (such as senior citizens fare, etc.);

Applicable full fare means the full adult fare for the class of service designated in the carrier's official general schedule for the aircraft, or compartment of the aircraft used by the passenger;

Assistant/attendant is a person who travels with a person with a disability, is 18 years of age or over, and is fully capable of providing a service related to the disability that is not usually provided by the carrier's staff;

Baggage, means luggage or such articles, effects and other personal property of the passenger as are necessary or appropriate for wear, use, comfort or convenience in connection with the passenger trip;

Baggage check means those portions of the ticket which provide for the carriage of passenger(s) checked baggage and which are issued by carrier as a receipt for the passenger(s) checked baggage;

Baggage tag means a document issued by carrier solely for identification of checked baggage, one (1) portion of which is attached by carrier to a particular article of checked baggage and the other portion of which is given to the passenger;

Cabin means the following: compartment of the aircraft in which the passenger is entitled to be transported pursuant to the general schedule of the carrier.

  1. Economy: For guests who purchase a Basic, Econo or Econoflex fare. Economy seats have food and beverage options for purchase.
  2. Premium: For guests who purchase a Premium or Premiumflex fare or an upgrade (or complimentary upgrade). Premium seats include food and beverage options.
  3. Business: For guest who purchase a Business or Businessflex fare or an upgrade (or complimentary upgrade). Business seats are lie flat and include meal services and beverage.


Canada
means the ten provinces of Canada, the Yukon territory, the districts and islands comprising the Northwest Territories of Canada and Nunavut;

Canada transportation act or CTA means the Canada transportation act, 1996 as amended from time to time;

Cargo means goods which are accepted for transport by the carrier from a person who is not a passenger of the carrier, or who is a passenger, but who has executed an agreement with the carrier for treatment of the goods as "cargo", and has paid the rates as agreed upon by the carrier and the person who has executed the agreement;

Cargo service means the carriage of cargo by the carrier in accordance with the terms and provisions of this tariff on a trans-border service or an international service flight;

Carrier means WestJet, a body corporate licensed to provide domestic air services, international air services and non-scheduled international air services under the CTA, and having its head office at 22 Aerial Place NE, Calgary, Alberta, Canada. T2E 3J1;

Circle trip means any trip, the ultimate destination of which is the point of origin, but which includes, at least, a stop at one other point, and which is not made via the same routing in both directions;

Class of service means the compartment of the aircraft in which the passenger is entitled to be transported pursuant to the general schedule of the carrier;

Code-share refers to a marketing arrangement in which two or more airlines i.e. marketing carrier(s) sell seats using their own airline code on a flight that one of them operates (i.e.) the operating carrier);

Controllable schedule irregularity means a flight delay, cancellation or diversion that is considered to be within the carrier's control. some examples include mechanical issues, the carriers's IT system failures and delays or cancellations due to operational requirements;

Department of transportation means U.S. Department of Transportation;

Destination means the point of which the passenger(s) to be transported on a flight is bound;

Early show means a full revenue passenger who request to travel on an earlier flight scheduled for departure on the same day of travel with the same origin and destination. emotional support animal is a dog which is used to provide support for an emotional disability and is required as an accommodation for air travel or for activities at the passenger's destination;

Event of force majeure means any unforeseeable circumstances beyond the carrier's control, the consequences of which could not have been avoided even if all due care had been exercised including, but without limitation, meteorological and geological conditions, acts of god, strikes, riots, civil commotions, embargoes, wars, hostilities, disturbances, unsettled international conditions, shortage of fuel or facilities, or labour disputes, either actual, threatened or reported;

Fare means the rate charged to a passenger in respect of a particular class of domestic/international & transborder service offered by the carrier, from time to time;

Fare class means the fare established for a specific class of service;

Fare type refers to one of the seven tiered packages that set forth the applicable options that the passenger is entitled to and the associated fees respectively;

Fee, charge or surcharge means an amount of money collected by the carrier from the passenger, distinct from the fare, and either in respect of transportation services or services ancillary to transportation services. fees and surcharges may be collected by the carrier on its' own behalf or pursuant to an obligation imposed or authorization received from a third party;

Fare component means the fare charged between two consecutive fare break points;

Ferry flight means the movement of an aircraft without passengers or goods to position the aircraft to perform a flight or upon completion of a flight to position the aircraft to a point required by the carrier;

Goods means anything that can be transported by air, including animals, other than in plane-load and baggage;

Group means 10 or more passengers travelling together on the same flight from a common point of origin to a common destination;

Guardian means an adult over the age of 18 who is responsible for the care and safety of the child(ren) they are transporting;

Hidden city/point beyond ticketing means the purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination;

Infant means children under the age of two (2) years at the commencement of travel and carried free of charge by an adult over the age of 16 or their parent and sharing the same seat as the infant. Proof of age must be provided and is restricted to one infant per adult passenger;

International service means scheduled or non-scheduled air services (excluding charters) for the transportation of passengers and goods between, from and to points within Canada on the one hand and points outside of Canada on the other hand;

Interline related definitions can be found in rule 115;

Itinerary means, a schedule setting forth the name of the relevant passenger(s), the flight, flight number, class of flight, flight times, as well as the origin and destination of the flight issued to a passenger on payment of the appropriate rates and charges in respect of that flight;

Live flight means the movement of an aircraft with passengers or goods from the point of take-off at the origin to a point or points of landing thereafter, inclusive of the point of landing at the destination (immediate technical or fuel landings excepted);

Montreal convention means the convention for the unification of certain rules for international carriage by air, signed at Montreal, May 28, 1999;

Non-ambulatory means a person who is not able to move about within an aircraft unassisted;

Non self-reliant means a person who is not self-reliant as defined below;

No show means that a passenger has missed their flight and either contacted the carrier more than two (2) hours after the departure of their scheduled flight, or failed to contact the carrier at all. No show segments are non-creditable and non-refundable including all taxes and fees;

Operating carrier means the carrier that operates the actual flight;

Origin means the point from which a flight commences with the passengers to be transported;

Outward destination or destination means that stopover point on the passenger's itinerary which is furthest from the passenger's point of origin;

Participating carrier(s) include both the selecting carrier and the downline carriers who have been identified as providing interline transportation to the passenger by virtue of the passenger's ticket;

Passenger means any person, except members of the crew, carried or to be carried in an aircraft with the consent of the carrier pursuant to an agreement. A valid contract of carriage;

Passenger liability means the legal liability of the carrier to any passenger or other person in respect of a passenger, arising from the carrier's operation, ownership or possession of an aircraft, for;

  1. Injury to or death of persons who are passengers;
  2. Losses suffered or sustained by a passenger or other person as a result of the carrier's inability to perform, in whole or in part, the air service contracted for;
  3. Damage to or loss of goods in the carrier's charge; or
  4. Losses due to any delay in delivery of any goods in the carrier's charge.


Person
means an individual, firm, corporation, association, partnership, or other legal entity, as the context requires or otherwise permits;

Person with a disability includes any person who, by virtue of a locomotor, sensory, intellectual, or other impairment, or a mental health condition, requires services or assistance beyond those normally offered by the carrier to meet their disability- related needs;

Prepaid ticket advice means the notification between offices of a carrier or between carriers that a person in one location has purchased and requested issuance of prepaid transportation as described in the authority to another person in another location;

Reroute means to issue a new ticket covering transportation to the same destination as, but via a different routing than that designated on the ticket, or portion thereof, then held by the passenger, or to honour the ticket, or portion thereof, then held by the passenger for transportation to the same destination as, but via a different routing than, that designated thereon;

Reservation is a record, either in paper form or in electronic form, of the accommodation held by a passenger on a given flight. The reservation would specify the date and times of travel, flight number and the class of service to be provided the passenger;

Round trip means any trip, the ultimate destination of which is the point of origin, and which is made via the same routing in both directions;

Routing means the carrier(s) and/or the cities and/or class of service and/or type of aircraft via which transportation is provided between two points, as specified in this tariff. same-day travel means flights booked within 24 hours of the scheduled time of departure;

Schedule irregularities means the following:

  1. Delays in the scheduled departure or arrival of the carrier's flight resulting in the passenger missing his/her onward connecting flight(s) or any other delay or interruption in the scheduled operation of the carrier's flight, or;
  2. Cancellation of flight, or omission of a scheduled stop, or
  3. Substitution of aircraft or of a different class of service, or;
  4. Schedule changes which require rerouting of a passenger at departure time of his or her original flight.


Selected carrier
means the carrier whose baggage rules apply to the entire interline itinerary;

Selecting carrier means the carrier identified on the first flight segment of the passenger's ticket at the beginning of an interline itinerary issued on a single ticket whose origin or ultimate destination is in Canada;

SDR means special drawing rights issued by the international monetary fund;

Self-reliant means that a person does not require services related to a disability beyond that normally provided by the carrier, or beyond that which applicable rules or regulations require the carrier to provide;

Service animal means a dog that is required by a person with a disability for assistance and is certified in writing, as having been trained by a professional service animal institution to assist a person with a disability and which is properly harnessed in accordance with standards established by a profession service animal institution;

Single ticket means a document that permits travel from origin to destination. it may include interline/code-share segment. It may also include end-to-end combinations (i.e. stand-alone fares that can be bought separately but combined together to form one price);

Stopover means a deliberate interruption of a journey by the passenger, agreed to in advance by the carrier, at a point between the place of departure and the place of destination;

Tariff means a tariff of terms and conditions of carriage applicable to the provision of international and ancillary services thereto;

Tax means an amount of money collect by the carrier from the passenger pursuant to an obligation imposed by governmental authority;

Ticket means the electronic confirmation generated by the carrier's central reservations system, or confirmation number, baggage check and accompanying notices that incorporate this contract of carriage;

Traffic means any passengers, goods or mail that are transported by air;

Uncontrollable schedule irregularity means a flight delay, cancellation or diversion that is considered to be not within the carrier's control including but not limited to situations of force majeure;

Warsaw convention means the convention for the unification of certain rules relating to international carriage by air, signed at Warsaw, November 12, 1929, as amended, but not including the Montreal convention as defined above;

All rates and charges published in this tariff are published in the lawful currency of Canada in Canada, unless otherwise specified. Where payment is made in any currency other than Canadian, such payment shall be the equivalent of the Canadian currency amounts published in this tariff on the Basis of local banker's rates of exchange (for the purchase of such foreign currency), as calculated on the date of signing the air transportation contract.

Baggage fees are charged in CAD or USD by direction depending on point of departure. Guests departing from Canada or Europe will pay baggage fees in CAD and guests, departing the United States, Latin America and the Caribbean will pay baggage fees in USD.

At all bases, the carrier accepts fee payment in us dollars and Canadian dollars. The carrier may also accept fee payment in Mexico in Mexican pesos. Depending on the currency conversion on a particular day, the conversion rates can vary.

For the purposes of computing all rates and charges under the tariff, the mileage to be used, including both live flight and ferry flight mileage, will be the shortest Mileage covering the actual airport to airport great circle distance of the applicable flight, using the following sources in the order set out below or in combination:

  • Air distance manual published jointly by the international air transport association and international aeradio limited;
  • IATA mileage manual published by the International Air Transport Association;
  • and/or combination thereof of (a) and (b) above;
  • Sabre flight planning system;

(A) Application

This tariff shall apply to the traffic and transportation of passengers and goods using aircraft operated by the carrier in respect of:

  1. An international and transborder service
  2. A cargo service
  3. This tariff contains the conditions of carriage and practices upon which the carrier transports and agrees to transport and are expressly agreed to by the passenger to the same extent as if such rules were included as conditions in the contract of carriage. Transportation is subject to the rules, fares and charges in effect on the date on which such transportation commences at the point of origin designated on the tickets.
  4. References to pages, rules, items and notes are continuous and include revisions, supplements thereto and reissues thereof.
  5. The carrier will be responsible for the furnishing of transportation only over its own lines. When any carrier undertakes to issue a ticket, check baggage, or make any other arrangements for transportation over the lines of any other carrier (whether or not such transportation is part of a through service), such carrier will act only as agent for such other carrier and will assume no responsibility for the acts or omissions of such other carrier.
  6. No agent, employee or representative of the carrier has authority to alter, modify or waive any provisions of the contract of carriage or of this tariff unless authorized in writing by an officer of the carrier.
  7. International fares and fare rules filed with ATPCO under tariff NTA(a) no. 518 and C.A.B. no. 874 are governed by this tariff.

(B) Air transportation contract requirement

No international service or cargo service shall be furnished by the carrier under the terms of this tariff unless an appropriate written air transportation contract, in the form prescribed by the carrier, is executed by the passenger and the carrier in respect of an international service and the carrier and any person in respect of a cargo service.

(C) Incorporation of tariff into air transportation contract

The contents of this tariff shall form part of any air transportation contract between the carrier and a passenger (including with respect to the passenger's goods), between the carrier and any other person in respect of cargo services, and if there is a conflict between this tariff and that contract, this tariff shall prevail.

(D) Conditions of application

Unless otherwise specified herein, all international services and cargo services provided by the carrier under this tariff shall be subject to the rules, rates and charges published or referred to in this tariff in effect, from time to time, by virtue of the effective date on each page, on the date of signing of an air transportation contract.

(E) Application of traveller's rights provisions (see rules 60,75,100 and 110)

In the event of a conflict between traveller's rights provisions and those of any other rule in this tariff, the traveller's rights provisions rule shall prevail, except with respect to force majeure. The traveller's rights provisions do not make the airline responsible for acts of nature or the acts of third parties. The carrier is legally obligated to maintain the highest standards of aviation safety and cannot be encouraged to fly when it is not safe to do so. Similarly, the carrier cannot be help responsible for inclement weather or the actions of third parties such as acts of government or air traffic control, airport authorities, security agencies, law enforcement or customs and immigration officials.

(F) Air passenger protection regulations (appr)

The obligations of the carrier under the air passenger protection regulations (appr) form part of the tariff and supersede any incompatible or inconsistent term and condition of carriage set out in the tariff to the extent of such inconsistency or incompatibility, but do not relieve the carrier from applying terms and conditions of carriage that are more favorable to the passenger than the obligations set out in the appr.

(A) Payment terms

All fares are due and payable by a passenger on or by twelve o'clock midnight (mountain time) on the date on which the reservation is made. Currency for reservations will be determined based on the point of sale for reservations made through the carrier's reservation centre and travel agencies using an external reservation system (for example sabre or Apollo), and based on the departure city of the first flight for reservations made through the carrier's website. For example, a reservation made for travel from Las Vegas to Calgary would be charged in CAD currency through the carrier's reservation centre or a Canadian travel agent, however if reserved through the carrier's website by travel agent or a passenger, the fare would be charged in US currency. Fees are charged per passenger and per transaction, for booking made prior to march 20th 2019 and per fare component for passenger for booking made on or after March 20th 2019, not per leg (if the passenger(s) were to cancel one leg of the itinerary and then cancel the remaining reservation at a different time, the fee would be charged in both instances). The location that a change is made in (point of sale) dictates the currency that the fees are charged in. As a result, change fees may be charged in a different currency than the initial reservation. If no changes are made by the passenger prior to travel, the carrier guarantees that the fare paid at the time of booking shall be honoured.

(B) Carrier schedule changes and cancellations

Passengers have a right to information on flight times and schedule changes. In the event of a delay, an advanced flight departure or schedule change, the carrier will make reasonable efforts to inform the passengers of delays, proposed advanced flight departures and schedule changes, and, to the extent possible, the reason for them.

(C) When a ticket is cancelled within 24 hours of purchase, and the flight is outside 7 days, a full refund including taxes and fees, without penalty can be obtained. Outside of 24 hours, for a non-refundable ticket, the carrier does not refund any taxes, fees or surcharges collected unless required by law or where such taxes were collected in error.

