Paradisus Cancun Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

Showing Paradisus Cancun Resort feature image

Hotel Location

23 km from CUN airport
Hotel reviews summary
Our guests rated this property 5.0 out of 5

Our guest rating from 1 reviews

		
						TripAdvisor users rated this property
						4.5
						out of 5

TripAdvisor rating from 9720 reviews

Overview

This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.

Amenities & activities

  • Elevators
  • Facilities for the hearing impaired
  • Facilities for the vision impaired
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms
  • Child care services ($)
  • Children’s pool
  • Playground

Kid and Teens Club

 

Age range: 0 to 17

    The age range below will determine the quantity of children during booking.

  • Children ages: 0 to 12
Type Amenities

Avenue Bar

  • Bar
  • Lounge
  • Bottle service
  • Dance floor
  • Live DJs
  • Live music
  • Open air

Swim Up Bar

  • Bar
  • Swim-up bar
  • Open air

Coco's Bar

  • Bar
  • Beach bar
  • Open air

Toji Bar

  • Bar
  • Lounge
  • Open air

Blue Agave Bar

  • Bar
  • Restaurant bar

Red Lounge

  • Nightclub
  • Live DJs

Entertainment

  • A wide variety of entertainment and nightly shows.

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional information

Naos

  • Buffet
  • International
  • All day dining
  • This venue may be closed or have reduced days of service during low season

Vento

  • À la carte
  • Mediterranean
  • Dinner
  • Dress code
  • Reservations required
  • This venue may be closed or have reduced days of service during low season

Tempo by Chef Martin Berasategui

  • À la carte
  • Gourmet
  • Dinner
  • Dress code
  • Reservations required
  • This venue may be closed or have reduced days of service during low season

Fuego

  • À la carte
  • Caribbean
  • Dinner
  • Dress code
  • Reservations required
  • This venue may be closed or have reduced days of service during low season

Bana

  • À la carte
  • Asian
  • Dinner
  • Dress code
  • Reservations required
  • This venue may be closed or have reduced days of service during low season

Market Grill

  • À la carte
  • Grill/steak house
  • Dinner
  • Lunch
  • This venue may be closed or have reduced days of service during low season

Mole

  • À la carte
  • Mexican
  • Dinner
  • Dress code
  • Reservations required
  • This venue may be closed or have reduced days of service during low season

La Perla

  • À la carte
  • Seafood
  • Dinner
  • This venue may be closed or have reduced days of service during low season

Blue Agave

  • À la carte
  • Mexican
  • Dinner
  • Lunch
  • This venue may be closed or have reduced days of service during low season

La Palapa **Exclusive for Royal Service Guests**

  • À la carte
  • Gourmet
  • Dinner
  • Lunch
  • Dress code
  • Reservations required
  • This venue may be closed or have reduced days of service during low season
  • Floors: 8
  • Suites: 649
  • Built in: 1989
  • Renovated in: 2012
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics
  • Water circuit
  • Kids Spa ($)
  • Daily activities
  • Round-trip airport transfers
  • Complementary internet
  • 9 holes golf course included
  • Nightly entertainment
  • Intro scuba lessons in the pool
  • See included meal plans
  • All taxes

Boulevard Kukulcan, Km 16.5

Zona Hotelera, Quintana Roo

Cancun, Mexico 77500

(998) 881 1100

23 km from  CUN

  • Beach front
  • 24 hour all-inclusive: Included
    • 24 hour front desk
    • ATM ($)
    • Baggage check
    • Business centre
    • Concierge
    • Currency exchange ($)
    • Dry cleaning ($)
    • Gift shop ($)
    • Grocery items ($)
    • Laundry services ($)
    • Medical services available ($)
    • Medical services onsite
    • Meeting facilities ($)
    • Multilingual staff
    • Parking
    • Photo shop ($)
    • Shopping onsite ($)
    • Tour desk ($)
    • Valet parking ($)
    • Wedding facilities
    • Safety deposit box

    Pools

    • Activity pools: 1
    • Adult-only pools: 1
    • Infinity pools: 1
    • Jetted pools: 1
    • Kids' pools: 1
    • Outdoor pools: 4
    • Day club: Included

    Golf

    • Golf: On site

    Water sports

    • Dive shop: On site ($)
    • Motorized watersports: On site ($)
    • Non-motorized watersports: On site
    • Scuba diving: On site ($)
    • Snorkeling: On site

    Other sports

    • Aerobics: On site
    • Tennis courts: On site
    • Tour excursions: On site ($)

    Other activities

    • Arts and crafts: On site ($)
    • Beach activities: On site
    • Daily activities: On site
    • Games room: On site
    • Nightly entertainment: On site
    • Green fees

    Rooms

    All rooms include:

    • 24 hour room service
    • A/C
    • Coffee maker
    • Hair dryer
    • Mini-bar stocked daily
    • Phone
    • Safe
    • TV

    Select a room type:

    Paradisus Jr. Suite Lagoon View includes:

    • 1 king bed, or 2 double beds
    • Lagoon view
    • 474 square feet
    • Maximum 3 adults
    • Maximum 2 children
    • No more than 4 guests in the room
    • Bathroom with tub and shower
    • Climate control
    • Coffee maker
    • Concierge service
    • Connecting rooms available (subject to availability)
    • Lit make-up mirror
    • Living room
    • Pillow top mattress
    • Seating area
    • Smoking rooms available (upon request)

    Paradisus Jr. Suite Ocean View includes:

