Chinook Lounge

WestJet temporarily closes Chinook Lounge in response to COVID-19

Effective March 20, 2020

Safety is our top priority. As Coronavirus (COVID-19) continues to affect our industry and operations, we have made the decision to temporarily close the Chinook Lounge in partnership with the Calgary Airport Authority. The closure of the Chinook Lounge will ensure the continued health and safety of guests and staff and is effective immediately.

We understand that this may be disappointing news, however, it is a necessary step we need to take. Thank you for your understanding and patience. We are committed to providing an update on the re-opening of the Chinook Lounge as soon as possible.

You’ll find the lounge in the Calgary International Airport, after security screening, on Concourse A of the Domestic Departures terminal. Guests departing from other concourses are welcome to access the lounge.

Entry requirements
  • WestJet Rewards Gold and Platinum members enjoy complimentary access to the lounge when travelling on a WestJet-marketed flight. This includes up to five immediate family members1 travelling with the member, or a colleague or friend when a one-time use guest voucher is redeemed.
  • WestJet Rewards Silver members may redeem vouchers for access into the lounge when travelling on a WestJet marketed flight, as well as redeem one-time use guest vouchers, when available.
  • Guests travelling in the Business cabin on WestJet marketed and -operated flights (including connections when a Business fare has been purchased) enjoy complimentary access to the lounge.
  • Priority Pass members may access the lounge using their membership benefits
  • Guests travelling on any airline, including WestJet, are welcome to access the lounge for a fee.
  • All guests must present a valid boarding pass for a flight departing within 3 hours.
  • The minimum age for unaccompanied entry into the lounge is 18; minors under the age of 18 are permitted when accompanied by an adult.
  • Complimentary access, where provided, is non-transferable and has no cash value.

Guests who do not have complimentary access may access the lounge at the following rates:

  • Adult: $50 CAD + applicable taxes
  • Child (age 2-11): $30 CAD + applicable taxes

Accepted forms of payment include Mastercard, Visa, American Express, Diners Club and Interac.

  • Self-serve food and beverages
  • Beer, wine and spirit selections
  • Hot food including entrée and side options
  • Cold selections including sandwiches, salads, fresh fruit and snacks
  • Gluten free and vegetarian options
  • Complimentary Wi-Fi
  • Washroom facilities (no shower)
  • Power charging stations
  • Fireplace
  • Runway view
  • Television
  • Quiet areas
  • Magazines and newspapers
  • Kids play area
  • The maximum stay in the lounge is 3 hours.
  • Guests visiting the lounge must be in presentable attire.
  • Service animals are permitted.
  • Pets are permitted when in an approved carrier only. Pets must remain in the approved carrier for the duration of the stay.
  • Pets must remain in the approved carrier for the duration of the stay in the lounge.
  • Smoking including the use of e-cigarettes is not permitted in the lounge at any time.
  • Alcohol will not be served to minors, in accordance with local laws and regulations regarding alcohol service.
  • Food and beverage cannot be removed from the lounge; outside food and beverage is not permitted.
  • WestJet reserves the right to remove disruptive persons from the lounge.
  • Lost articles are not the responsibility of WestJet.
  • Airport baggage carts may not be brought into the lounge.
  • Baggage storage options are not available.
  • Solicitation of any sort is not permitted while in the lounge.
  • WestJet reserves the right to update terms and conditions pertaining to the lounge at any time, without notice.