    1. Cancellations
      1. Cancellations incur a fee in Canadian dollars as outlined in the chart below

         BasicEconoEconoFlex
        Cancel within 24 hours of booking (excluding flights departing within 24 hours1 $0 $0 $0
        Cancel for TVL departing in more than 60 days Non-refundable, no changes are permitted any unused ticket amount is not available for future TVL credit. $50 $0
        Cancel for TVL depating within 60 days and same day FLT changes at check-in Non-refundable, no changes are permitted any unused ticket amount is not available for future TVL credit. $150 $0
        Name Change Non-refundable, no changes are permitted any unused ticket amount is not available for future TVL credit. $100 $100
        Cancellation (Balance - orginal form of payment) Not available and any unused ticket amount is not available for future TVL credit. Not Available Not Available


      2. Passenger initiated flight modifications:

        Note: All fares except group fares may be changed or cancelled by a passenger up to two (2) hours prior to the planned departure of the flight to which such fare relates; provided that, in respect of such change or cancellation, the following shall apply to:
  1. Cancellations
    1. Cancellations incur a fee in Canadian dollars as outlined in the chart below:

       PremiumPremiumFlexBusinessBusinessFlex
      Cancel within 24 hours of booking (excluding flights departing within 24 hours) $0 $0 $0 $0
      Cancel for TVL departing in more than 60 days $50 $0 $100 $0
      Cancel for TVL departing within 60 days and same day FLT changes at check-in $150 $0 $100 $0
      Name change cancellation (Balance original form of payment) $100 not available $0 $100 not available $0


    2. Cancellations incur a fee as outlined in the chart to and from Europe including the UK

       BasicEconoEconoFlex
      Cancel within 24 hours of booking (excluding flights departing within 24 hours) $0 $0 $0
      Cancel for TVL departing in more than 60 days Non-Refundable, no changes are permitted, any unused ticket amount is not available for future TVL credit. Before 07Jan19:
      $50 CAD
      EUR 33
      Pound 28 on/after 07Jan19 $100 CAD
      EUR 68
      Pound 56
      Before 07Jan19:
      $50 CAD
      EUR 33
      Pound 28 on/after 07Jan19 $100 CAD
      EUR 68
      Pound 56
      Cancel for TVL departing within 60 days and same day FLT changes at check-in Non-Refundable, no changes are permitted, any unused ticket amount is not available for future TVL credit. Before 07Jan19:
      $150 CAD
      EUR 99
      Pound 83 on/after 07Jan19 $250 CAD
      EUR 165
      Pound 138
      Before 07Jan19:
      $150 CAD
      EUR 99
      Pound 83 on/after 07Jan19 $250 CAD
      EUR 165
      Pound 138
      Name change Not available Not available Not available
      Cancellations (balance refunded original form of payment) Not available and any unused ticket amount is not available for future TVL credit. Not available Not available


       PremiumPremiumFlexBusinessBusinessFlex
      Cancel within 24 hours of booking (excluding flights departing within 24 hours) $0 $0 $0 $0
      Cancel for TVL departing in more than 60 days $100 CAD
      EUR 68
      Pound 56
      $0 $600 CAD
      EUR 396
      Pound 336
      $0
      Cancel for TVL departing within 60 days and same day FLT changes at check-in Not available and any unused ticket amount is not available for future TVL credit $0 $100 $0
      Name change $100 $0 $100 $0
      Cancellations (balance refunded original form of payment) Not Available $0 Not Available $0


    3. In any case where, in accordance with this rule, a passenger is entitled to a non-refundable credit towards the purchase of a future flight, the said credit shall include all amounts paid by the passenger in association with the fare, including refundable fees (from unused services such as seat selection fees or kennel fees, charges, surcharges or taxes). The non-refundable credit shall be valid for one year from the date of the credit's creation and may be used towards the purchase of a future air-only booking with the carrier. Except for a basic fare, any unused ticket amount is not available for future travel credit.
    4. Notwithstanding the above, the carrier reserves the right to waive, in whole or part, the payment by any passenger of a cancellation fee.
  2. Changes
    1. Where a reservation is changed through the carrier's reservation centre or through the carrier's guest specific website within 24 hours of when the reservation was made, the passenger shall not incur a change fee.
    2. Where a reservation is changed through the carrier's corporate, U.S. consumer/"lite" (i.e. visually impaired) websites within 24 hours of when the reservation was made, the passengers must contact the carrier's reservation centre for the service to be completed without fee during this time period.

(C) A passenger changing a reservation

  1. To a higher fare product or flight shall, in addition to the change fee, pay the difference in fare.
  2. To a lower fare product or flight, the applicable change fee will apply and any remaining difference will be refunded to future flight credit, except for (flexible) which is available to be refunded to original form of payment.
  3. Changes are not allowed under a basic fare.
 BasicEconoEconoFlexPremiumPremiumFlex
Change within 24 hours of booking (excluding FLTS departing within 24 hours) $0 $0 $0 $0 $0

(D) Cancellations incur a fee in CAD amounts as outlined in the chart below: (continued)

 BasicEconoEconoFlexPremiumPremiumFlex
Change for TVL departing in more than 60 days Non-refundable, no changes are permitted, any unused ticket amount is not available for future TVL credit. $50 $0 $0 $0
Change for TVL departing within 60 days and same day FLT changes at check-in Non-Refundable, no changes are permitted, any unused ticket amount is not available for future travel credit. $150 $0 $150 $0
Name change Non-Refundable, no changes are permitted, any unused ticket amount is not available for future travel credit. $100 $100 $100 $0
  1. A passenger changing a reservation for flights to and from Europe including the UK
    1. To a higher fare product or flight shall, in addition to the change fee, pay the difference in fare.
    2. To a lower fare product or flight, the applicable change fee will apply and any remaining difference will be refunded to future flight credit, except for Premiumflex and Businessflex which is available to be refunded to original form of payment.
    3. Changes are not allowed under a basic fare.
       BasicEconoEconoFlex
      Name change 24 hours of booking (excluding FLTS departing within 24 hours Changes are not permitted $0 $0
      Change for travel departing in more than 60 days Non-Refundable, no changes are permitted, any unused ticket amount is not available for future travel credit. $100 CAD
      68 GBP
      56 GBP
      $100 CAD
      68 GBP
      56 GBP
      Change for TVL departing within 60 days and same-day flight changes at check-in Non-Refundable, no changes are permitted, any unused ticket amount is not available for future travel credit. $250 CAD
      165 GBP
      138 GBP
      $250 CAD
      165 GBP
      138 GBP
      Change within 24 hours of booking (excluding FLTS departing within 24 hours) Changes are not permitted Changes are not permitted Changes are not permitted
      Name change Non-refundable, no changes are permitted. Any unused ticket amount is not available for future TVL credit. Before 07Jan19:
      $150 CAD
      99 GBP
      83 GBP
      on/after 07Jan19:
      $250 CAD
      165 GBP
      138 GBP
      Before 07Jan19:
      $150 CAD
      99 GBP
      83 GBP
      on/after 07Jan19:
      $250 CAD
      165 GBP
      138 GBP
      Cancellations (balance refunded to original form of payment) Not available and any unused ticket amount is not available for future travel credit. Not Available Not Available

       PremiumPremiumFlexBusinessBusinessFlex
      Name change 24 hours of booking (excluding FLTS departing within 24 hours $0 $0 $0 $0
      Change for travel departing in more than 60 days $100 CAD
      68 GBP
      56 GBP
      $0 $400 CAD
      264 GBP
      224 GBP
      $0
      Change for TVL departing within 60 days and same-day flight changes at check-in $250 CAD
      165 GBP
      138 GBP
      $0 $400
      264 GBP
      224 GBP
      $0
      Change within 24 hours of booking (excluding FLTS departing within 24 hours) Changes are not permitted $0 $0 $0
      Name change Before 07Jan19:
      $150 CAD
      99 GBP
      83 GBP
      on/after 07Jan19:
      $250 CAD
      165 GBP
      138 GBP
      $0 $0 $0
      Cancellations (balance refunded to original form of payment) Not Available $0 $0 $0

E) In any case where, in accordance with this rule, a passenger is entitled to a non-refundable travel bank credit towards the purchase of a future flight, the said credit shall include all amounts paid by the passenger, in association with the fare, charges or surcharges. the non-refundable credit shall be valid for one year from the date of the credit's creation and may be used towards the purchase of a future air-only booking with the carrier. Taxes are not included in the non-refundable credit. Except for a basic fare, any unused ticket amount including all taxes and fees is not available for future travel credit.

  1. Notwithstanding the above, the carrier reserves the right to waive, in whole or part, the payment by any passenger of a change fee.

(D) Early show

Where the passenger wishes to 'early show', he/she may request to travel confirmed on an earlier flight. passengers can only be listed on an earlier flight to the same destination, on the same calendar day at the airport. The following fees shall apply:

Fare levelFee
Basic Not applicable - No changes are permitted
Econo $150 CAD
Econoflex $100 CAD
Premium $100 CAD
Premiumflex $0
Business $0
Businessflex $0

For flights to and from Europe including the UK, the following fees shall apply:

Fare levelFee
Basic Not applicable - No changes are permitted
Econo $150 CAD
99 GBP
83 GBP
Econoflex $150 CAD
99 GBP
83 GBP
Premium $150 CAD
99 GBP
83 GBP
Premiumflex $0
Business $0
Businessflex $0

(E) Contact centre fee: for basic economy bookings made on or after December 3, 2018, a fee of $15 per bookings will apply. the fee will be waived for any guest who is not able to use an available self serve option to make the booking. the fee is non-refundable.

(F) Group fares

  1. To qualify for a group fare, 10 or more passengers must travel together on a common flight destination.
  2. The carrier requires a $100 CAD/USD deposit per person at the time of booking. this deposit is non-refundable and non-creditable in the event of a full cancellation, however the deposit is not applicable toward final payment and once final payment is received the deposit will be refunded to the original form of payment.
  3. Payment in full is required for all group bookings 30 days prior to departure.
  4. Name changes made within 24 hours prior to departure shall be assessed a change fee of $100 CAD/USD per name changed.
  5. Ten percent of the group may be released (i.e.: cancel) without loss of deposit up to the final payment due date.
  6. Extended hold fee: for bookings made on WestJet.com, on select routes and subject to availability, the option to hold a fare made available for a fee ranging from $5 to $50 for 3 to 10 days. The extended hold fee is non-refundable and will not be applied toward the price of the ticket. Reservations not ticketed before the expiration of the hold duration will be automatically cancelled.
  7. The carrier will complete a full refund of the fare, taxes and fees to the original form of payment if the reservation is cancelled within 24 hours of booking for booking where the departure date is more than seven days in the future.
  8. 20 percent of the group may be released (i.e.: cancel) without loss of deposit up to the final payment due date.
  9. Notwithstanding the above, the carrier reserves the right to refund or provide a credit, in whole or part, for THE DEPOSIT MADE BY OR FOR ANY PASSENGER

(G) GST and HST exemptions

The GST/HST exemption rules for federal and provincial government departments have been agreed upon by the federal and provincial government bodies. The rules currently provide an exemption to the GST/HST for certain "listed entities" in the provinces of Quebec, Manitoba, Saskatchewan, Alberta, northwest territories, and the Yukon. Information on listed entities can be obtained by calling the Canada revenue agency at 1-800-959-8287. The exemption from GST/HST is only valid if the supply is sold to a listed entity for the official business of that entity and the purchase is paid for with "crown funds". Employees of listed entities purchasing travel for official business with their personal credit cards are not exempt. It is the passenger's responsibility to ensure that tax exemptions provided adhere to the exemption rules specific to the tax being exempted at any particular time and to ensure he/she is aware of the applicable rules at the time of granting any exemption.

(H) Hidden city/point beyond ticketing

  1. The carrier specifically prohibits the practices commonly known as hidden city/point beyond ticketing. Accordingly, a passenger shall not purchase one or more tickets or fares in order to obtain a lower fare than could otherwise be applicable. A ticket is invalid if used for travel to a destination other than that specified on the ticket.
  2. Where a ticket is not valid as the result of the passenger's non compliance with any term or condition of sale, with this rule or applicable fare rule, or where one or more tickets have been issued in furtherance of a prohibited practice, the carrier has the right in its sole discretion to:
    1. Cancel any remaining portion of the passenger's itinerary or ticket;
    2. Refuse to board the passenger or check-in the passenger or the passenger's baggage; or
    3. Assess the passenger for the reasonable remaining value of the ticket, which shall be no less than the difference between the fare actually paid and the lowest fare applicable to the passenger's itinerary.

(A) Acceptance of a passenger with a disability

  1. The carrier will accept the determination of a person with a disability as to self-reliance. when a passenger has advised a carrier of his self-reliance, a carrier shall not refuse such passenger transportation on the basis that there is a lack of escort or that the passenger may require additional attention from airline employees.
  2. In the case of code-share, guests are advised that the carriage of persons with a disability rules applicable to their transportation are those of the carrier identified on your ticket and not of the carrier operating the flight.
  3. The carrier will make every effort to accommodate a person with a disability and will not refuse to transport a person solely based on his/her disability.

(B) Acceptance of declaration of self-reliance the carrier will accept a person's declaration of self-reliance, will not refuse to provide transportation to a person with a disability, and will not impose any special conditions on the carriage of a person with a disability, except in the following circumstances:

  1. Carrier may refuse to provide transportation to any person on the basis of safety.
  2. Carrier may refuse to provide transportation to any person if carriage of that person would result in the violation of any applicable law.
  3. Carrier reserves the right to require clearance, as a condition of travel, in accordance with procedures established by carrier, if the transportation of a person involves any unusual risk or hazard to the guest or to other persons (including, in the case of a pregnant guest, unborn children), for the purpose of determining whether the person requires an attendant by reason of the provisions of this rule or for the purpose of determining whether the person qualifies for additional or special seating pursuant to this rule.

(C) Medical clearance

The carrier may, using its reasonable discretion, determine that a person with a disability requires medical clearance where their safety or well-being, in terms of such things as assistance with eating, using the washroom facilities, or that of other guests is in question.

(D) Advance notice

  1. Where a guest requests a service set out in this rule at least 48 hours prior to departure, the carrier will provide the service. Such requests should be made by the guest at the time of reservation, and as far in advance of travel as possible. The carrier will make a reasonable effort to accommodate persons with a disability who fail to make reservations 48 hours in advance.
  2. The guest shall advise the carrier of the nature of his/her disability and the nature of the assistance required. Guests requesting travel under the carrier's one person one fare program or medical seating program must submit their application according to the timeline outlined on the carrier's website.

(E) Seating restrictions and assignments

  1. When a person identifies the nature of his or her disability, the carrier will provide the guest an appropriate seat assignment. Guests with a disability will not be permitted to occupy seats in designated emergency exit rows, bulkhead aisle seat, or otherwise in accordance with applicable safety-related rules and regulations.
  2. Guests with disabilities and their attendants, who will meet the persons' disability related needs, will be seated together.
  3. The number of guests with a disability on a single flight may be limited based on guest safety considerations, aircraft specifications, and airport handling facilities available at departure or arrival airports.
  4. For services provided by WestJet Link, there is a ban on cats carried as pets in the aircraft cabin on which a person with a disability as a result of their allergy to cats is travelling. Thus if, at the time of reservation by a person with a disability as a result of their allergy to cats who requires accommodation, there are no confirmed passengers travelling with cats, any subsequent requests to carry a cat in the cabin would be denied. Conversely, following a reservation by a person travelling with a cat, persons with a disability as a result of their allergy to cats could not be accommodated on that flight. assistance with alternate arrangements will be offered as applicable.