    • 1 king bed, or 2 double beds
    • Ocean view
    • 474 square feet
    • Maximum 3 adults
    • Maximum 2 children
    • No more than 4 guests in the room
    • Bathroom with tub and shower
    • Climate control
    • Coffee maker
    • Concierge service
    • Connecting rooms available (subject to availability)
    • Lit make-up mirror
    • Living room
    • Pillow top mattress
    • Seating area
    • Smoking rooms available (upon request)
    Image showcasing Paradisus Jr. Suite Ocean View

    Paradisus Jr. Suite Ocean View

    Family Concierge Jr. Suite Lagoon View includes:

    • 1 king bed, or 2 double beds
    • 595 square feet
    • Maximum 3 adults
    • Maximum 2 children
    • No more than 4 guests in the room
    • Bathroom with tub and shower
    • Climate control
    • Coffee maker
    • Concierge service
    • Connecting rooms available (subject to availability)
    • Dining room
    • Lit make-up mirror
    • Living room
    • Mini-bar
    • Pillow menu
    • Pillow top mattress
    • Seating area
    • Smoke-free
    • Smoking rooms available (upon request)
    • Upgraded amenities

    *Family Concierge exclusive services: • Private Family Concierge Lounge with private check-in/out • Internet access and an all-day snacks buffet with premium drinks available • Family book and video library • Special children's in-suite amenities including robes, slippers and kid size pillows • "Welcome" Paradisus Kids Beach Kit • Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels) • Daily newspaper delivery • Bathrobes and slippers for parents • Pillow menu for the parents • Luxury bathroom amenities for parents • Cookies and milk turn-down service • Customized mini bar with drinks and snacks just for kids • In-room Activities Menu • Exclusive family activities and excursions: swimming, classes, painting, massage lessons • PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit) • Kids Zone, supervised kids’ activities and play • Kid's and Teen's activities menu
    Concierge Services: Daytime assistance of a Family Concierge • Complimentary walkie-talkie or cell phone for constant contact with our attentive concierge staff • Personal explanation of the resort facilities (on request) • Preferential booking at à la carte restaurants • Assistance with reservations: Yhi Spa, Golf, Tennis and Excursions • Information and reservations for local restaurants • Babysitting on request ($)

    Image showcasing Family Concierge Jr. Suite Lagoon View

    Family Concierge Jr. Suite Lagoon View

    Royal Service One Bedroom Ocean View includes:

    • 1 king bed and 2 double beds
    • Ocean view
    • 605 square feet
    • Maximum 3 adults
    • No more than 4 guests in the room
    • Coffee maker
    • Concierge service
    • Connecting rooms available (subject to availability)
    • Lit make-up mirror
    • Living room
    • Mini-bar
    • Personalized mini-bar menu ($)
    • Pillow menu
    • Pillow top mattress
    • Seating area
    • Smoke-free
    • Smoking rooms available (upon request)
    • Upgraded amenities
    • Private check in-out
    • Cellphone for all day communication

    **Royal Service exclusive services: • Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults only • Discreet, effective assistance of personal Butlers throughout the stay • Sensational upgraded amenities including personalized turn-down service, your choice of aromatic pillows, in-room Bathtub preparation, daily newspaper delivery, individualized in-room coffee service and machine and minibars stocked daily to suit your preferences • Personalized assistance by certified butlers • Library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d'oeuvres • A personalized pillow menu • Special in-room aromatherapy menu (*) • Included cell phone for all-day communication with your butler.  Butler Service • Preferential and guaranteed reservations for specialty restaurants, spa, activities and excursions • Personal explanation of the resort facilities (on request) • Service unpacking and packing luggage • Coordinating your laundry • Shoe shining and Ironing clothes * One piece per person per day (not delicate materials) • SWIMMING POOL SERVICES - POOL CONCIERGE • Private pool for adults only • Private beach area • Pool and beach concierge • Beverage service • Variety of sunscreens • “La Palapa” Restaurant exclusively for Royal Service

    * Services subject to change without notice.

    Family Concierge Ocean View Junior Suite includes:

    • 1 king bed, or 2 double beds
    • Ocean view
    • Minimum 1 adult, maximum 3 adults
    • Maximum 2 children
    • No more than 4 guests in the room
    • Bathroom with tub and shower
    • Climate control
    • Coffee maker
    • Concierge service
    • Connecting rooms available (subject to availability)
    • Dining room
    • Lit make-up mirror
    • Living room
    • Mini-bar
    • Pillow menu
    • Pillow top mattress
    • Seating area
    • Smoke-free
    • Smoking rooms available (upon request)
    • Upgraded amenities

    *Family Concierge exclusive services: • Private Family Concierge Lounge with private check-in/out • Internet access and an all-day snacks buffet with premium drinks available • Family book and video library • Special children's in-suite amenities including robes, slippers and kid size pillows • "Welcome" Paradisus Kids Beach Kit • Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels) • Daily newspaper delivery • Bathrobes and slippers for parents • Pillow menu for the parents • Luxury bathroom amenities for parents • Cookies and milk turn-down service • Customized mini bar with drinks and snacks just for kids • In-room Activities Menu • Exclusive family activities and excursions: swimming, classes, painting, massage lessons • PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit) • Kids Zone, supervised kids’ activities and play • Kid's and Teen's activities menu
    Concierge Services: Daytime assistance of a Family Concierge • Complimentary walkie-talkie or cell phone for constant contact with our attentive concierge staff • Personal explanation of the resort facilities (on request) • Preferential booking at à la carte restaurants • Assistance with reservations: Yhi Spa, Golf, Tennis and Excursions • Information and reservations for local restaurants • Babysitting on request ($)