Elevation Lounge
Lounge service update
The Elevation Lounge continues to be open for your enjoyment and your safety is our top priority.
In adherence with Transport Canada’s requirement, masks are still mandatory while travelling through the Calgary International Airport and must be worn at all times while inside the lounge, except while actively eating and drinking.
As of September 20, 2021, the WestJet Elevation Lounge will be implementing the Restriction Exemption Program to align with the Government of Alberta’s recent guidance. With this, our guests 12 and over will be required to provide one of the following to a WestJet Agent at the lounge entrance:
Proof of vaccination
- Valid paper or digital vaccine record that shows name, vaccine type and date of administration.
- From September 20 to October 24, 2021, proof of partial vaccination (one dose) is considered acceptable as long as the dose was given more than 2 weeks prior to visiting.
- As of October 25, 2021, proof of full vaccination (two doses) is required.
- Valid photo identification that matches the vaccine record is required for adults 18 and over.
Proof of negative test result
- Tests must be privately paid, Health Canada approved rapid antigen, rapid PCR or lab-based PCR test completed within 72 hours prior.
- Valid test results need to be a written or printed copy that clearly outlines the type of test, time of sample collection, clear indication of a negative result, and the laboratory that completed the test, if applicable.
- Photos of a rapid test result taken offsite will not be accepted.
- Do not bring completed self-tests or rapid tests due to communicable disease risk.
- Tests must not be from Alberta Health Services or Alberta Precision Laboratories.
Documentation of a valid medical exemption
- The original signed letter from a physician or nurse practitioner that includes:
- Person's name that matches their identification.
- Physician’s or nurse practitioner’s complete information, including:
- name, phone number, contact information, professional registration number and signature
- statement that there is a medical reason for not being fully vaccinated against COVID-19
- duration that the exemption is valid
These requirements will be in place until further notice. We appreciate your understanding as we continue to work together to ensure the safety of all our guests.
WestJet Elevation Lounge, a destination in itself
After two years of thoughtful research, planning and construction, our flagship lounge in our home at the Calgary International Airport is now open. The Elevation Lounge demonstrates our commitment to delivering world-class experiences both in the air and on the ground.
We’ve gone further to deliver a new, elevated lounge experience so you can love your journey from the moment it starts.
Enjoy the great indoors
Designed with your journey in mind so you can rejuvenate, rest and stay connected. The lounge blends contemporary design with refined mountain living inspired by Canada’s diverse landscape.
Pass time with a twist
Our menu blends classic global styles with fresh and seasonal ingredients. Pass time under the natural light of airside views as our mixologists craft a signature drink or try our locally brewed Elevation beer.
Boardrooms now boarding
Find your place in one of our dedicated focus spaces to unplug or plug in with personal power outlets, additional wireless access and wireless printing.
Care is in the air and on the ground
You’ll find the friendly WestJet smile and service you’re accustomed to with every interaction you experience inside the lounge. WestJet Priority Service Agents will be on hand to assist with your travel plans.
Local love
Interact with beautiful augmented reality art developed by Calgary artist, Mandy Stobo and curated products you can enjoy when you arrive from local companies like Rocky Mountain Soap Co and Fratello Coffee Roasters.
Dedicated family space
Kids can be kids in a fun space for families. Explore interactive video games and comfy hangout nooks.
Safety above all
Enhanced health, safety and sanitization measures have been implemented in our WestJet Elevation Lounge to ensure your safety above all during COVID-19.
- Touchless, self-serve entry - Guests travelling alone who have access included can use our contactless entrance.
- Face masks required - Face masks are mandatory for staff and guests, except when actively eating and drinking.
- Digital menu service – Once seated to dine, order from digital menus with beverage and meal service directly to your table.
- Clean environment – Be at ease with plexiglass shields at high interaction areas, hand sanitizers throughout and enhanced and continuous high touch cleaning including electrostatic spraying.
— Billy Nolen, VP Safety, Security & Quality
An elevated experience
WestJet RBC® World Elite Mastercard‡ cardholders can now exchange their companion voucher for 4 lounge vouchers.6 Treat yourself or your guests to the WestJet airport lounge experience.