(F) Acceptance of aids

In addition to the regular baggage allowance, the carrier will accept, without charge, as priority checked baggage, mobility aids, including:

  1. Wheelchairs and scooters with non-spillable dry cell batteries, including lead acid, with terminals disconnected and taped.
  2. The guest will arrange for wet cell batteries from wheelchairs and scooters to be packaged in an approved leak proof container. The carrier will be responsible for the disconnection and reconnection of any terminals;
  3. Scooters shall be required to be checked in and the guest shall transfer to a wheelchair provided by the carrier. Adequate time is needed to disconnect/connect and dismantle and reassemble the scooted before and after the flight and the carrier shall make best efforts to perform this task in a timely manner;
  4. Other mobility aids: the carrier will accept walkers, canes, crutches, prostheses, communication devices and other medical devices at no extra charge and in addition to the baggage allowance. Walkers, crutches and canes may be retained by the guest while in flight provide that the device can be stowed in an approved location without exceeding the weight limit for the most appropriate area of the aircraft, and the device does not obstruct access to safety equipment, exits or the aisle.
    1. If a mobility aid is damaged or lost, the carrier will provide a suitable temporary replacement without charge as soon as possible. If a damaged aid can be repaired, the carrier will arrange, at its expense, for the prompt and adequate repair of the aid and return it to the guest as soon as possible.
    2. If a damaged aid cannot be repaired or is lost and cannot be located, the carrier will, at its discretion, replace it with an identical aid satisfactory to the guest, or reimburse the guest for the replacement cost of the aid.
    3. The carrier will ensure that services are provided to persons with a disability when a request for such services is made at least 48 hours prior to departure and will make reasonable efforts to accommodate requests not made within this time limit. Services to be provided upon request will include:
      1. Assisting with registration at the check-in counter;
      2. Assisting in proceeding to the boarding area;
      3. Assisting in boarding and disembarking;
      4. Assisting in stowing and retrieving baggage;
      5. Assisting in moving to and from an aircraft lavatory;
      6. Assisting in proceeding to the general public area or, in some cases, to a representative of another carrier;
      7. Transferring a person between the person's own mobility aid and a mobility aid provided by the carrier;
      8. Transferring a person between a mobility aid and the person's guest seat;
      9. Providing limited assistance with meals and inquiring periodically during a flight about a person's needs; and
      10. Briefing individual guests with a disability and their escorts on emergency procedures and the layout of the cabin.
    4. Acceptance of mobility aids the carrier will permit the guest who uses a manually operated wheelchair to remain in the wheelchair:
      1. Until the person reaches the boarding area;
      2. Where facilities permit, while the person is moving between the terminal and the door of the aircraft; and
      3. Where space and facilities permit, while the person is moving between the terminal and the aircraft.
  5. Where space permits, the carrier will, without charge, permit the person to store a manually operated folding wheelchair and small aids in the guest cabin during the flight, or in the cargo pit of the aircraft where an exemption to allow this has been secured. Mobility aids will be the last items to be stowed in the aircraft hold and the first items to be removed. Guests travelling on WestJet. WestJet Encore Ltd., or WestJet Link will have their wheelchairs stored in the aircraft's cargo hold and made available after the flight.

(G) Manually operated wheelchair access the carrier will permit the person who uses a manually operated wheelchair to remain in the wheelchair:

  1. Until the person reaches the boarding area;
  2. Where facilities permit, while the person is moving between the terminal and the door of the aircraft;
  3. Where space and facilities permit, while the person is moving between the terminal and the guest seat.

(H) Service dog

  1. The carrier will accept for transportation, without charge, a service dog required to assist a guest with a disability provided that the dog is properly harnessed and certified in writing as having been trained by a professional service dog institution. The carrier will assign a seat(s) at no additional fare if requested outside of 48 hours from scheduled departure time, to the guest which provides sufficient space for the guest and the service dog and the carrier will permit the service dog to accompany the guest on board the aircraft and to remain on the floor at the guest's seat. Where there is insufficient floor space in the seat row of the guest's seat, the carrier will permit the service dog to remain on the floor in an area where the guest can still exercise control over the dog.
  2. Other species of assistive animals will be considered on a case by case basis at the carrier's discretion.

(I) Emotional support dogs for travel with an emotional support dog, the passenger is required to fax three forms found on the carrier's website:

  1. Medical/mental health professional form - stating the guest's need to travel with an emotional support dog and signed by their licensed mental health professional (for example, a psychiatrist, psychologist, licensed clinical social worker, general practitioner); and
  2. Veterinary health form - signed by the dog's veterinarian confirming vaccination are up-to-date; and,
  3. Confirmation of dog training - signed by the owner and/or trainer of the dog confirming the animal will behave appropriately in a public setting.
  4. The emotional support dog must remain on the floor at the person's seat unless, with supporting documentation, the dog is required to be lap held to mitigate a disability in which case the dog cannot be larger than an average two year old child.
  5. The dog must remain under the control of the guest and may not occupy a seat on the aircraft.
  6. Service animals will not be carried unless proper permits are obtained for entry into the countries of transit/final destination, and such permits are presented prior to commencement of travel. See also rule 85 acceptance of baggage and cargo.

(J) Services to be provided to persons with disabilities

  1. The carrier will ensure that services are provided to persons with a disability when a request for such services is made at least 48 hours prior to departure, and will make reasonable efforts to accommodate requests not made within this time limit. Services to be provided upon request will include;
    1. Assisting with registration at the check-in counter;
    2. Assisting in proceeding to the boarding area;
    3. Assisting in boarding and deplaning;
    4. Assisting in stowing and retrieving unchecked baggage and retrieving checked baggage;
    5. Assisting in moving to and from an aircraft lavatory;
    6. Assisting in proceeding to the general public area or, in some cases, to a representative of another carrier;
    7. Transferring a person between the person's own mobility aid and a mobility aid provided by the carrier;
    8. Transferring a person between a mobility aid and the person's guest seat;
    9. Inquiring periodically during a flight about a person's needs; and
    10. Briefing individual guests with a disability and their attendant on emergency procedures and the layout of the cabin.
  2. Attendant/assistant
    1. Carrier may require that an attendant accompany a guest with a disability as a condition of providing transportation if the guest is not able to care for all his/her physical needs during the flight and requires special or unusual attention beyond that afforded to the general public.
    2. Carrier may require that an attendant accompany a guest with a disability as a condition of providing transportation if carrier determines that such an attendant is essential for safety in the following circumstances;
      1. When the guest, because of a mental or cognitive disability, is unable to comprehend or respond to safety related instructions;
      2. When the guest has impairments which affect both his/her hearing and vision with such severity that the guest is not able to establish a means of communication with the carrier's personnel sufficient to receive, assimilate and respond to safety related instructions;
      3. When the guest has mobility impairment as severe as to be unable to assist in his/her own evacuation or don an oxygen mask in the case of decompression.
      4. Provision of a safety attendant will be assessed on a case by case basis.
    3. In circumstances where an attendant is required by reason of the provisions of this rule, the carrier will charge the applicable fare for the seat occupied by the attendant.
    4. In circumstances where a guest requires extra seating to accommodate the guest's disability, the carrier will charge applicable fare(s) for additional seating required to accommodate the person's disability.

(K) Boarding and deplaning

Where a person with a disability requests assistance in boarding or seating or in stowing unchecked baggage, the carrier will allow the person, upon request, to board the aircraft in advance of other guests where time permits. The carrier may also require a person, even in the absence of a request to do so, to board the aircraft in advance of other guests in order that it has sufficient time to provide the requested assistance. If requested, the carrier and airport authorities will make arrangements for assisting persons with disabilities with outbound/inbound governmental clearance and with baggage delivery.

(L) Communication and confirmation of information

  1. Announcements to guests concerning stops, delays, schedule changes, connections, onboard services and claiming of baggage will be made in visual, verbal and/or written format to persons with a disability who request such a service.
  2. The carrier will supply a written confirmation of services that it will provide to that person.
  3. Modification to reflect that pre-boarding can occur upon request of the person with a disability as well as a requirement by the carriers.
  4. The carrier will ensure that instructions relating to special handling requests from persons with a disability are passed on to the flight attendants along with other special instructions.

(M) Inquire periodically

When persons in wheelchairs who are not independently mobile are waiting to board an aircraft, the carrier will inquire periodically about their needs upon request, and shall attend to those needs where the services required are usually provided by the carrier.

(A) The carrier will refuse to transport, or will remove any guest at any point for any of the following reasons:

  1. Whenever it is necessary or advisable to:
    1. Comply with any government regulation;
    2. Comply with any governmental request for emergency transportation; or
    3. Address events of force majeure.
  2. When the guest refuses to permit a search of his person or property for explosives or for concealed, prohibited, deadly or dangerous weapon(s) or article(s); or
  3. When the guest refuses a request to produce government-issued identification to demonstrate proof of identity.
    Note: The carrier is obliged to screen each guest by looking at the guest, and in particular the guest's entire face, to determine if they appear to be 18 years of age or older. The carrier is also required to screen each guest who appears to be 18 years of age or older by comparing the guest, and in particular the guest's entire face, against one piece of government-issued photo identification that shows the guest's name, date of birth and gender; or two pieces (without photo) of government-issued identification at least one of which shows the guest's name, date of birth and gender.
  4. Immigration or other similar considerations when the guest is to travel across any international boundary, if:
    1. The travel documents of the guest are not in order; or,
    2. For any reason the guest's embarkation, transit through, or entry into any country from, through, or to which the guest desires transportation would be unlawful or would otherwise not be permitted.
  5. Failure to comply with carrier's rules and regulations
    When the guest fails or refuses to comply with rules and regulations of the carrier as stated in this tariff.
    1. Non-compliance with published cut off times - if a passenger arrives at the specified location less than the published cut off time from departure the passenger may be refused transport. Passengers may check-in using the carrier's web, mobile and kiosk applications from 24 hours before departure up to 60 minutes before departure. Passengers may also check-in with an agent at the airport counter from 3 hours before departure up to 60 minutes before departure.
    2. Cut off time Check-in counter 60 minutes Baggage counter 60 minutes Gate 10 minutes
      Note 1: Check in and baggage drop off must be completed at least 60 minutes prior to departure.
      Note 2: Passengers must allow adequate time to clear through security and customs (when applicable). If a passenger arrives at the gate less than 10 minutes before departure and the aircraft is already boarded, her/she will be refused transport. Passengers must allow time to be cleared through security and customs (when applicable). If a passenger arrives at the gate less than 10 minutes prior to departure and the aircraft is already boarded, he/she will be denied boarding.
  6. Guest condition
    1. When the guest's actions or inactions prove to the carrier that his/her mental, cognitive, or physical condition is such as to render him/her incapable of caring for himself/herself without assistance or medical treatment en route unless:
      1. The guest is accompanied by an attendant who will be responsible for assisting with the guest's needs en-route such as assistance with eating, using the washroom facilities or administering medication which are beyond the range of services that are normally offered by the carrier; and
      2. The guest complies with requirements of rule 25, transportation of a passenger with a disability.
        Exception: (For transportation to/from and within Canada) the carrier will accept the determination of a guest with a disability as to self-reliance as per rule 25, transportation of a passenger with a disability. Note: If the guest is accompanied by an attendant and the guest is refused transport, then the attendant will also be refused transport and the two will be removed from the aircraft together.
    2. When the guest has a contagious disease.
    3. When the guest has an offensive odor.
    4. Medical clearance.
  7. When the carrier determines, in good faith and using its reasonable discretion, that a guest's medical or physical condition involves an unusual hazard or risk to their self or other persons (including, in the case of expectant mothers, unborn children) or property. The carrier can require the guest to provide a medical certificate that then may be assessed by the carrier's own medical officer as a condition of the guest's acceptance for subsequent travel. The carrier may refuse transportation to the person posing such hazard or risk.
    1. An expectant mother with a complication-free pregnancy can travel on the carrier's flights up to the 36th week of her pregnancy or up to four weeks before her expected due date without a medical certificate.
    2. An expectant mother who is in or beyond the 36th week of her pregnancy must present a medical certificate, dated within 72 hours of the scheduled time of departure. The certificate must state that the physician has examined the patient and found her to be physically fit for travel by air and the certificate must state the estimated date of birth.
  8. Failure to provide a suitable escort when the guest requires an escort due to a mental health condition and under care of a psychiatric institution or in the custody of law enforcement personnel or other responsible authority and the necessary arrangements have not been made with the carrier in advanced of the departure of the flight, the guest will be denied boarding. However, the carrier will accept escorted guests under the following conditions when the guest has a mental health condition and is under care of a psychiatric institution or in custody of law enforcement personnel or other responsible authority:
    1. Medical authority furnishes assurance, in writing, that an escorted person with a mental health condition can be transported safely.
    2. Request for carriage is made at least 48 hours before scheduled departure.
    3. The escort must accompany the escorted guests at all times.

(B) Guest's conduct - refusal to transport- prohibited conduct and sanctions

  1. Prohibited conduct
    Without limiting the generality of the preceding provisions, the following constitutes prohibited conduct where it may be necessary, in the reasonable discretion of the carrier, to take action to ensure the physical comfort or safety of the person, other guests (in the future and present) and/or the carrier's employees; the safety of the aircraft; the unhindered performance of the air crew members in their duty onboard the aircraft; or safe and adequate flight operations:
    1. The person, in the reasonable judgment of the carrier, is under the influence of alcohol or drugs (except a patient under medical care).
    2. The person's conduct, or condition is or has been known to be abusive, offensive, threatening, intimidating, violent or otherwise disorderly, and, in the reasonable judgment of the carrier, there is a possibility that the person would cause disruption or serious impairment to the physical comfort or safety of other guests or carrier's employees, interfere with an air crew member in the performance of his/her duties, or otherwise jeopardize safe and adequate flight operations.
    3. The person's conduct involves any hazard or risk to their self or other persons or to property.
    4. The person fails to observe the instructions of the aircraft crew, including instructions to stop any prohibited conduct.
    5. The person is unable or unwilling to sit in his/her assigned seat with the seat belt fastened.
    6. The person smokes or attempts to smoke in the aircraft.
    7. The person uses or continues to use a cellular phone, a laptop computer or another electronic device onboard the aircraft after being advised to stop such use by a member of the air crew.
    8. The person is filming, photographing, or recording images, by any electronic means, of other guests and/or cabin crew or flight crew without the express consent of the person(s) being filmed, photographed or recorded, or continuing to film, photograph, or record the image of other guests and/or cabin/flight crew after being advised to cease such conduct by a member of the cabin/flight crew.
    9. The person is barefoot.
    10. The person is inappropriately dressed.
    11. The person has a prohibited article or concealed or unconcealed weapons(s). however, the carrier will carry law enforcement or armed forces personnel who meet the qualifications and conditions established under government.
    12. The person has resisted or may reasonably be believed to be capable of resisting escorts.
    13. The carrier will refuse transport to a passenger that presents a biohazard risk to carrier employees and/or other passengers due to emesis (vomit), urine, feces, or other bodily fluids.
  2. Carrier response to prohibited conduct where, in the exercise of its reasonable discretion, the carrier decides that the guest has engaged in prohibited conduct described above, the carrier may impose any combination of the following sanctions:
    1. Removal of the guest at any point.
    2. Probation: At any time, the carrier may stipulate that the guest is to follow certain probationary conditions, such as to not engage in prohibited conduct, in order for the carrier to provide transport to the guest. Such probationary conditions may be imposed for any length of time which, in the exercise of the carrier's reasonable discretion, is necessary to ensure the guest continues to avoid prohibited conduct.
    3. Refusal to transport the guest: the length of this refusal to transport may range from a one-time refusal to a longer period determined at the reasonable discretion of the carrier in light of the circumstances. such refusal will be for a period appropriate to the nature of the prohibited conduct and until the carrier is satisfied that the guest no longer constitutes a threat to the safety of other guests, air crew or the aircraft or to the comfort of other guests or air crew; the unhindered performance of the air crew members in their duty onboard the aircraft; or safe and adequate flight operations.
    4. The following conduct will automatically result in a refusal to transport, up to a possible lifetime ban:
      1. The person continues to interfere with the performance of an air crew member's duties despite verbal warnings by the air crew to stop such behavior.
      2. The person injures an air crew member or other guest or subjects an air crew member or other guest to a credible threat of injury.
      3. The person displays conduct that requires an unscheduled landing and/or the use of restraints such as ties and handcuffs.
      4. The person repeats a prohibited conduct after receiving a notice of probation as mentioned in (2) above. These remedies are without prejudice to the carrier's other rights and recourses, namely to seek recovery of any damage resulting from the prohibited conduct or as otherwise provided in the carrier's tariff, including recourses provided in the carrier's frequent flyer program or the filing of criminal or statutory charges.
  3. Costs resulting from prohibited conduct the guest(s) who engage in any of the prohibited conduct described above (including the conduct listed in rule 30(b)(2)(d)(i) to (iv)) shall be liable to the carrier for any and all claims, damages, losses, fines, penalties, liabilities, judgments, costs and expenses of any kind or nature whatsoever (including but not limited to interest, court costs and attorney's fees), which in any way arises out of our result from the prohibited conduct, including but no limited to injury to or death or any person, damage to or destruction of any property, real or personal, and liability or obligations under or with respect to any violation of law or regulation.

