Elevation Lounge
Lounge service update
Your safety is our top priority. The Elevation Lounge is open for your continued enjoyment, and in adherence with enhanced public health measures in effect as of April 9, 2021, our service offering has been adjusted:
- While the current restrictions are in place, we will be pleased to provide you with a pre-packaged meal and limited bar service.
- Lounge capacity has been reduced, with some areas limited to members of one household at a time.
- Shower facilities are temporarily closed.
- Maximum of six people per table – individuals must be from the same household or the two close contacts for a person living alone.
- Masks are required to be worn at all times while inside the lounge, except while actively eating and drinking.
These adjustments will be in place until further notice. We appreciate your understanding.
WestJet Elevation Lounge, a destination in itself
After two years of thoughtful research, planning and construction, our flagship lounge in our home at the Calgary International Airport is now open. The Elevation Lounge demonstrates our commitment to delivering world-class experiences both in the air and on the ground.
We’ve gone further to deliver a new, elevated lounge experience so you can love your journey from the moment it starts.
Enjoy the great indoors
Designed with your journey in mind so you can rejuvenate, rest and stay connected. The lounge blends contemporary design with refined mountain living inspired by Canada’s diverse landscape.
Pass time with a twist
Our menu blends classic global styles with fresh and seasonal ingredients. Pass time under the natural light of airside views as our mixologists craft a signature drink or try our locally brewed Elevation beer.
Boardrooms now boarding
Find your place in one of our dedicated focus spaces to unplug or plug in with personal power outlets, additional wireless access and wireless printing.
Care is in the air and on the ground
You’ll find the friendly WestJet smile and service you’re accustomed to with every interaction you experience inside the lounge. WestJet Priority Service Agents will be on hand to assist with your travel plans.
Local love
Interact with beautiful augmented reality art developed by Calgary artist, Mandy Stobo and curated products you can enjoy when you arrive from local companies like Rocky Mountain Soap Co and Fratello Coffee Roasters.
Dedicated family space
Kids can be kids in a fun space for families. Explore interactive video games and comfy hangout nooks.
Safety above all
Enhanced health, safety and sanitization measures have been implemented in our WestJet Elevation Lounge to ensure your safety above all during COVID-19. All mandatory public health measures are being observed .
- Touchless, self-serve entry - Guests travelling alone who have access included can use our contactless entrance.
- Face masks required - Face masks are mandatory for staff and guests, except when eating and drinking.
- Space and distance - Enjoy more space with capacity held under 50%, our distanced seat layout and 6ft (2m) markers. Guests are requested to follow all mandatory seating restrictions while in the lounge.
- Digital menu service – Once seated to dine, order from digital menus with beverage and meal service directly to your table.
- Clean environment – Be at ease with plexiglass shields at high interaction areas, hand sanitizers throughout and enhanced and continuous high touch cleaning including electrostatic spraying.
— Billy Nolen, VP Safety, Security & Quality
