Panama Jack Resorts Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 10461 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Grand Time!

    Reviewed by DynamicDuo2(Westport, CT) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Dinner at Viaggio is excellent! Manager David, Hostess Mayrani, our waiter Alberto and Chef Diego are all top notch, welcoming ... the best! The food is excellent and the service made us feel special!

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Fantastic family resort

    Reviewed by kylet694() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a great resort with the most beautiful beach. Compared to some other Cancun beaches, this one is huge with lots of room to spread out. Service was outstanding. The food was decent. I am pretty picky, so I would say most would think it was great. I found breakfast to be the best meal of the day. Fresh omelets and lots of fruit. The Italian restaurant was our favorite. We had a junior suite that was absolutely gorgeous. Entertainment was good as well. We are used to cruising, so there’s not as much to do or see. However, all the shows were good. Lastly, the location of this resort was great. We rode the city bus daily to the market, shops, flowrider, and Ferris wheel- all about 5 minutes from the resort.Panama Jack Cancún will not disappoint.

    Panama Jack Resorts - simply enjoyable!

    Reviewed by Gaby E() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a two weeks‘ stay in the Panama Jack Cancun – it was a lovely and very relaxing stay indeed! The location of the resort: only a 25 minutes‘ drive from the airport, on the one side of the promontory, a lovely lagoon provides you with a great sight of downtown Cancún. On the opposite side, the Carribbean greets you. So should you have the chance, try to catch a glimpse of both sides, simply marvellous! The suites: spacious and lovingly decorated at your arrival. Families travelling with children will definitey enjoy the Camp Jack giving the children a lot of entertainment, climbing, being in the water.. Parents can leave their children to the professional attendance of well trained staff. Also, people with special needs were welcomed and well responded to their requirements. The food… simply delicious! There is a great range of really high quality food and different internatonal meals. The inhouse restaurants: at Deck 74, I felt like in breakfast heaven both foodwise and from the caring atmosphere of the staff. if you are a lover of Italian cuisine, a visit in the elegant „Viaggio“ is compulsory – you should not miss the pasta meal „Panama Jack trio“ with a good glass of red wine (the Somelière Yvette will sure have a good recommendation for you). My personal favourite restaurant, however, was the Casa di Rosa offering tasty Mexican cuisine. If you can persuade the waitors to celebrate a Mayan coffee (or Café Flameado) for you, this will be a great closing or dessert for your visit in the cosy atmosphere of Casa di Rosa, azulejos and fine wooden furniture and wall. In addition. in one corner of the beach (just next to the inhouse chapel offering a simply breathtaking view of the ocean – another must-go!), the hotel had corrallled an area with nest accomodating turtle’s nest. On the very last evening of our stay, we had the chance to attend a turtle release which was a very touchy experience. Not only kids will be thrilled to (erleben) When you have been waiting for the staff of Panama Jack Cancun to be mentioned: not only we have been pampered and made feel at home. So in order not to forget any name of all those precious people: dear Silvestre, please give our heartfelt thanks to all of your staff, all of you are great!

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    fantastic voyage

    Reviewed by j2632h(West Haven, Connecticut) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fabulous room #2618 featured sunrise view on one side of the balcony and sunset view on the other not to mention ocean view. The resort is spotless , the food is great and the whole staff are friendly and very acommodating. The wait staff can't do enough in particular Marcelino who is at Venatas the buffet. Would not hesitate to return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great value for family visit

    Reviewed by Scaylina(Orlando, Florida) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I really enjoyed our stay at Panama Jack's. Our last time in Cancun was our honeymoon but we brought our toddler along so it was important to me that we find a family friendly resort. Unfortunately she was too young for camp jack and had some insane separation anxiety so we couldn't take advantage of the babysitting but everything was fine. We booked a beach front walk up which I HIGHLY recommend. It was so nice to be able to walk out to your patio, equipped with chairs and a hammock, have a cabana just outside of that and the ocean just steps away. The bar service would even serve us from our patio. The food was stellar, we didn't get to experience all the restaurants but the buffets were always satisfactory. I appreciated the 24 hr place for a quick snack too. The spa was great they had this check in special that we took advantage of and my massage was phenomenal. Two complaints I had were the treacherous steps to get to our room when it rained previously and that the sheets were kind of scratchy. I also wish they provided the beach walk out rooms with a little broom and dust pan because it got messy. As with all inclusives sometimes the drinks are subpar but PJ has a nice lounge where they serve premium liquors and good wine so we always went there before dinner. Definitely will return but we will probably wait until our little one is old enough for the camp.