(C) Recourse of the guest/limitation of liability

  1. The carrier's liability in case of refusal to carry a guest for a specific flight or removal of a guest en route for any reason specified in the foregoing paragraphs will be limited to the recovery of the refund value of the unused portion of the guest's ticket in accordance with rule 105(b), involuntary cancellations.
  2. A person who is refused carriage for a period of time, up to a lifetime ban, or to whom a probation notice is served may provide to the carrier, in writing, the reasons why he/she believes they no longer pose a threat to the safety or comfort of guests or air crew, or to the safety of the aircraft. Such document may be sent to the address provided in the refusal to carry notice or the notice of probation.
  3. The carrier will respond to the guest within a reasonable period of time providing carrier's assessment as to whether it remains necessary to continue the ban or maintain the probation period.
  4. Except as otherwise provided for in this rule and to the extent permitted by law, the carrier shall not be liable to any passenger or other person for refusing to board or transport that passenger or any person on any aircraft at any point in the flight; nor shall the carrier be liable to any of the passengers or other person for exercising its discretion not to refuse to board or transport or remove any passenger or other person on or from the aircraft.
  5. For services departing the European Union (EU), WS will apply the provisions of EC regulation no. 1107/2006.
  6. For services departing Mexico, WS will apply the provisions of the civil aviation law, passenger rights.
  7. To the extent permitted by law, any dispute or matter arising from connected with or relating to this tariff, or any related matters, must be resolved before the Canadian courts sitting in the City of Calgary in the Province of Alberta and the parties and each of them hereby irrevocably submit and attorn to the original and exclusive jurisdiction of this court in respect of any dispute or matter related to this tariff.

(A) Accompanied children under 5 years of age will be accepted for transportation when accompanied by their parent or a guest who is at least 16 years of age. Children over the age of 5 and under 12 years of age are accepted for transportation when accompanied on the same flight and in the same compartment by a passenger at least 12 years of age.

(B) Unaccompanied
WestJet no longer offers an unaccompanied minor service for international flights.

(C) Infants
An infant under 2 years of age not occupying a seat and accompanied by a passenger at least 16 years of age or their parent will be transported without charge. A birth certificate is required for all infants under the age of two, other documents such as letter of travel consent signed by parent(s) or guardian(s) may also be required. If a lap held infant turns two years old within 30 days of the return flight, carrier will not charge a fare for the return flight. However, the carrier is required to collect and submit applicable taxes, fees and charges.

(D) Guardian fare policy and procedures
Children up to the age of 5 will be accepted for transportation when accompanied by their parent or a guest who is at least 16 years of age. Children between the ages of 5-11 years inclusive will be accepted for transportation when accompanied by a guardian. The carrier has implemented a guardian fare program which allows a guest to travel with a child to a destination and return at a later time to collect the child. The specific terms and conditions applicable to the guardian fare follow.

  1. Children between 2-11 years of age are eligible to travel on WestJet flights under the guardian fare program, provided that infants and children up to the age of 5 must be accompanied by their parent or a guest who is at least 16 years of age. This program is not available for travel on code-share flights.
  2. The guardian(s) must be the child's parent or be at least 16 years age for children under the age of 5, and at least 18 years of age for children over the age of 5.
  3. All reservations are based upon availability.
  4. The guardian (or guardians) must be assigned at the time of booking and will be fully responsible for the transportation of the child(ren).
  5. The fare for children traveling on the guardian fare program is based on the rate available at time of booking.
  6. The guardian will receive a fifty percent reduction off the lowest fare available at the time of their reservation.
  7. The guardian fare is only valid for one person travelling with the child(ren).
  8. The guardian may travel with more than one child.
  9. Two separate people may be designated as guardians at the time of travel - one person travelling on the outbound flight, and a different person traveling on the return flight.
  10. The scheduled departure time for the return flight must be within 24 hours of the original flight (based on the time of the original departure city). If the next available flight is not within this 24 hour time restriction, the guardian fare will not be booked, no exceptions. For example flights to destinations where flights only occur once a week would not be eligible to be booked using the guardian fare program.
  11. Guardian fare bookings are created under a separate reservation code from the child(ren).
  12. Guardian fare bookings can only be made and modified through the carrier's reservation centre.
  13. Once the outbound portion of the flight(s) has been taken, any cancellation of additional flights on the guardian's reservation will result in a full loss of the remaining fare, fees, taxes and surcharges associated. No compensation will be issued in any form.

(A) For travel governed by the Montreal Convention
For the purpose of international carriage governed by the Montreal Convention, the liability rules set out in the Montreal Convention are fully incorporated herein and shall supersede and prevail over any provisions of this tariff which may be inconsistent with those rules.

(B) For travel governed by the Warsaw Convention Carriage hereunder may be subject to the rules and limitations relating to liability established by the Warsaw Convention, or such convention as amended, unless such carriage is not "international carriage" as defined by the Warsaw Convention. With respect to all international transportation, as defined in the said convention, performed by it, the carrier agrees that the limit of liability for each passenger for death or wounding or other bodily injury shall be limited to proven damages not to exceed the sum of 100,000 special drawing rights, exclusive of legal fees and disbursements.

(C) For travel governed by either the Montreal Convention or the Warsaw Convention
Nothing herein shall be deemed to affect the rights and liabilities of the carrier with regard to any person who has willfully caused damage which resulted in death, wounding, or other bodily injury of a passenger. the carrier does not maintain, operate or provide ground transportation between airports, or between airports and city centres. Any such services are performed by independent contractors who are not, and shall not be deemed to be the agents of employees of the carrier. The carrier shall not be liable for the acts or omissions of any such independent contractors.

(A) If the baggage does not arrive on the same flight as the passenger, the carrier will take steps to deliver the baggage to the passenger's residence/hotel as soon as possible. The carrier will take steps to inform the passenger on the status of the baggage and will ensure the passenger has their incidentals covered or an overnight kit as required. Incidental authorization is CAD 100 for the first 48 hours then an additional CAD 150 after 48 hours. This does not limit or reduce the passenger's right to claim damages, if any, under the applicable convention or under the law.

(B) For travel governed by the Montreal Convention the liability rules set out in the Montreal Convention are fully incorporated herein and shall supersede and prevail over any provisions of this tariff which may be inconsistent with those rules.

(C) For travel governed by the Warsaw Convention carrier liability for the loss of, damage to or delay in the delivery of any personal property, including baggage which are carried as checked baggage and goods, is limited to the sum of 250 francs per kilogram, to a maximum of 17 SDRs per kilogram for checked baggage and cargo and 332 SDRs for carry-on baggage, except for mobility aids, unless the passenger at the time of presenting such baggage or goods for transportation, has declared a higher value and paid an additional charge in accordance with this rule. As regards objects of which the passenger takes charge himself/herself, the liability of the carrier is limited to 5,000 Francs per passenger. In the case of loss, damage or delay of part of property carried as checked baggage, the weight to be taken into consideration in determining the amount to which the carrier's liability is limited shall be only the total weight of the property lost, damaged or delayed.

Nevertheless, when the loss, damage or delay of a part of the property affects the value of other property covered by the same baggage check, the total weight of the property covered by the baggage check shall also be taken into consideration in determining the limit of liability. The monetary unit referred to in this rule shall be deemed to refer to the gold franc referred to the carriage by air act, R.S., 1985, C. C-26. and the schedules hereto. For the purpose of settlement of claims and in the event of an action against the carrier, any sum in francs shall be converted into Canadian dollars by:

  1. Converting francs into special drawing rights at the rate of one special drawing right for 15.075 francs; and
  2. Converting special drawing rights into Canadian dollars at the rate established by the International Monetary fund. The rate for converting special drawing rights into Canadian dollars shall be the rate prevailing on the date on which the amount of any damage to be paid by the carrier is ascertained by a court or, in the event a settlement is agreed between carrier and claimant, on the date settlement is agreed.

(D) For travel governed by either the Montreal Convention or the Warsaw Convention
If the passenger or charterer does elect to declare a higher value an additional charge shall be payable and the carrier's liability will not exceed the higher value declared. The additional charge shall be calculated as follows:

  1. The amount of the carrier's basic liability for itineraries governed by the Montreal Convention set out above shall be up to 1,131 SDRs including incidental expenses unless excess valuation has been purchased;
  2. No charge shall be payable on that part of the declared value which does not exceed basic carrier liability;
  3. For that part of the declared value which does exceed basic carrier liability, (excess valuation) a charge shall be payable at the rate of USD/CAD
    $10.00 to a maximum total liability of USD/CAD
    $3,000.00 including basic carrier liability.
  4. The liability limit does not apply if is proved that the damage resulted from an act or omission of the carrier, it's servants or agents, done with intent to cause damage provided that in the case of the agent or servant it is proved that such servant or agent was acting within the scope of its employment. No action will be taken against the carrier in case of loss or delay in the delivery of checked and unchecked baggage unless the passenger complains in writing to the carrier within:
    1. 21 days from the date on which the baggage has been placed at the passenger's disposal (in the case of delay); or,
    2. 21 days from the date on which the baggage should have been placed at the passenger's disposal (in the case of loss).
      In the case of damage to checked baggage, the passenger must complain to the carrier immediately after discovery of damage, and at the latest, within seven days from receipt of the baggage. any claim against a carrier will be extinguished unless an action is brought within two years reckoned from the date of arrival at the destination, or from the date on which the aircraft ought to have arrived, or from the date on which the carriage stopped. In the carriage of baggage, the liability of the carrier in the case of destruction, loss, damage or delay is limited to the liability amounts set out above for each passenger, not per bag. If the passenger has made, at the time when the checked baggage was handed over to the carrier, a special declaration of interest in delivery at destination and has paid a supplementary sum if the case so requires additional coverage is available above.
  5. In any event, the carrier shall not have any liability under this tariff for any loss or claim where passenger has made a misrepresentation regarding proof of amount of loss or the circumstances regarding submission of proof of amount of loss. In the case of damage caused by delay the liability of the carrier is determined per passenger, not per bag.

(A) No person shall be entitled to transportation except upon presentation of a valid confirmation number and acceptable photo identification.

(B) Tickets are not transferable and the carrier is not liable to the owner of the ticket for honouring or refunding such ticket when presented by another person.

(C) The carrier does not accept paper tickets generated by any other air carrier or its agent.

A reservation of space on a given flight is valid when the Availability and allocation of such space is confirmed by The carrier to a person subject to payment or other Satisfactory credit arrangements. A passenger with a valid Confirmation number reflecting reservations for a specific Flight and date on the carrier is considered confirmed, Unless the reservation was cancelled due to one of the Reasons indicated in rule 15(b). The carrier does not Guarantee any specific seat.

(A) Policy and procedures

Terms and conditions of seat selection are as follows: availability of seats is determined by the type of aircraft operating a selected flight and the fare level purchase.

Advance seat selection may not be offered on some flights based on operational restrictions. some seats will be unavailable due to operational requirements.

Advance seat selection is an option available to all passengers; However this option may not be available through some reservation channels. Not all seats will be available to all fare types.

Passengers with disabilities may request a seat by contacting the carrier's call centre. Advance seat selection for a fee is an option available up until two (2) hours prior to flight departure through the carrier's website, and up until 60 minutes prior to flight departure through the carrier's reservation centre (with the exception of the premium and business fare type which have the option of selecting a seat at no additional charge).

Seat selection within 24 hours of flight departure is available at no charge through the carrier's website. advance seat selection is not guaranteed, and may be subject to change/cancellation based on operational requirements.

(B) Advance seat selection fees

  1. Advance seat selection fees are shown in Canadian dollars, and may be payable in the currency of the reservation as per rule 15 (a)). Advance seat selection fees are calculated per segment (i.e. as identified by a change in flight number) for each direction of travel from the origin point to the destination point. When seats are selected on multi-segment flights the fee shall be collected for each flight segment.
  2. Fee calculations are based on the approximate flight time for each flight segment. For round-trip reservations, seat selection fees are charged in each direction of travel. Different seat fees apply for regular, exit rowvand premium fare seats. Seat selection fees are refundable to the original form of payment up until 24 hours before the scheduled time of departure. In the event of full cancellation of the itinerary made more than two hours before the originally scheduled time of departure, the seat fee will be included in the cancellation funds.
  3. The addition of a seat selection to a new or existing reservation is not considered a change to the reservation, and therefore will not incur a change fee. Changes to seat type - passengers who have purchased a regular seat and request a move to an emergency exit row seat will be required to pay any increase in the fee; a refund or credit will be issued for a decrease in fee amount. where taxes are applicable to the flight, they shall also be applicable for seat selection fees.
 BasicEconoEconoFlex
Regular Seat Excl $5-100 $5-100
Preferred Seat Excl $5-100 $5-100
Exist Row Excl $10-100 $10-100
Premium/Business Excl $20-5000 $20-5000

 

 PremiumPremiumFlexBusinessBusinessFlex
Regular Seat $0 $0 $0 $0
Preferred Seat $0 $0 $0 $0
Exist Row $0 $0 $0 $0
Premium/Business included included included included

 

*Premium/Business seats fees are included in the purchase of A Premium/Business Fare.

Preferred seat - A seat that may have extra leg room, or is Otherwise located in front of the wing but behind the designated premium rows. Otherwise a row can be considered preferred if it is located in front of the wing, which allows passengers the convenience of disembarking more quickly upon arrival.

Upgrades to Premium or Business class fee - if available at time of check in, passengers can purchase a seat in Premium or Business for $20 - 5000. Prices vary depending on the length of flight. Prices above are stated in Canadian dollars.

(C) Changes and cancellations to an advance seat selection this section only deals with changes or cancellations made to a reservation where a seat selection fee is present.

  1. Changes to a seat selection on a reservation will not incur a change fee.
  2. For changes to seat selection requests where there is a difference in seat type, the carrier shall waive any difference in the seat fee for increases; However the carrier will not refund any difference if there is a decrease in the fee.
  3. The addition of a seat selection on a reservation will not incur a change fee.
  4. Passenger initiated cancellations - of a reservation or segment(s) where a seat selection fee has been collected will result in the seat selection fee being refundable.
  5. The carrier reserves the right to cancel or change the selected seat(s) on any segment(s) for which fees have paid, at any time, for any reason, without notice to any passengers affected thereby and, in connection therewith, the carrier shall not provide a refund, but may provide a credit to any passenger in respect of such cancellation or change.
  6. Notwithstanding the above, the carrier reserves the right to accommodate the passenger with seating in a comparable seat, or the best seat available at the time, or to provide a non-refundable credit or refund for the fees associated with the seat.

