Turquoize at Hyatt Ziva Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

Showing Turquoize at Hyatt Ziva Cancun feature image

Hotel Location

20 km from CUN airport
Hotel reviews summary
Our guests rated this property 4.0 out of 5

Our guest rating from 2 reviews

		
						TripAdvisor users rated this property
						4.5
						out of 5

TripAdvisor rating from 4801 reviews

Overview

Welcome to Turquoize, a serene adults-only haven, ideally situated within Mexico's most coveted resort — Hyatt Ziva Cancun. Standing tall above a scenic peninsula surrounded by three sides of sparkling seas, Turquoize grants guests an exclusive getaway—complete with special adult-only access— within an all-ages resort. At Turquoize, guests can enjoy the indulgence and amenities of the award-winning all-inclusive resort, such as fine dining and spectacular activities and entertainment, plus the privacy and comfort of a boutique adults-only hotel. Private airport transfers (*not applicable to social and meeting groups.), VIP check-in, personalized butler services and preferred restaurant seating are just a few of the upgraded amenities granted to Turquoize guests.

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms
  • Adults only
Type Amenities

Saasil

  • Bar
  • Piano bar

Juana Margarita?

  • Bar
  • Open air

Tres Cerveza's (Adult only 18+)

  • Bar
  • Sports bar
  • Open air

Punta Vista

  • Bar
  • Pool bar
  • Open air

Dips & Sips

  • Bar
  • Restaurant bar
  • Open air

Bar del Mar

  • Bar
  • Pool bar
  • Open air

24 Horas

  • Bar
  • Self-serve bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional information

Bastille's (Adults only 18+)

  • À la carte
  • French
  • Dinner
  • Dress code

El Mercado

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

The Moongate

  • À la carte
  • Asian
  • Dinner
  • Dress code

Tradewinds

  • À la carte
  • Grill/steak house
  • Lunch
  • Dress code

Tradewinds

  • À la carte
  • Grill/steak house
  • Dinner
  • Dress code

Lorenzo's

  • À la carte
  • Italian
  • Dinner
  • Lunch
  • Dress code

Juana Margarita?

  • Snack bar
  • Mexican
  • Dinner
  • Lunch
  • Dress code

Chevy's

  • À la carte
  • American
  • Breakfast
  • Dinner
  • Lunch
  • Dress code

Casa Café

  • Café
  • Coffee and pastries
  • Snacks
  • Dress code
  • This venue may be closed or have reduced days of service during low season
  • Rooms: 547
  • Floors: 18
  • Built in: 2015
  • Fitness centre: On site
  • Salon: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics
  • Daily activities
  • Round trip private transfers are provided by Turquoize at Hyatt Ziva Cancun
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Blvd Kukulcan km 9.5

Hotelier Zone

Cancun, Mexico

52-998-848-7000

1-800-760-09-44

20 km from  CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Dine around exchange

Any adult guest staying at Hyatt Ziva Cancun can go to Hyatt Zilara Cancun and vice versa, for dinner only with prior reservation through the hotel concierge.

Full dining exchange

Any Turquoize Tower guest (adults only tower) of Hyatt Ziva Cancun Turquoize Experience have full access to Hyatt Zilara Cancun with prior notification through concierge

  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange ($)
  • Gift shop ($)
  • Grocery items ($)
  • Laundry services ($)
  • Medical services onsite ($)
  • Meeting facilities ($)
  • Multilingual staff
  • Parking
  • Photo shop ($)
  • Shopping onsite ($)
  • Tour desk ($)
  • Wedding facilities ($)

Pools

  • Adult-only pools: 1
  • Infinity pools: 3
  • Jetted pools: 3
  • Kids' pools: 2
  • Cabanas: Included
  • Waterpark: Included

Water sports

  • Motorized watersports: On site ($)
  • Non-motorized watersports: On site
  • Snorkeling: On site
  • Watersports centre: On site ($)

Other sports

  • Bicycles: On site
  • Tennis courts: On site

Other activities

  • Beach activities: On site
  • Daily activities: On site
  • Games room: On site
  • Nightly entertainment: On site
  • Yoga classes
  • Basketball court
  • Culinary classes and tastings

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV

Select a room type:

Turquoize Ocean Front Master includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 695 square feet
  • Minimum 1 adult, maximum 4 adults
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Lit make-up mirror
  • Hot tub
  • Adults-only tower

Turquoize Adults Only Tower: Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. VIP check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.

Image showcasing Turquoize Ocean Front Master

Turquoize Ocean Front Master terrace

Turquoize Sky Ocean Front Master includes:

  • 1 king bed, or 2 double beds
  • Oceanfront
  • 695 square feet
  • Minimum 1 adult, maximum 4 adults
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Lit make-up mirror
  • Hot tub
  • Access to Hyatt Zilara Cancun resort and restaurants

Turquoize Adults Only Tower: Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. VIP check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.

Image showcasing Turquoize Sky Ocean Front Master

Turquoize Sky Ocean Front Master

Turquoize Sky Swim Up Ocean Front Master includes:

  • 1 king bed, or 2 double beds
  • Oceanfront
  • 695 square feet
  • Minimum 1 adult, maximum 4 adults
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Lit make-up mirror
  • Semi-private infinity pool access
  • Adults-only tower and access to Hyatt Zilara Cancun resort and restaurants

Turquoize Adults Only Tower: Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. VIP check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.