The Grand at Moon Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

Hotel Location

Please Note:

Due to delays in the completion of the waterpark at The Grand at Moon Palace, the waterslides are closed and unavailable with an anticipated completion of April 30, 2018.  During this time, guests will have access to the lazy river, wave pool and kids zone within the waterpark as well as the many other pools throughout the property.  Some noise may be associated with this project, however all efforts will be made to minimize any impacts to guests.

The driveway at The Grand at Moon Palace is currently being repaved and is scheduled to be completed by December 15, 2017. The work is being done during daylight hours and some light construction noise can be expected throughout the day.

Overview

The Grand at Moon Palace is the newest addition to the Palace family. The Grand presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. The Grand is located at Moon Palace Cancun, just 10 minutes away from Cancun International Airport and 30 minutes from downtown Cancun.

Added Values:

Stay 3 nights to receive 500 USD Resort Credit. Stay 4 nights to receive 750 USD Resort Credit. Stay 5 to 8 nights to receive 1500 USD Resort Credit. Stay 9 to 11 nights to receive 2000 USD Resort Credit. Stay 12 nights or more to receive 2500 USD Resort Credit.

Resort Credit can be used towards select tours, golf, spa and salon services, romantic dinner events, upgraded wine selection at restaurants, photo packages, selected take away products, Day/Night Pass to The Grand at Moon Palace Cancun, and weddings. Mandatory Service Fee.

Service Fee: Is a nominal fee applied over the final price of all transactions using the Resort Credit promotion on all services or products available. Service fee can be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining resort credit promotion balance.

Golf cart is mandatory ($) and is not included.

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms
  • Child care services ($)
  • Children’s pool
  • Playground
  • Waterpark

Playroom

Fantastic kids club for Children ages 4-12, games, activities, video games, dinner for children etc.

Age range: 4 to 12

Wired: Teens arcade

 

Open from: 10:00am to 10:00pm

    The age range below will determine the quantity of children during booking.

  • Children ages: 0 to 17
Type Amenities

Adult Pool bar

  • Bar
  • Pool bar
  • Open air

Tapas & Wine bar

  • Bar
  • Wine/martini bar
  • Food options available

Beach Club

  • Bar
  • Beach bar
  • Open air

Lobby Bar

  • Bar
  • Lobby bar

Swim up bar Caribbean

  • Bar
  • Swim-up bar
  • Open air

Swim up bar Peruvian

  • Bar
  • Swim-up bar
  • Open air

Wet Bar Grand Terrace

  • Bar
  • Swim-up bar
  • Open air

Lounge bar Caribbean Terrace

  • Bar
  • Lounge

Sports Bar and Bowling alley

  • Bar
  • Sports bar
  • Dance floor

Disco

  • Nightclub
  • Dance floor

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional information

Grand Buffet

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Cuzco

  • À la carte
  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Dress code
  • This restaurant provides both buffet and à la carte dining

Cielito Lindo

  • À la carte
  • Buffet
  • Mexican
  • Breakfast
  • Dinner
  • Lunch
  • Dress code
  • This restaurant provides both buffet and à la carte dining

Caribbean Restaurant

  • À la carte
  • Buffet
  • Caribbean
  • Breakfast
  • Dinner
  • Lunch
  • Dress code
  • This restaurant provides both buffet and à la carte dining

Jade

  • À la carte
  • Asian
  • Dinner
  • Reservations required

Le Chateau

  • À la carte
  • French
  • Dinner
  • Dress code
  • Not included with all-inclusive plan
  • Reservations required

Tavola

  • À la carte
  • Italian
  • Dinner

Habibi

  • À la carte
  • International
  • Breakfast
  • Dinner

JC Steakhouse

  • American
  • Dinner

Los Tacos

  • À la carte
  • Mexican
  • Dinner
  • Lunch
  • Dress code

Snack Selva

  • Snack bar
  • Caribbean
  • International
  • Snacks

Boulangerie

  • Snack bar
  • International
  • Snacks
  • Rooms: 1316
  • Floors: 3
  • Built in: 2016
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Daily activities
  • Round-trip airport transfers
  • Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
  • Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
  • Transportation is not included.
  • See included meal plans
  • All taxes

Carretera Cancun-Chetumal Km 340

Cancun, Mexico Q.Roo 77500

52-998-881-6000

13 km from  CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks
  • 24 hour front desk
  • ATM ($)
  • Baggage check
  • Business centre
  • Currency exchange ($)
  • Dry cleaning ($)
  • Gift shop ($)
  • Laundry services ($)
  • Medical services onsite ($)
  • Meeting facilities ($)
  • Multilingual staff
  • Parking
  • Photo shop ($)
  • Tour desk ($)
  • Valet parking
  • Wedding facilities ($)

Pools

  • Adult-only pools: 1
  • Kids' pools: 1
  • Outdoor pools: 7
  • Cabanas: Included
  • Lazy river: Included
  • Water slides: Included
  • Waterpark: Included
  • Wave pools: Included

Pool availability is subject to seasonality.

Water sports

  • Motorized watersports: On site ($)
  • Non-motorized watersports: On site
  • Watersports centre: On site

Other sports

  • Aerobics: On site
  • Bicycles: On site
  • Tour excursions: On site ($)

Other activities

  • Beach activities: On site
  • Daily activities: On site
  • Games room: On site
  • Nightly entertainment: On site
  • Flow Ryder

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Select a room type:

Grand Deluxe Resort View includes:

  • 1 king bed, or 2 double beds
  • Resort view
  • 850 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Jetted tub
  • Mini fridge
  • Mini-bar
  • Patio
  • Pillow menu
  • Seating area
  • Smoke-free
  • Chi Bath Amenities
  • Aromatherapy menu
Image showcasing Grand Deluxe Resort View

Grand Deluxe Garden view includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • 850 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Jetted tub
  • Mini fridge
  • Mini-bar
  • Patio
  • Pillow menu
  • Seating area
  • Smoke-free
  • Chi Bath Amenities
  • Aromatherapy menu
Image showcasing Grand Deluxe Garden view

Grand Swim up Suite includes:

  • 1 king bed, or 2 double beds
  • Garden view and Resort view
  • 850 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Jetted tub
  • Mini fridge
  • Mini-bar
  • Patio
  • Pillow menu
  • Seating area
  • Smoke-free
  • Chi Bath Amenities
  • Aromatherapy menu
Image showcasing Grand Swim up Suite