(D) WS will make reasonable efforts to ensure that children are seated with their accompanying parent or guardian. The carrier provides passengers the option to pre-purchase seat selection (see (a) and (b) above) up to 24 hours prior to departure but there is no obligation to do so. The carrier's supplemental policies with regards to seat assignment for children are:

  1. Between 72 and 24 hours before flight departure, in advance of check-in, the carrier's automated seat assignment tool will attempt to assign sequential seating for children less than 12 years of age and their accompanying parent/guardian provided they are traveling on the same passenger name record (pnr) and the applicable special service request (SSR) identifying a child has been appended to the pnr.
  2. Any remaining child and their accompanying parent or guardian, who are not assigned seating together by the carrier's automated seat assignment tool, will be provided the opportunity to attempt to secure seat assignment together when they check-in (either through, web-based check-in (at no charge), semi-automated processes like self-serve kiosks, or procedures executed by airport customer service agents).
  3. If the automated seat assignment tool cannot seat the child and adult/guardian together during check-in, the customer service agent at the gate will do all possible to manually seat them together.
  4. If a manual intervention is not successful, the customer service agent at the gate will ask for volunteers among the passengers to change seats.
  5. If no passengers volunteer, the customer service agent at the gate will inform the flight attendant(s) to move passengers as able.
  6. If the flight attendant(s) are not able to seat the child(ren) with their accompanying adult or guardian, notwithstanding the above, the flight attendant will provide the child with an unaccompanied minor briefing. Notwithstanding the above, the carrier reserves the right to accommodate affected passenger(s) with seating in a comparable seat(s), or the best seat(s) available at the time, or to provide a non-refundable credit or refund for the fees associated with the seat(s).

(A) General

Schedule are not guaranteed. Flight schedules are subject to change without notice, and the times shown on WestJet’s published schedules, tickets, timetable and advertising are not guaranteed and form no part of this contract. The carrier will not be responsible for errors or omissions either in timetables or other representation of schedules. No employee, agent or representative of the carrier is authorized to bind the carrier by any statement of representation regarding the dates or times of departure or arrival, or of the operation of any flight.

(B) Definitions

  1. "Schedule irregularities" means the following:
    1. Delays in the scheduled departure or arrival of the carrier's flight;
    2. Cancellation of flight, or omission of a scheduled stop, or;
    3. Change of schedule itinerary which require rerouting of a guest at departure time of his or her original flight. Exception: Schedule irregularity does not include force majeure events.
    4. The carrier will not guarantee and will not be held liable for cancellations or changes to times that appear on the passenger's tickets due to force majeure. However, in the case of international transportation, a passenger may invoke the provisions of the convention regarding liability in the case of passenger delay. (see rule 55).
    5. In the case of schedule irregularities, the carrier will give priority for assistance to any person with a disability and unaccompanied minors.
    6. The carrier whose flight experiences a schedule irregularity will make onward arrangements for the passenger to the next point of stopover shown on the ticket.
  2. "Schedule change" means the following:
    1. The cancellation of a scheduled flight where no WestJet flight of comparable routing is available within ninety (90) minutes of the original time of departure; or
    2. A change in the scheduled departure time of a WestJet flight which exceeds ninety (90) minutes; or
    3. A change in the routing of a scheduled WestJet flight which adds one (1) or more stops to the original itinerary; or
    4. A change in the routing of a WestJet scheduled flight that results in a scheduled arrival time more than ninety (90) minutes later than the original scheduled arrival time; or
    5. Any change in the arrival time of a WestJet flight that results in a misconnection to any flight shown in the same reservation and ticket.
  3. OPOP means original form of payment
  4. Advance flight departure means flight will depart prior to scheduled departure date or time

(C) Prior to purchase

Reservations:
Guest's responsibility:

  1. The guest or guest's agent (examples: travel agent, other carrier, etc.) Must provide appropriate guest contact information for schedule change notifications at the time of booking and shall update the carrier with changes to ensure schedule change notifications are received prior to travel.
  2. The guest should acknowledge and/or accept WestJet’s schedule change notifications or notifications from the entity where they booked (example: travel agent, other carrier, etc.) To ensure they are aware of their WestJet itinerary and can adjust their plans accordingly as schedules are subject to change.
  3. The guest must arrive at the airport with sufficient time to complete check-in, government formalities, security clearance and the departure process while meeting the time limits of the carrier. Flights will not be delayed for guests who have not completed any of these pre-boarding requirements. This will be considered a no show by the carrier.
  4. The carrier will not be liable for loss of expense due to the guest's failure to comply with this provision. Any amounts paid for the ticket, including fare, fee, charge, surcharge, and tax paid by a guest or guests are forfeited in the event the guest(s) fail(s) to show up for a flight.

Prior to travel

(1) Change in schedule greater than 14 days to flight

  1. WestJet may need to substitute other aircraft and may change, add, or omit intermediate stops. WestJet cannot guarantee that guests will make connections to other flights by WestJet or by other carriers.
  2. The carrier will make all reasonable efforts to transport the guest and his/her baggage at the times indicated in its published schedules and timetables.
  3. In the event of a schedule change, the guest is entitled to a full refund to the original form of payment or accept to be booked on the next available WestJet flight, if there are seat in the class of service within the cabin originally purchased. If there are seats available in an alternate cabin, the guest can choose to either cancel their existing booking and purchase a new seat in the cabin available or accept a refund in the fare difference for a lower cabin or pay the fare difference for a higher cabin. Any refund will be to original form of payment and change fees will be waived.
  4. When a schedule change results in the cancellation of all WestJet service to a destination, at WestJet’s sole discretion, and if acceptable to the passenger, WestJet may arrange for the guest to travel on another carrier or via ground transportation.
  5. The carrier will make all reasonable efforts to inform guests of delays and schedule changes and, to the extent possible, the reason for the delay or change.
  6. The carrier will not guarantee and will not be held liable for cancellations or changes to flight times that appear on guests' tickets due to an event of force majeure.
  7. The carrier shall not be liable for damage occasioned by overbooking or cancellation if the carrier proves that it, and its employees and agents, took all measures that could reasonable be required to avoid the damage or if it was impossible for the carrier, and its employees or agents to take such measures. Having taken all known circumstances into consideration, the carrier will take all measures that can reasonably be required to avoid or mitigate the damage caused by the advance flight departure, overbooking and cancellation.

(2) Irregularity operations (within 14 days): carrier controlled:

  1. Given that a passenger has a right to information on flight times and schedule changes, the carrier will make reasonable efforts to inform passengers of schedule irregularities and to the extent possible, the reason for the schedule irregularities.
  2. In the event of a schedule irregularity, within the carrier's control, the carrier will present the passenger with the following options.
    1. Carry the passenger to the destination named on the ticket, or applicable portion thereof, within a reasonable amount of time, on another of its passenger aircraft or in a different class of service on which space is available, without additional charge, regardless of the class of service in which the passenger was booked; or
    2. Reroute the passenger to the destination named on the ticket, or applicable portion thereof, on its own transportation services within a reasonable amount of time. If the fare for the revised routing of class of service is higher than the fare paid by the passenger, the carrier will require no additional payment from the passenger. If the fare for the revised routing is in a lower class of service, a refund will be made for the difference in fare. The refund will be made to the purchaser of the ticket. the form of refund will be the same as the form of payment used for the ticket. The refund will be based on the total value of the ticket; or
    3. Reroute the passenger to the destination named on the ticket, or applicable portion thereof, on another air carrier's transportation services, including interline or, where possible and necessary, non-interline carriers, within a reasonable amount of time. if the fare for the revised routing or class of service is higher than the fare paid by the passenger, the carrier will require no additional payment from the passenger. If the fare for the revised routing is in a lower class of service, a refund will be made for the difference to the purchaser of the ticket. The form of refund will be the same as the form of payment used for the ticket. The refund will be based on the total value of the ticket; or
    4. If the passenger chooses to no longer travel as the schedule irregularity results in the loss of purpose of travel or if the carrier is unable to perform the option stated in (i), (ii), or (iii) above within a reasonable amount of time, the carrier will transport the passenger to the point of origin named on the ticket and refund the full amount of the ticket in accordance with rule 105 subject to passenger's agreement, offer a travel voucher for future travel in the same amount
    5. Otherwise, should the alternate transportation proposed by the carrier not meet the passenger's satisfaction, the carrier will offer a refund equal to the fare and charge paid. The refund will be made to the purchaser of the ticket(s). The form of refund will be the same form used as payment of the ticket(s). The refund will be based on the total value of the ticket(s). For complete conditions on refunds see rule 105. Nothing in the above shall limit or reduce the passenger's right, if any, to claim damages, if any, under the applicable convention, or under the law when neither convention applies. In addition to the above, the carrier will always consider the needs of the passenger on a case by case basis and take into account all known circumstances to avoid or mitigate the damages caused by the schedule irregularity within the carrier's control.
    6. In the case of irregular operations, the carrier will give priority for assistance to any person with a disability and unaccompanied minors.
    7. The carrier whose flight experiences a schedule irregularity will make onward adjustments for passengers to the next point of stopover shown on the ticket.
  3. Right to care:
    1. For irregular operations lasting longer than 3 hours, the carrier will provide the passenger a meal voucher
    2. For irregular operations lasting more than 8 hours or overnight, the carrier will provide overnight hotel accommodation and airport transfers for the passenger. The carrier is not obligated to provide overnight accommodation for passengers at the first airport of departure on the ticket.
    3. If passengers are already on the aircraft when the delay occurs, the carrier will offer drinks and snacks if it is safe, practical and timely to do so. If the delay exceeds ninety (90) minutes and circumstances permit. The carrier will offer the passenger the option to disembark from the aircraft until it is time to depart.
  4. Within 14 days to travel, downgrade refund will be limited to:

    Domestic & TB Cabin Travelled

    Original CabinBusinessPremiumEconomy
    Business x 50% of base fare for affected segment 50% of base fare for affected segment to OFOP
    Premium x x 50% of base fare for base fare for affected segment

    International Cabin Travelled

    Original CabinBusinessPremiumEconomy
    Business x Premium Business surcharge or 50% base fare for affected segment to OFOP, whichever is higher to OFOP Business surcharge and 50% of base fare for affected segment to OFOP
    Premium x x 50% of base fare for base fare for affected segment


    1. The guest will also have the option to cancel booking and refund to original form of payment. The cancel fee will be waived.
    2. Downgrade refund will be determined once travel is complete.

(3) Irregular operations: non-carrier controlled:

  1. Within 14 days to travel, downgrade compensation will be limited to fare difference between classes of services.
  2. The carrier will offer the passenger the choice to travel on another of its scheduled flights on the same route as the passenger was originally ticketed or to travel on a different routing operated by the carrier to the same ticketed destination.
  3. If these options are not available, the carrier will offer to transport the passenger on the same route as he/she was originally ticketed or on a different route operated by the services of another carrier with whom the original air carrier has a commercial agreement and provided space is available.
  4. Should the fare for the alternate transportation proposed by the carrier be more expensive, there will be no additional cost to the passenger.
  5. Should the alternate transportation proposed by the carrier not meet the passenger's satisfaction, the unused portion of the passenger's ticket(s) will be refunded. The refund will be made to the purchaser of the ticket(s). the form of refund will be the same form used as payment of the ticket(s). The refund will be based on the total value of ticket(s). For complete conditions on refunds see rule 105.
  6. When a refund is requested as a result of a schedule irregularity, the passenger must submit the unused portions of his/her ticket(s) to the carrier by no later than 30 days after the validity shown on the ticket(s).

(4) Overbooking:
In the event of a schedule irregularity or a schedule change, the carrier shall not be liable for damage occasioned by if the carrier proves that it, and its employees and agents, took all measures that could reasonably be required to avoid the damage or if it was impossible for the carrier, and its employees or agent to take such measures. having taken all known circumstances into consideration, the carrier will take all measures that can reasonably be required to avoid or mitigate the damages.

(A) General
The price of transportation shall be disclosed at the time of confirmation, however fares are subject to change without notice.

(B) Currency
All fares and charges are stated in the currency of the country from which the passenger will initiate travel.

(C) Fare changes
The carrier's fares are changed from time to time.

(D) connecting flights
When an area is served by more than one airport and a passenger arrives at one airport and departs from another airport, transportation between those airports must be arranged by and at the expense of the passenger.

(E) Stopover

  1. A stopover means a deliberate interruption of a journey by the passenger, agreed to in advance by the carrier, at a point between the place of departure and the place of destination.
  2. In no event will a stopover occur when the passenger departs from the intermediate city on a flight scheduled to depart within 4 hours after the passenger's arrival.

(F) Routing
A fare applies only to:

  1. Transportation via the routing specified by the carrier in reference to that fare. Any other routing may subject the passenger to an additional charge.
  2. Transportation between the airports. Tickets may not be issued or accepted for transportation that will either originate or terminate at an airport other than the airport for which the fares are published.

(G) Infants
One infants under two (2) years of age not occupying a seat and accompanied by their parent or a passenger at least 16 years of age will be transported without charge. A birth certificate is required for all infants under age two (2).

(H) Guardian fare
The guardian fare will allow parents or guardians (guest 16 years of age or older for children and infants under 5, and 18 years of age or older for children over 5) to escort their children (guests between the ages of two (2) and 11 years of age), at a substantially reduced rate, to their destination and then return immediately to their city of origin.

(A) Acceptance of carry-on baggage all carry-on baggage must be stored in an overhead bin or placed completely under the seat directly in front of the passenger.

The carrier can accept one (1) carry on item per fare paying passenger and one (1) personal item per fare paying passenger on flights to all destinations in all cases, the items may not exceed the applicable measurements outlined below:

  • Carry-on item: maximum size of 53 cm x 23 cm x 38 cm (21 in. X 9 in. X 15 in.)
  • Personal item: maximum size of 41 cm x 15 cm x 33 cm (16 in. X 6 in. X 13 in.)


In the interest of passenger safety within the cabin, the carrier also reserves the right to check any carry-on baggage that does not fit due to bulkouts within the cabin.

Any item larger than the carry-on baggage size and any item above the carry-on and personal item allowance will be checked to your final destination. A gate checked baggage fee of $100 CAD/USD will apply.

(B) Acceptance of checked baggage

The carrier accepts (based on available space):

  1. A first, second, third or fourth piece of checked baggage within the weight and size limits defined in this section will be charged according to the fee tables below with the exception of passengers (excluding infants) travelling with WestJet encore which has a limit of three (3) total checked bags or, when travelling to/from Jamaica or Trinidad and Tobago, where a maximum of two checked bags are permitted.
  2. Oversized baggage in excess of the combined dimensions of 157 cm (62 inches) but not exceeding 203 cm (80 inches) will be accepted to/from all destinations (except Jamaica or Trinidad and Tobago), subject to the fees in the tables below. Baggage with combined dimensions exceeding 203 cm (80 inches) will not be accepted for transport.
  3. Overweight baggage: more than 23 kg (50 lbs) but not exceeding 45 kg (100 lbs) will be accepted to all destinations (except Jamaica or Trinidad and Tobago as overweight baggage will not be accepted), subject to the fees in the tables below. Baggage over 45 kg (100 lb) will not be accepted for transport.
  4. Combined excesses: An item of baggage that exceeds the baggage allowance, is oversize or overweight will be subject to all applicable combinations of fees.
    1. The carrier will not check baggage to a final destination other than the one indicated on the passenger's reservation.
    2. All baggage must have a baggage tag attached with the passenger's current name, address and contact telephone.
    3. Checked baggage may weigh up to 23kg (50lbs) with combined length plus width plus height dimensions of 157 cm (62'). See for acceptance of additional and excess baggage.
    4. For lap-held infants, the carrier permits up to two (2) pieces of infant equipment (for example, an approved infant restraint system, playpen, or stroller) in addition to the adult fare paying passenger's free checked baggage allowance.
    5. For lap-held infants, the carrier permits up to two (2) pieces of infant equipment (for example, an approved infant restraint system, playpen, or stroller) in addition to the adult fare paying passenger's free checked baggage allowance.
    6. For children or an infant in a paid seat, the carrier will permit the free checked baggage allowance which is applicable for the date of travel as outlined below plus one (1) piece of child/infant equipment (for example, an approved child restraint system, playpen or stroller). Checked baggage fees: Baggage fees (note 1) may be combined (for example, if a bag is Overweight (note 2) and oversize (note 3) both fees would apply), and also apply to most sporting equipment.
    Fare TypeFirst Note 2/3Second Note 2/3Third Note 2/3/4
    Currency Basic CAD/USD for bookings and TVL after 01Mar19
    $60
    CAD/USD
    $100
    CAD/USD
    $100 (per item)
    Econo Fare Note 6 $30 $50 $100 (per item)
    Econo Flex Fare Note 6 $0 $50 $100 (per item)
    Premium, PremiumFlex, Business, BusinessFlex Fare Note 6 $0 $0 $100 (per item)
    WestJet Vacations TVL outside of Canada/US WestJet Vacations Note 6/7 $30 $50 $100 (per item)
    WestJet RBC World Elite Mastercard Primary card holders $0 $50 $100 (per item)
    Silver members Note 8 $0 $50 $100 (per item)
    Excess $10 (per item) x x
    Valuation Handling fee will apply for bites, surfboards, paddleboards, kiteboards, wakeboards and wave skis $50 CAD/USD for bookings after 01mar19 x x



    Fares are charged based on the least restrictive passenger type

    Note 1: In the event that a bag is lost, passengers will be reimbursed for their baggage fee (not including excess valuation) in addition to settlement for the loss of baggage.

