Occidental Costa Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 8799 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best vacation

    Reviewed by I6706TRmichaelg(Woodside, New York) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing place ! Incredible staff . Arrived and welcomed with a smile. Such a positive and great hotel . Def coming back ! Thank you all for the service provided. I felt secured. The rooms are spacious and clean.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Fullerton Ireland

    Reviewed by Getaway296160() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful Hotel and beach front which was well maintained. Bedrooms cleaned daily, maids friendly always smiling, beautiful gardens. Loved the poolside entertainment and the energy it created. Waiters at lobby bar and around pool area always having a smile so friendly and approachable not forgetting the beach bar waiters who also were lovely and friendly. All restaurants well staffed and served delicious food "we could not fault any of the food" and variety of it. However in Albatos one waiter sticks out for both my husband and me Alfredo Lopez. The loveliest man who went above and beyond each time we ate at the restaurant, Alfredo you were a gentleman! Hoping to bring our family back to the Hotel in near future.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    One of my favorite.

    Reviewed by Dora P(Florida) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I love this hotel mostly for location. Very nice cozy beach. Staff is friendly. Good food but not enough choices. Rooms are clean and good smell. I would add something more for kids. Overall it’s nice and cozy resort. Good price.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Good for the price.

    Reviewed by Michelle R() on Sep 12, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The beach is a bit small but the pool makes up for it. They gave me a room with a balcony that faced the parking lot and the AC unit lol. It was more of a windowsill than a balcony tbh. I guess that’s just the luck-of-the-draw. We enjoyed the drinks and music at the pool.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Vacation

    Reviewed by altaf m() on Sep 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Claudia Guevara T was fantastic. She help for every single thing we want to plan from food to activities. Highly recommended. We missed Majic show but the African circus was the best show of occidental costa.