Brickell Bay Beach Club & Spa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 983 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Aruba trip

    Reviewed by ruth o(West Palm Beach, Florida) on Aug 27, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our second time at the resort. We love the location, staff and accommodations. And it’s kid free!!! Brandon and Felix, staff members, are excellent with amazing customer service! Highly recommend this resort!

    Very pleased

    Reviewed by dawn m() on Aug 25, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed two nights and I was pleased with the accomodations and staff. The location is centralized and convenient. We were offered a complimentary 15 minute massage as we utilized the pool and booked a full massage the following day. The great thing is they offer 25% off for guests which made the cost quite affordable. There is no rush to reserve cabanas or seats by the pool, they were plentiful. The bartender were conversant and friendly. Even after I checked out I returned just to talk and laugh. I especially like the adult only setting.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Not a happy camper!

    Reviewed by pennysmith3(Fayetteville) on Aug 25, 2018

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Wanted to extend our stay 3 more days in Aruba before we went to our week stay in our RCI condo, to give us a longer time in Aruba. Three nights without hot water, even after asking for a fix for all three days. Could not fix it & then offered to move us on the last night at 7:30! The one afternoon we choose to go to the pool to relax, no pool towels. Have to ask repeatedly for towels in the room. Only brought us one hand towel & one wash cloth, but we’re able to supply us with 2 towels. The telephone never worked in the room. Sorry to say that we will never give a positive recommendation for this place. And we are the really easy going customers! So sad to start our trip this way.

    Nice Place

    Reviewed by McClendon A() on Aug 22, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Everyone is so helpful and knowledgeable of things to do & places to go the only thing is the room does not have a refrigerator, I guess it's not a huge thing shower is horrible water does not come out full its like low pressure or something. The breakfast is good and the air works really good in the rooms!!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4

    You get what you pay for.

    Reviewed by LIndyLee52(Sacramento, California) on Aug 19, 2018

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I was looking for a short two day stay, before my other accommodations could start and didn’t want to pay a whole lot of money for two days. I never stayed at the Brickell Bay Beach Club before. The hotel is centrally located, no need for a car if you stay here. Shuttle to the beach close to restaurants and shopping. And it has a nice pool. The room is a updated standard hotel room. Clean, with a great bed. The room has a really good air conditioner. I almost froze, before I figured out how to turn the air conditioner down. It was so cold the room was almost damp. One pillow out of 4 had a slightly moldy smell, they came and changed it out no problem. So why the three stars, well my room faced the back, and the only nightclub is behind the resort. So it was loud music until like to pass 1 am or later. I finally fell asleep, good thing for sleeping pills. The only other issue for me was no coffee maker in the room. But, again fresh coffee in the lobby until like 10. So if you see a really good rate at this hotel it’s because it faces the back and the night club. So pay more get a room facing front.

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