    Note 2: In addition to any other applicable baggage fee, each overweight bag will be charged a fee of and $100 CAD/USD.

    Note 3: In addition to any other applicable baggage fee, any oversize baggage will be charged a fee $100 CAD/USD. Only one oversize golf bag with clubs permitted to/from Jamaica or Trinidad and Tobago.

    Note 4: A third or fourth piece Is not permitted on for flights to/from Jamaica or Trinidad and Tobago.

    Note 5: A fourth piece is not permitted on flights operated by WestJet encore

    Note 6: Includes group fares.

    Note 7: A First bag will be charged for WestJet vacations booking for flights to/from international destinations (Caribbean, central America, Europe and Mexico).

    Note 8: the fee will be waived for the WestJet rewards member and up to eight companions travelling on the same reservation; the eligible member's WestJet id must be on the reservation at the time of check-in.

    (v) The carrier collects fees for checked sporting equipment in excess of the free checked baggage limits. Additional oversize and overweight fees will apply with the following exceptions in all cases, the bags must contain the equipment noted in order to be exempt.

  5. The following items will be considered as one piece of baggage:
    • one sleeping bag or bed roll
    • one rucksack/knapsack/backpack
    • one duffle type bag
    • one golf bag containing golf clubs and one pair of golf shoes
    • one pair of snow skis with one pair of ski poles and one pair of ski boots
    • one carton of fruit (such as pineapples, oranges)
    • one bicycle
    • one scuba diving equipment (scuba tanks must be empty)

      Sporting equipmentOversizeOverweight
      Fishing rods Exempt 75 CAD/USD
      $100 CAD/USD
      Golf clubs Exempt 75 CAD/USD
      $100 CAD/USD
      Ski/snowboard Exempt 75 CAD/USD
      $100 CAD/USD
      Hockey equipment Exempt Exempt
      Football Exempt Exempt
      Ringette Exempt Exempt
      Lacrosse Exempt Exempt


  6. Articles of baggage or goods will not be carried when such articles are likely endanger the aircraft, persons or property are likely to be damaged by air carriage, are unsuitable packed, or the carriage of which would violate the laws, regulations, or orders of countries or possessions to be flown from, into, or over.
  7. If the weight, size or character renders it unsuitable for carriage on the aircraft, the carrier, before departure of the flight, will refuse to carry the passenger's baggage or goods or any part thereof. The following articles will be carried only with prior consent of the carrier: firearms of any description - firearms for sport purposes will be carried as baggage provided required entry permits are in the possession of the passenger for the country of destination and provided that such firearms are disassembled or packed in a suitable case. The provisions of this paragraph do not apply to officers of the law traveling in the line of duty and carrying legally prescribed sidearms or other similar weapons.
  8. Animals are accepted provided all conditions and requirements found below are met. See Rule 90.
  9. Musical instruments provided it is safe to do so, the carrier may accept properly packaged musical instruments as either checked or carry-on baggage, depending on the instrument's weight or dimension.
    1. Carry-on: Seats cannot be purchased for musical instruments; however small musical instruments may be permitted as a guest's carry-on baggage allowance provided that:
      1. It meets the carrier's current carry-on requirements; and
      2. It fits under the seat in front or the overhead bin. Due to cabin storage space limitations, the carrier cannot guarantee that a musical instrument can be accommodated on board. storage is provided on a "first come, first serve" basis. If there is no space available in the cabin to securely store the musical instrument, or if deemed required by airline staff, the musical instrument may need to be checked at the gate and transported as checked baggage.
    2. Checked baggage:
      If musical instruments are checked in separately, the instrument counts as one piece of baggage towards the maximum number of checked bags allowed by fare type. If a guest's baggage count (musical instrument plus number of other bags to be checked) exceeds the maximum number of items allowed by fare type, additional checked baggage charges will apply. If the musical instrument weights more than 23kg (50lb), overweight baggage charges will apply. The maximum weight of musical instruments the carrier can carry is 32kg (70lb). A musical instrument cannot exceed a combined length x width x height dimension of 157 cm (62 in). musical instruments must always be packaged in a rigid/hard shell container designed to ship such items. For string instruments, guests are responsible for ensuring that the strings are loosened so that tension is reduced on the top and neck of the instrument.

      In the event of aircraft substitution preventing the transportation of a musical instrument in the cabin, the carrier will use reasonable efforts to (i) gate-check the instrument, or (ii) check the instrument on the next available flight.

The transportation of live animals is subject to all conditions as outlined in this rule.

(A) General conditions

General conditions of acceptance

WestJet will accept animals for transportation subject to the conditions below.

  1. Advance arrangements must be made.
  2. The animal must be harmless, inoffensive, odorless, and require no attention during transit.
  3. The animal must be confined in a kennel subject to inspection and approval by WestJet prior to acceptance.
  4. WestJet reserves the right to deny the transportation of the animal if the kennel is unsuitable (see kennel requirements below) or if animal is aggressive.
  5. The passenger must make all arrangements and assume full responsibility for complying with any applicable laws, customs, and/or other governmental regulations, requirements, or restrictions of the country, state, or territory to which the animal is being transported.
  6. Animals will be transported either in the passenger cabin or the baggage compartment of the aircraft. Conditions are outlined below.
  7. WestJet will not be responsible in the event any such animal is refused entry into or passage through or exist from any country.
  8. WestJet will not be responsible in the event of loss, delay, injury, sickness or death of such animals.
  9. For safety reasons, WestJet will not accept an animal for carriage if the animal is less than 8 weeks old, pregnant or in-heat.
  10. If the animal is sedated, the passenger must present a veterinarian's note at check-in.
  11. WestJet reserves the right to limit the number of animals' carried per flight.
  12. WestJet reserves the right to deny carriage of animals in the baggage compartment during specified seasonal restrictions periods.

(B) Animals accepted for carriage

  1. Live animals in carry-on baggage
    The carrier allows one cat, dog, bird or rabbit in the cabin per passenger. No other species of animals is acceptable for carriage in the cabin. Animals in a kennel, or an empty kennel are considered to be the passenger's one Carry-on item. Passengers travelling with a cat on a flight where another passenger with a severe allergy to cat dander is also travelling, will be moved to the rear of the aircraft to meet the Canadian Transportation Agency's ruling to provide increased protection to persons with a cat allergy disability. If the animal's kennel exceeds the weight and size restrictions (40 cm l x 44 cm w x 21.5 cm h or 16 in. L x 17.5 in. W x 8.5 in. H), but meet the restrictions for travel as checked baggage, the carrier may accept the animal as checked baggage on a space available basis.
  2. Live animals in checked baggage
    Animals considered acceptable as part of checked baggage are cats, dogs, hedgehogs, rabbits, chinchillas, birds and guinea pigs. Live fish and reptiles are not accepted as part of a passengers checked baggage.

(C) Containers
Containers must be leak proof kennels for transporting animal and must be provided by the owner. WestJet does not provide a kennel rental or purchase service. restrictions for kennels as checked baggage Kennel must:

  • Be hard sided and have the wheels removed
  • Be airline approved
  • Be secure
  • Be well ventilated
  • Be lined with absorbent material like a towel
  • Be secured with the device originally intended by the manufacturer
  • Be marked with "Live Animal" Be marked with directional "This Way Up" arrows on two sides, and should be marked with your pet's name
  • Have food and water containers
  • Have devices for lifting the kennel Have a 3/4" protecting rim
  • Have a solid bottom and roof 

 

Kennel must not:

  • Be collapsible
  • Have a plastic door
  • Size restrictions: 91 cm x 61 cm x 66 cm
    (36 in. L x 24 in. W x 26 in h)
  • Weight restrictions: 45 kg (up to 100 lb.)
    (Pet and kennel combined);

 

(D) Restrictions for kennels as carry on baggage Kennel must:

  • Soft-sided
  • Airline approved
  • Leak proof
  • Secure
  • Well ventilated


Kennel must not:

  • Able to allow the animal's head to stick out
  • A duffle bag, gym bag or other type of non-kennel bag
  • Hard-sided

Size restrictions: 40 cm x 44 cm x 21.5 cm
(16 in. L x 17.5 in. W x 8.5 in h)

You may adjust your kennel to fit within the maximum height available beneath the seat.

Weight restrictions: 10 kg (22 lb.)
(Pet and kennel combined)

(E) Charges
There is a fee of $200 CAD/USD each way, plus applicable taxes, to transport an animal as checked baggage and a and $200 CAD/USD each way plus applicable taxes to transport an animal in the cabin.

(F) Service and specialty dogs (including emotional support dogs) WestJet will accept for transportation, without charge, a service animal required to assist a person with a disability as well as specialty animals (certified search/rescue, avalanche trained, or explosive sniffing animals) within the cabin of the aircraft.

  1. Documentation may not be needed; however, WestJet can and will request documentation if deemed necessary and has the right to refuse boarding if indicators lead a WestJet employee to believe the animal is not a service animal.
  2. If at any time the safety of crew or passengers is jeopardized the animal will be denied boarding or removed from the aircraft.
  3. A service animal may not occupy a seat in the aircraft.
  4. The service animal must be accompanied by a passenger with a disability requiring the service of the animal, or by a trainer or handler transporting the animal for duty.
  5. There must be enough space in the cabin to accommodate the animal.
  6. If the conditions of transport as indicated in this rule are not met, the animal will be required to travel in the baggage compartment. service and specialty animals travel free of charge in the cabin only. WestJet does not provide a free service for service and specialty animals as checked luggage.
  7. For the comfort of all passengers, WestJet staff will determine, in consultation with the person with a disability, or animal handler, where the person and the animal will be seated.
  8. Service and specialty animals will not be carried unless proper permits are obtained for entry into the countries of transit/final destination, and such permits are presented prior to commencement of travel.
  9. Except as many otherwise be provided for in this tariff, WestJet will not be responsible in the event of injury, sickness or death of such animal. exception: Should an injury to or death of a service animal result from the negligence of WestJet representatives, WestJet’s liability will be limited to expeditiously providing, at its own expense, for the medical care, and if necessary replacement of the animal.

(A) If a flight is delayed and the delay between the scheduled departure of the flight and the actual departure of the flight exceeds 4 hours, the carrier will provide the passenger with a meal voucher.

(B) If a flight is delayed by more than 8 hours and the delay involves an overnight stay, the carrier will pay for overnight hotel stay and airport transfers for passengers who did not start their travel at that airport.

(C) If the passenger is already on the aircraft when a delay occurs, the airline will offer drinks and snacks if it is safe, practical and timely to do so. If the delay exceeds 90 minutes and circumstances permit, WestJet will offer passengers the option of disembarking from the aircraft until it is time to depart if safe and practical to do so.

(D) The carrier will endeavor to transport the passenger and baggage with reasonable dispatch, but times shown in timetables or elsewhere are not guaranteed and form no part of this contract.

(E) The agreed stopping places are those places shown in the carrier's timetable as scheduled stopping places on the route. The carrier may, without notice, substitute alternative carriers or aircraft and, if necessary, may alter or omit stopping places shown in the timetable.

(A) Voluntary cancellations If a passenger decides not to use the ticket and cancels the reservation, the passenger may not be entitled to a refund, depending on any refund condition attached to the particular fare.

(B) Involuntary cancellations In the event a refund is required because of the carrier's failure to operate or refusal to transport, the refund will be made as follows: If the ticket is totally or partially unused, the total fare paid for each unused segment will be refunded.

A) If a flight is overbooked with the result that a ticketed passenger is not transported on a flight for which he held confirmed space, the carrier will define a remedy or remedies to mitigate the impact of the overbooking or cancellation upon the passenger. In defining the remedy or remedies appropriate in a particular case, the carrier will consider the transportation needs of the passenger and any damages the passenger may have suffered by reason of the overbooking. In cases where the passenger is offered alternative remedies, the choice among the alternatives shall rest with the passenger. in particular, the carrier will offer one or more of the following remedies:

  1. Transportation, without further charge and within a reasonable time, to the passenger's intended destination on a transportation service which service will be identified by the carrier;
  2. Transportation, without further charge and within a reasonable time, to the passenger's point of origin on a transportation service which service will be identified by the carrier;
  3. A monetary payment in an amount to be defined by the carrier which shall in no case be less than the value of the unused portion of the passenger's ticket; in all cases, the carrier will refund the amount of the fare and any taxes or fees paid by the passenger.
  4. a Credit, to be defined by the carrier, towards the purchase of future transportation on a service operated by the carrier.

(B) In identifying the transportation service to be offered to the passenger, the carrier will not limit itself to considering its own services or the services of carriers with which it has interline agreements.

(C) In defining the alternative remedies to be offered, the carrier will consider, to the extent they are known to the carrier, the circumstances of the passenger affected by the overbooking, including any expenses which the passenger, acting reasonably, may have incurred as a result of the overbooking or cancellation as, for example, costs incurred for accommodation, meals or additional transportation.

D) In defining the alternative remedies to be offered, the carrier will make a good faith effort to fairly recognize, and appropriately mitigate, the impact of the overbooking or cancellation upon the passenger.

(E) Volunteers and boarding priorities if a flight is oversold (more passengers hold confirmed reservations than there are seats available), no one may be denied boarding against his/her will until airline personnel first ask for volunteers who will give up their reservations willingly, in exchange for a payment of WestJet’s choosing. If there are not enough volunteers, other passengers may be denied boarding involuntarily, in accordance with the following boarding priority of WestJet: the last passenger to arrive at the ticket lift point will be the first to be denied boarding, except;

  • Passengers traveling due to death or illness of a member of the passenger's family, or,
  • Aged passengers, or
  • Unaccompanied children, or
  • Passengers with disability


(F) Compensation for involuntary denied boarding a passenger who is denied boarding involuntarily, is entitled to a payment of "denied boarding compensation" from WestJet unless the passenger:

  • Has not fully complied with WestJet’s ticketing, and check-in requirements, or is not acceptable for transportation under the airline's usual rules and practices; or
  • Is denied boarding because the flight is cancelled; or
  • Is denied boarding because a smaller capacity aircraft was substituted for safety or operational reasons and WestJet took all reasonable measures to avoid the substitution or that it was impossible for WestJet to take such measures; or
  • Has been offered accommodations in a section of the aircraft other than specified in the ticket, at no extra charge, (a passenger seated in a section for which a lower fare is charged must be given an appropriate refunds); or WestJet is able to place the passenger on another flight or flights that are planned to reach the final destination or next scheduled stopover within one hour of the scheduled arrival of your original flight.


(G) Amount of denied boarding compensation
Eligible passengers, as per paragraph (f) above, who are denied boarding involuntarily from oversold flight are entitled to:

  1. No compensation if the carrier offers alternate transportation that is planned to arrive at the passenger's destination or first stopover not later than one hour after the planned arrival time of the passenger's original flight;
  2. 200% of the total price to the passenger's destination or first stopover, with a maximum of USD/CAD $675, if the carrier offers alternate transportation that is planned to arrive at the passenger's destination or first stopover more than one hour but less than four hours after the planned arrival time of the passenger's original flight; and
  3. 400% of the total price to the passenger's destination or first stopover, with a maximum of USD/CAD $1350, if the carrier does not offer alternate transportation that is planned to arrive at the airport of the passenger's destination or first stopover less than four hours after the planned arrival time of the passenger's original flight.
  4. A total price means the total of the air transportation charges and third party charges that must be paid to obtain the service.

(H) Method of payment

  1. WestJet must give each passenger who qualifies for denied boarding compensation, a payment by cash or cash equivalent, cheque or draft for the mount specified above, or travel credits on the day and place the involuntary denied boarding occurs. however, if WestJet arranges alternate transportation for the passenger's convenience that departs before the payment can be made, the payment will be send to the passenger within 24 hours.
  2. WestJet will inform passengers of the amount of cash compensation that would be due and that the passenger may decline travel credits and receive cash or equivalent.
  3. WestJet will fully disclose all material restrictions before the passenger decides to give up the cash or equivalent payment in exchange for travel credit.
  4. WestJet will obtain a signed agreement of the passenger confirming that the passenger was provided with the aforementioned information prior to providing the travel credit in lieu of cash or cash equivalent compensation.
  5. The amount of the travel credit will not be less than 300% of the amount of cash compensation that would be due.
  6. Passengers will be entitled to exchange the travel credits to cash or cash equivalent at the rate of $1 in cash being equivalent to $3 in travel credits within 1 month of receipt, not to exceed a cash payout greater than the maximum amount as defined by the length of the delay.
    1. (i) For services departing the European Union (EU), WS shall apply the provisions of EC regulation no. 261/2004.

(Effective to/from Canada for tickets issued on/after April 1, 2015)

For travel to or from the United States, when travelling with one of WestJet’s code-share or interline partners, guest are encouraged to familiarize themselves with the baggage allowances and fees of the code-share or interline carrier as they may be different from WestJet’s baggage allowances and fees. WestJet will comply with applicable regulations to ensure the appropriate baggage allowances and fees apply throughout the guest's entire journey.

(A) Applicability
This rule is applicable to all interline itineraries issued on a single ticket whose origin or ultimate ticketed destination is in Canada. It establishes how WS will determine which carrier's baggage rules apply to any passenger's entire interline itinerary.

(B) General
For the purposes of interline baggage acceptance:

  1. The carrier whose designator code is identified on the first segment of the passenger's interline ticket will be known as the selecting carrier.
  2. Any carrier who is identified as providing interline transportation to the passenger by virtue of the passenger's ticket will be known as a participating carrier.

(C) Baggage rule determination by selecting carrier

  1. Checked baggage
    The selecting carrier will:
    1. Select and apply its own baggage rules as set out in its tariff to the entire interline itinerary; or
    2. Select the most significant carrier, as determined by IATA resolution 302 and conditioned by the Canadian Transportation Agency, in order for that carrier's baggage rules, as established in its tariff, to apply to the entire interline itinerary. The carrier identified by means of a) or b) will be known as the selected carrier.
  2. Carry-on baggage
    Each operating carrier's carry-on baggage allowances will apply to each flight segment in an interline itinerary. Notwithstanding, the carry-on baggage charges that will apply to the entire interline itinerary will be those of the selected carrier.

(D) Baggage rule application by participating carrier where WS is not the selected carrier on an interline itinerary but is a participating carrier that is providing transportation to the passenger based on the ticket issued, WS will apply as its own the baggage rules of the selected carrier throughout the interline itinerary.

(E) Disclosure of baggage rules
Summary page at the end of an online purchase and e-ticket disclosure

  1. For baggage rules provisions related to a passenger's 1st and 2nd checked bag and the passenger's carry-on baggage (i.e. the passenger's "standard" baggage allowance), when the carrier sells and issues a ticket for an interline itinerary, it will disclose to the passenger on any summary page at the end of an online purchase and on the passenger's itinerary/receipt and e-ticket at the time of ticketing the baggage information relevant to the passenger itinerary as set out in paragraph 2 below. The disclosed information will reflect the baggage rules of the selected carrier.
  2. The carrier will disclose the following information:
    1. Name of the carrier whose baggage rules apply;
    2. Passenger's free baggage allowance and/or applicable fees;
    3. Size and weight limits of the bags, if applicable;
    4. Terms or conditions that would alter or impact a passenger's standard baggage allowances and charges (e.g. frequent flyer status, early check-in, pre-purchasing baggage allowances with a particular credit card);
    5. Existence of any embargoes that may be applicable to the passenger's itinerary; and,
    6. Application of baggage allowances and charges (i.e. whether they are applied once per direction or if they are applicable at each stopover point).
  3. The carrier will provide this information in text format on the passenger's e-ticket confirmation. any fee information provided for carry-on bags and the first and second checked bag will be expressed as specific charges (i.e., not a range).

    Web site disclosure

    The carrier will disclose on its web site, in a convenient and prominent location, a complete and comprehensive summary of all the carrier's own baggage rules, including information concerning.
  1. The maximum weight and dimensions of passenger bags, if applicable, both checked and unchecked;
  2. The number of checked and unchecked passenger bags that can be transported and the applicable charges;
  3. Excess and oversized baggage charges;
  4. Charges related to check in, collection and delivery of checked baggage;
  5. Acceptance and charges related to special items,
  6. e.g. surf boards, pets, bicycles, etc.;
  7. Baggage provisions related to prohibited or unacceptable items, including embargoes;
  8. Terms or conditions that would alter or impact the baggage allowances and charges applicable to passengers (e.g. Frequent flyer status, early check in, pre-purchasing baggage allowances with a particular credit card); and,
  9. Other rules governing treatment of baggage at stopover points, including passengers subject to special baggage allowances or charges etc.

(F) Definitions

"Airline designator code"
An identification code comprised of two-characters which is used for commercial and traffic purposes such as reservations, schedules, timetables, ticketing, tariffs and airport display systems. airline designators are assigned by IATA. When this code appears on a ticket, it reflects the carrier that is marketing the flight, which might be different from the carrier operating the flight.

"Baggage rules"
The conditions associated with the acceptance of baggage, services incidental to the transportation of baggage, allowances and all related charges. for example, baggage rules may address the following topics:

  • The maximum weight and dimensions of passenger bags, if applicable, both checked and unchecked;
  • The number of checked and unchecked passenger bags that can be transported and the applicable charges;
  • Excess and oversized baggage charges;
  • Charges related to check-in, collection and delivery of checked baggage;
  • Acceptance and charges related to special items, e.g. surfboards, pets, bicycles, etc.;
  • Baggage provisions related to prohibited or unacceptable items, including embargoes;
  • Terms or conditions that would alter or impact the baggage allowances and charges applicable to passengers (e.g. frequent flyer status, early check-in, pre-purchasing baggage allowances with a particular credit card); and,
  • Other rules governing treatment of baggage at stopover points, including passengers subject to special baggage allowances or charges, etc.


"Interline agreement":

An agreement between two or more carriers to co-ordinate the transportation of passengers and their baggage from the flight of one air carrier to the flight of another air carrier (through to the next point of stopover).

"Interline itinerary":
All flights reflected on a single ticket involving multiple air carriers. Only travel on a single ticket is subject to the agency's approach provided the origin or the ultimate ticketed destination is a point in Canada.

"Interline travel":
Travel involving multiple air carriers listed on a single ticket that is purchased via a single transaction.

"Single ticket":
A document that permits travel from origin to destination. It may include interline/code-share and intra-line segments. It may also include end-to-end combinations (i.e., stand alone fares that can be bought separately but combined together to form one price).

"Summary page at the end of an online purchase":
A page on a carrier's web site which summarizes the details of a ticket purchase transaction just after the passenger has agreed to purchase the ticket from the carrier and has provided a form of payment.

"Ultimate ticketed destination":
In situations where a passenger's origin is a non-Canadian point and the itinerary includes at least one stop in Canada, as well as at least one stop outside Canada. If the stop in Canada is the farthest checked point and the stop is more than 24 hours, the agency would consider the ultimate ticketed destination to be Canada.

Carrier definitions (various) "Down line carrier ":
Any carrier, other than the selecting carrier, who is identified as providing interline transportation to the passenger by virtue of the passenger’s ticket.

"Marketing carrier":
The carrier that sells flights under its code.

"Most significant carrier (MSC)":
Is determined by a methodology, established by IATA (resolution 302), which establishes, for each portion of a passenger's itinerary where baggage is checked through to a new stopover point, which carrier will be performing the most significant part of the service. For travelers under the resolution 302 system, the baggage rules of the MSC will apply. For complex itineraries involving multiple checked baggage points, there may be more than one MSC, resulting in the application of differing baggage rules through an itinerary.

"Most significant carrier (MSC)-IATA resolution 302 as conditioned by the agency":
In this instance, the MSC is determined by applying IATA resolution 302 methodology as conditioned by the agency. The agency's reservation has stipulated that only a single set of baggage rules may apply to any given interline itinerary. The aim of the agency's reservation is to allow the selecting carrier to use the MSC methodology to determine which carrier's baggage rules apply to an international interline itinerary to or from Canada, while reinforcing the role of tariffs in the determination of which carrier's rules apply.

"Operating carrier":
The carrier that operates the actual flight.

"Participating carrier(s)":
Includes both the selecting carrier and down line carriers who have been identified as providing interline transportation to the passenger by virtue of the passenger's ticket.

"Selected carrier":
The carrier whose baggage rules apply to the entire interline itinerary.

"Selecting carrier":
The carrier whose designator code is identified on the first segment of the passenger's ticket at the beginning of an itinerary issued on a single ticket whose origin or ultimate destination is in Canada.

Local currency fares and charges

  1. Fares and related charges are expressed in the local currency of the country of commencement of transportation (COC), except those countries listed below which are expressed (A) in US dollars or (B) in Euro:

    US DollarsEuro
    Afghanistan
    Angola
    Anguilla
    Argentina
    Bahamas
    Bangladesh
    Barbados
    Belize
    Bermuda
    Bolivia
    Bonaire
    Brazil
    Burundi
    Cambodia
    Cayman Islands
    Chile
    Colombia
    Costa Rica
    Cuba
    Dominica
    El Salvador
    Eritrea
    Ethiopia
    Gambia
    Ghana
    Grenada
    Guatemala
    Guinea
    Guyana
    Haiti
    Honduras
    Indonesia
    Iraq
    Israel
    Jamaica
    Kenya
    Laos
    Lebanon
    Liberia
    Madagascar Antigua and Barbuda
    Malawi
    Maldives
    Mexico
    Mongolia
    Montserrat
    Nicaragua
    Nigeria
    Palestinian Territory
    Panama
    Paraguay
    Peru
    Philippines
    Rwanda
    Saba
    Saint Eustatius Congo, Dem. Rep. of
    Saint Kitts and Nevis
    Saint Lucia
    Saint Vincent and Dominican Republic
    Sao Tome and Principe
    Sierra Leone
    Somalia
    Suriname
    Tanzania, United Republic of Timor Leste
    The Grenadines Ecuador
    Trinidad and Tobago
    Uganda
    Ukraine
    United States and U.S. Territories
    Uruguay
    Venezuela
    Viet Nam
    Zambia
    Zimbabwe
    Albania
    Armenia
    Austria
    Azerbaijan
    Belarus
    Belgium
    Bosnia and Herzegovina
    Bulgaria
    Cape Verde
    Croatia
    Cyprus
    Estonia
    Finland
    France except French Polynesia (including Wallis and Futuna)
    New Caledonia (including Loyalty Islands)
    Georgia
    Germany
    Greece
    Ireland
    Italy
    Kyrgyzstan
    Latvia
    Lithuania
    Luxembourg
    Macedonia (FYROM)
    Malta
    Moldova, Republic of Monaco
    Montenegro
    Netherlands
    Portugal
    Romania
    Russia
    Serbia
    Slovakia
    Slovenia
    Spain
    Tajikistan
    Turkey
    Turkmenistan
    Uzbekistan


  2. All add-ons shall be established in the currency of the country concerned, or where agreed, in U.S. dollars or in Euro or in any other currency.

    Combination of local currency fares To combine two or more local currency fares, convert all local currency fares into the currency of the country of commencement of transportation.

Step 1:

  1. Establish the NUC amount for each local currency fare by dividing the local currency fare by the applicable IATA Rate of Exchange (ROE) shown in the Currency Conversion Table below for the country in which the currency is denominated.
  2. Calculate the resultant amount to two decimals places, ignoring any further decimal places.

Step 2: Add the resultant NUC amounts for the sectors involved.

Step 3:

  1. Established the through local currency fare by multiplying the total NUC amounts (derived from Steps 1, 2, and 3 above) by the IATA Rate of Exchange (ROE) shown in the currency conversion table below for the country of commencement of travel.
  2. Calculate the resultant amount of one decimal place beyond the number of decimal places shown next to the local currency in the conversion table below, ignoring any further decimal places.
  3. Round up to the next higher rounding unit shown next to the local currency in the currency conversion table, unless otherwise indicated.

Exception: When an international ticket is comprised of all domestic fare components, but within different countries, the provisions outlines above shall apply.

Other Charges

Other charges shall be separately converted to the currency of the country of sale using the Bankers' Selling Rate using the rounding units shown next to other charges in the currency conversion table.

MCOs for unspecified transportation and PTAs.

MCOs for unspecified transportation and PTAs when honored for payment of Air transportation shall be subject to the provisions of Rule 75 (Currency of Payment). The country of payment of the PTA or MCO shall be considered the country of original issue and determine construction Rules to apply.

Currency Table

See the IATA Rate of Exchange (ROE) currency conversion table.

Local Currency Rounding Table

For those countries where fares are expressed in USA and the USD is not the local currency.

CountryCurrencyROERound UpOther Charges
AfghanistanD US Dollar USD 1.0 . Local Currency - 1 0.1
Albania Euro EUR .908104 Local Currency - 1 0.01
Algeria Algerian Dinar DZD 120.675876 Local Currency - 1 1
American Samoa US Dollar USD 1.0 Local Currency - 1 0.1
AngolaD US Dollar USD 1.0 Local Currency - 1 0.1
AnguillaD US Dollar USD 1.0 Local Currency - 1 0.1
Antigua and BarbudaD US Dollar USD 1.0 Local Currency - 1 0.1
ArgentinaD US Dollar USD 1.0 Local Currency - 1 0.1
ArmeniaE Euro EUR .908104 Local Currency - 1 0.1
Aruba Aruban Guilder AWG 1.8000000 Local Currency - 1 1
Australian Dollar AUD 1.468910 Local Currency - 1 0.1
Austria Euro EUR .908104 Local Currency - 1 0.01
AzerbaijanE Euro EUR .908104 Local Currency - 1 0.1
Bahamas US Dollar USD 1.0 Local Currency - 1 0.1
Bahrain Bahraini Dinar BHD .376100 Local Currency - 1 1
BangladeshD US Dollar USD 1.0 Local Currency - 1 0.1
Barbados US Dollar USD 1.0 Local Currency - 1 0.1
BelarusE Euro EUR .908104 Local Currency - 1 0.1
Belgium Euro EUR .908104 Local Currency - 1 0.01
BelizeD US Dollar USD 1.0 Local Currency - 1 0.1
Benin, Rep. Of CFA Franc XOF 595.677380 Local Currency - 100 100
BermudaD US Dollar USD 1.0 Local Currency - 1 0.1
Bhutan NGULTRUM BTN 71.969032 Local Currency - 1 1
BoliviaD US Dollar USD 1.0 Local Currency - 1 0.1
Bonaire US Dollar USD 1.0 Local Currency - 1 0.1
Bosnia and HerzegovinaE Euro EUR .908104 Local Currency - 1 0.01
Botswana PULA BWP 11.113232 Local Currency - 1 0.1
BrazilD US Dollar USD 1.0 Local Currency - 1 0.1
British Virgin Islands US Dollar USD 1.0 Local Currency - 1 0.1
Brunei Darussalam Brunei Dollar BND 1.385105 Local Currency - 1 1
BulgariaE Euro EUR .908104 Local Currency - 1 0.01
Burkina Faso CFA Franc XOF 595.677380 Local Currency - 100 100
BurundiD US Dollar USD 1.0 Local Currency - 1 0.1
Cambodia US Dollar USD 1.0 Local Currency - 1 1.0
Cameroon CFA Franc XAF 595.677380 Local Currency - 100 100
Canada Canadian dollar CAD 1.323867 Local Currency - 1 0.1
Cape VerdeE Euro EUR .908104 Local Currency - 1 0.1
Cayman IslandsD US Dollar USD 1.0 Local Currency - 1 0.1
Central African Republic CFA Franc XAF 595.677380 Local Currency - 100 100
Chad CFA Franc XAF 595.677380 Local Currency - 100 100
ChileD US Dollar USD 1.0 Local Currency - 1 0.1
China Yuan Renminbi CNY 7.145291 Local Currency - 10 1
Chinese Taipei Dollar TWD 31.279394 Local Currency - 1 0.5
ColombiaD US Dollar USD 1.0 Local Currency - 1 0.1
Comoro Franc KMF 446.758035 Local Currency - 100 50
Congo (Brazzaville) CFA Franc XAF 595.677380 Local Currency - 100 100
Congo (Kinshasa) US Dollar USD 1.0 Local Currency - 1 0.1
Cook Islands New Zealand Dollar NZD 1.568442 Local Currency - 1 0.1
Costa Rica US Dollar USD 1.0 Local Currency - 1 0.1
Cote d'Ivoire CFA Franc XOF 595.677380 Local Currency - 100 100
CroatiaE Euro EUR .908104 Local Currency - 1 0.01
CubaD US Dollar USD 1.0 Local Currency - 1 0.1
Antilles Guilder ANG 1.790000 Local Currency - 1 0.1
Cyprus Euro EUR 0.908104 Local Currency - 1 0.05
Czech Republic Czech Koruna CZK 23.484744 Local Currency - 1 1
Denmark DANISH KRONE DKK 6.773884 Local Currency - 5 1
Djibouti Djibouti Franc DJF 177.721000 Local Currency - 100 100
DominicaD US Dollar USD 1.0 Local Currency - 1 0.1
Dominican republicD US Dollar USD 1.0 Local Currency - 1 0.1
Ecuador US Dollar USD 1.0 Local Currency - 1 0.1
Egypt EGYPTIAN Pound EGP 16.560000 Local Currency - 1 1
El Salvador US Dollar USD 1.0 Local Currency - 1 0.1
Equatorial Guinea CFA franc XAF 595.677380 Local Currency - 100 100
EritreaD US Dollar USD 1.0 Local Currency - 1 0.1
Estonia euro EUR .908104 Local Currency - 5 0.1
EthiopiaD US Dollar USD 1.0 Local Currency - . 0.1
Eswatini Lilangeni SZL 15.071386 Local Currency - 10 1
European M. Union Euro EUR .908104 Local Currency - 1 0.5
Falkland Islands Falkland Islands Pound FKP .818146 Local Currency - 1 0.1
Faroe Islands Danish Krone DKK 6.773884 Local Currency - 5 0.1
Fiji Fiji Dollar FJD 2.204261 Local Currency - 1 0.1
Finland Euro EUR .908104 Local Currency - 1 0.01
France Euro EUR .908104 Local Currency - 1 0.01
French Guiana Euro EUR .908104 Local Currency - 1 0.01
French Polynesia CFP Franc XPF 108.365631 Local Currency - 5 1
Gabon CFA Franc XAF 595.677380 Local Currency - 100 100
Gambia US Dollar USD 1.0 Local Currency - 1 0.1
GeorgiaE Euro EUR .908104 Local Currency - 1 0.1
Germany Euro EUR .908104 Local Currency - 1 0.01
GhanaD US Dollar USD 1.0 Local Currency - 1 0.1
Gibraltar Pound GIP .818146 Local Currency - 1 0.1
Greece Euro EUR .908104 Local Currency - 100 10
Greenland Danish Krone DKK 6.773884 Local Currency - 5 1
GrenadaD US Dollar USD 1.0 Local Currency - 1 0.1
Guadeloupe Euro EUR .908104 Local Currency - 1 0.01
Guam US Dollar USD 1.0 Local Currency - 1 0.1
GuatemalaD US Dollar USD 1.0 Local Currency - 1 0.1
GuineaD US Dollar USD 1.0 Local Currency - 1 0.1
Guinea-Bissau CFA Franc XOF 595.677380 Local Currency - 1 0.1
Guyana US Dollar USD 1.0 Local Currency - 1 1
Haiti US Dollar USD 1.0 Local Currency - 1 0.1
HondurasD US Dollar USD 1.0 Local Currency - 1 0.1
Hong Kong Hong Kong Dollar HKD 7.841150 Local Currency - 10 1
Hungary Forint HUF 299.756829 Local Currency - 10 10
Iceland Iceland Krone ISK 126.754430 Local Currency - 100 10
India Indian Rupee INR 71.969032 Local Currency - 5 1
Indonesia Indonesian Rupiah IDR 14126.800000 Local Currency - 1 0.1
Iran, Islamic Republic of Iranian Rial IRR 112807.000000 Local Currency - 100 100
IraqD Iraq Dinar IQD 1199.765150 Local Currency - 0.1 0.05
Ireland Euro EUR .908104 Local Currency - 1 0.01
IsraelD US Dollar USD 1.0 Local Currency - 1 0.1
Italy Euro EUR .908104 Local Currency - 1 0.01
Jamaica US Dollar USD 1.0 Local Currency - 1 0.1
Japan YEN JPY 106.608770 Local Currency - 100 10
Jordan Jordanian Dinar JOD .709000 Local Currency - 1 0.05
KazakhstanD Tenge KZT 387.166000 Local Currency - 1 0.1
KenyaD US Dollar USD 1.0 Local Currency - 1 0.1
Kiribati Australian Dollar AUD 1.468910 Local Currency - 1 0.1
Korea, Democratic People's Republic of North Korean Won KPW 107.250000 Local Currency - 1 1
Korea, Democratic People's Republic of Korean Won KRW 1201.730079 Local Currency - 100 100
Kuwait Kuwait Dinar KWD .304751 Local Currency - 1 0.05
KyrgyzstanE Euro EUR .908104 Local Currency - 1 0.1
Laos, People's Democratic Republic ofD US Dollar USD 1.0 Local Currency - 1 0.1
Latvia Euro EUR .908104 Local Currency - 1 0.1
Lebanon US Dollar USD 1.0 Local Currency - 1 0.1
Lesotho LOTI LSL 15.071386 Local Currency - 10 0.1
Liberia US Dollar USD 1.0 Local Currency - 1 0.1
Libyan Arab Jamahiriya Libyan Dinar LYD 1.431813 Local Currency - 0.1 0.05
Lithuania Euro EUR .908104 Local Currency - 1 0.1
Luxembourg Euro EUR .908104 Local Currency - 1 0.01
Macao Pataca MOP 8.076385 Local Currency - 10 1
MadagascarD US Dollar USD 1.0 Local Currency - 100 50
MalawiD US Dollar USD 1.0 Local Currency - 1 0.1
Malaysia Malaysian Ringgit MYR 4.194384 Local Currency - 1 1
MaldivesD US Dollar USD 1.0 Local Currency - 1 0.1
Mali CFA Franc XOF 595.677380 Local Currency - 100 100
Malta Euro EUR .908104 Local Currency - 1 0.1
Marshall Islands US Dollar USD 1.0 Local Currency - 1 0.1
Martinique Euro EUR .908104 Local Currency - 1 0.01
Mauritania Ouguiya MRO 37.391920 Local Currency - 20 10
Mauritius Mauritius Rupee MUR 37.445118 Local Currency - 5 1
Mayotte Euro EUR .908104 Local Currency - 1 0.01
MexicoD US Dollar USD 1.0 Local Currency - 1 0.1
Micronesia US Dollar USD 1.00 Local Currency - 1 0.1
Moldova, Republic ofE Euro EUR .908104 Local Currency - 1 0.1
Monaco Euro EUR .908104 Local Currency - 1 0.01
MongoliaD US Dollar USD 1.0 Local Currency - 1 0.1
Montenegro Euro EUR .908104 Local Currency - 1 0.1
MontserratD US Dollar USD 1.0 Local Currency - 1 0.1
Morocco Moroccan Dirham MAD 9.756254 Local Currency - 5 1
Mozambique Metical MZM 62.046000 Local Currency - 10000 10000
MyanmarD Kyat MMK 1546.704423 Local Currency - 1 1
Namibia Namibian Dollar NAD 15.071386 Local Currency - 10 1
Nauru Australian Dollar AUD 1.468910 Local Currency - 1 0.1
Nepal Nepalese Rupee NPR 115.150452 Local Currency - 1 0.1
Netherlands Euro EUR .908104 Local Currency - 1 0.01
Antillean Guilder ANG 1.790000 Local Currency - 1 1
New Caledonia CFP Franc XPF 108.365631 Local Currency - 100 10
New Zealand Dollar NZD 1.568442 Local Currency - 1 0.1
NicaraguaD US Dollar USD 1.0 Local Currency - 1 0.1
Niger CFA Franc XOF 595.677380 Local Currency - 100 100
NigeriaD US Dollar USD 1.0 Local Currency - 1 0.1
Niue New Zealand Dollar NZD 1.568442 Local Currency - 1 0.1
Norfolk Island Australian Dollar AUD 1.468910 Local Currency - 1 0.1
Northern Mariana Islands US Dollar USD 1.0 Local Currency - 1 0.1
Norway Norwegian Krone NOK 9.026063 Local Currency - 5 1
Occupied Palestinian Territory US Dollar USD 1.0 Local Currency - 1 0.1
Oman Rial Omani OMR .384500 Local Currency - 1 1
Pakistan Pakistan Rupee PKR 156.955904 Local Currency - 10 1
Palau US Dollar USD 1.0 Local Currency - 1 0.1
PanamaD US Dollar USD 1.0 Local Currency - 1 0.1
Papua New Guinea KINA PGK 3.487872 Local Currency - 1 0.1
ParaguayD US Dollar USD 1.0 Local Currency - 1 0.1
PeruD US Dollar USD 1.0 Local Currency - 1 0.1
PhilippinesD US Dollar USD 1.0 Local Currency - 1 0.1
Poland PLN PLN 3.948006 Local Currency - 1 0.1
Portuguese Euro EUR .908104 Local Currency - 1 0.01
Puerto Rico US Dollar USD 1.0 Local Currency - 1 0.1
Qatar Qatari Rial QAR 3.640000 Local Currency - 10 10
Reunion Euro EUR .908104 Local Currency - 1 0.01
RomaniaE Euro EUR .908104 Local Currency - 1 0.01
Russian FederationE Euro EUR .908104 Local Currency - 1 0.01
RwandaD US Dollar USD 1.0 Local Currency - 1 0.1
Saba US Dollar USD 1.0 Local Currency - 1 0.1
Saint Helena Pound SHP 0.818146 Local Currency - 1 0.1
NevisD US Dollar USD 1.0 Local Currency - 1 0.1
Saint LuciaD US Dollar USD 1.0 Local Currency - 1 0.1
Saint Maarten Guilder Netherlands ANG 1.790000 Local Currency - 1 0.1
Saint Pierre and Miquelon Euro EUR .908104 Local Currency - 0.01 0.01
Saint Vincent and The GrenadinesD US Dollar USD 1.0 Local Currency - 1 0.1
Samoa Tala WST 2.758274 Local Currency - 1 0.1
Principe US Dollar USD 1.0 Local Currency - 1 0.1
Saudi Arabia Saudi Riyal SAR 3.750000 Local Currency - 1 1
Senegal CFA Franc XOF 595.677380 Local Currency - 100 100
SerbiaE Euro EUR .908104 Local Currency - 1 0.1
Seychelles Rupee SCR 14.552957 Local Currency - 1 1
Sierra Leone US Dollar USD 1.0 Local Currency - 1 0.1
Singapore Dollar SGD 1.385105 Local Currency - 1 1
Slovakia Euro EUR .908104 Local Currency - 1 1
Slovenia Euro EUR .908104 Local Currency - 100 1
Solomon Islands Dollar SBD 8.494263 Local Currency - 1 0.1
SomaliaD US Dollar USD 1.0 Local Currency - 1 0.1
South Africa Rand ZAR 15.071386 Local Currency - 10 1
South SudanG South Sudanese Pound SSP 159.403000 Local Currency - 1 1
Spain Euro EUR .908104 Local Currency - 1 0.01
Sri Lanka SRI LANKA RUPEE LKR 181.346000 Local Currency - 100 1
SudanG Sudanese Dinar SDG 45.225000 Local Currency - 1 1
SurinameD US Dollar USD 1.0 Local Currency - 1 0.1
Sweden Swedish Krone SEK 9.726038 Local Currency - 5 1
Switzerland SWISS Franc CHF .987367 Local Currency - 1 0.5
Syrian Arab RepublicG Syrian Pound SYP 436.000000 Local Currency - 1 1
TajikistanE Euro EUR .908104 Local Currency - 1 0.1
Syrian Arab Republic D US Dollar USD 1.0 Local Currency - 1 0.1
Thailand Baht THB 30.821100 Local Currency - 5 5
Timor - Leste US Dollar USD 1.0 Local Currency - 5 0.1
Togo CFA Franc XOF 595.677380 Local Currency - 100 100
Tonga Pa'anga TOP 2.385951 Local Currency - 1 0.1
Trinidad and TobagoD US Dollar USD 1.0 Local Currency - 1 0.1
Tunisia Tunisian Dinar TND 2.918174 Local Currency - 0.5 0.5
TurkishD Lira TRY 5.715780 Local Currency - 1 0.1
TurkmenistanD New Manat TMT 3.500000 Local Currency - 1 0.1
Turks and Caicos Islands US Dollar USD 1.0 Local Currency - 1 0.1
Australian Dollar AUD 1.468910 Local Currency - 1 0.1
UgandaD US Dollar USD 1.0 Local Currency - 1 0.1
UkraineD US Dollar USD 1.0 Local Currency - 1 0.1
United Arab Emirates (Comprised of Abu Dhabi, Ajman, Dubai, Fujairah, Ras-el-Khaimah, Sharjah Umm Al Qaiwain) UAE Dirham AED 3.672750 Local Currency - 10 10
United Kingdom Pound Sterling GBP 0.818146 Local Currency - 1 0.1
United States US Dollar USD 1.0 Local Currency - 1 0.1
UruguayD US Dollar USD 1.0 Local Currency - 1 0.1
UzbekistanE Euro EUR .908104 Local Currency - 1 0.1
Vanuatu Vatu VUV 114.140000 Local Currency - 100 10
VenezuelaD US Dollar USD 1.0 Local Currency - 1 0.1
VietnamD US Dollar USD 1.0 Local Currency - 1 0.1
Wallis and Futuna Islands CFP Franc XPF 108.365631 Local Currency - 100 10
Yemen, Republic ofG Yemini Rial YER 250.000000 Local Currency - 1 0.1
ZambiaD US Dollar USD 1.0 Local Currency - 1 0.1
Zimbabwe Zimbabwe Dollar USD 1.0 Local Currency - 1 0.1

D International Fares from this country are published in US Dollars. This rate of exchange is to be used solely to convert local currency domestic fares to US Dollars. This will allow combination of domestic fares and international fares from this country on the same ticket and provide a common industry base.

E International Fares from this country are published in Euro. This rate of exchange is to be used solely to convert local currency domestic fares to Euro. This will allow combination of domestic fares and international fares from this country on the same ticket and provide a common industry base.

G This rate of exchange is stablished by Government Order and does not result from the application of Resolution 024c.

TitleRule number
Acceptance of Baggage/Cargo 85
Acceptance of Live Animals 90
Application of Tariff 12
Definitions 1
Limitation of Liability for Baggage or Goods 60
Limitation of Liability for Passengers 55
Refusal to Transport - Limitations of Carriage 25
Transport of Passenger with a Disability 20