Hotel Playa Coco

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2789 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great time!

    Reviewed by kevinParnell(Ottawa, Canada) on Dec 09, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Kind of late writing this review, so may miss a few things. We were there Mid Feb 2020, just before lockdowns luckily. Arrived at airport and quickly found our bus to the resort...quick 30 minute drive or so with a few stops at other resorts along the way....cold beer on the bus made the trip go quite fast. Arrived with about a dozen other guests but check in was very fast. Our luggage was put on the cart and we were quickly driven to our room. Room was fantastic. Ocean view even though we didn't ask or pay for an upgrade. Very clean. Beds quite comfortable. Quick change and off we went to explore the resort. As I had done some research beforehand, I knew there was a 24 hour snack bar and we were starving! Took a little bit of walking around to find it but we did, and enjoyed a couple of rum punches, burgers and fries. Fries were cold unfortunately, but no matter...when hungry, I will eat almost everything. The rest of the trip was basically hitting the beach after breakfast then the lobby (piano) bar in the early evening before dinner. Met some great people that we met for drinks almost every day. Went to the market on the bus one day, and found a few things to pick up. The little bar huts outside the market are a nice touch to sit and have a cold beer while there. PROS Beach is amazing (bring your snorkeling gear....the left side of the beach has some rock formations and are teaming with fish). The beach bar and grill are fantastic. Pool was good, although we didn't use it very much. The entertainment mid afternoon at the pool was fun...lots of audience participation, or just sit back and laugh. Restaurants - We tried the Japanese (amazing) and Cuban (ok). The Buffet was pretty good...excellent in fact for Cuban standards. The Pizza restaurant was always very good. Several different kinds of pizza available, or just go up to the counter and pick out whatever you want on yours....we had lunch there almost every day. Bars - We stuck mostly to the Lobby bar when not on the beach. Liber who is the head server is an amazing man. He will know what you want before you even sit down. Make sure to try the Spanish Coffee (AMAZING) There are several other bars, but we didn't bother, maybe next time. Our maid was fantastic. Room was well cleaned every day. Only disappointment was the coffee machine. The first morning I was happy to see it and see that there were fresh packages of coffee, but upon opening it up, it looked like the old coffee grinds hadn't been cleaned in a month. They quickly provided us with a new one, although we never ended up using it because, well, spanish coffee! CONS Not much to complain about...other than the coffee machine I mentioned earlier. The airport going home was a s*^tshow, as many have already mentioned. Long lines to get into the building and long lines to check in. Then people PACKED like sardines in the departures area waiting for delayed flights. They either need to stagger flights more so not everyone leaves on the same day/time or expand the airport. The nightly entertainment was so so....kind of repetitive. They have a dance crew who are VERY VERY good, and very entertaining. I was hoping they would have bands like other resorts I have been to, but seeing as those were in Varadero, and Playa Coco is a little out of the way, it's understandable. A real bar at the entertainment stage area would have been nice too. They had no beer kegs or cans, so they would fill up old pop bottles with beer and serve out of that. Only other bad thing was that our stay was far too short (7 days), and that I broke my toe the first full day there trying to take part in the beach olympics....not an issue though...enough Cristal and I was in no pain. Oh, and mosquitos. I'm one of those unlucky people that mosquitos love! My GF didn't get a single but, but I had several on my arms and legs...and VERY itchy. Be sure to bring some good repellant and anti itch cream just in case.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Hôtel Playa Paraiso, Cayo Coco Cuba

    Reviewed by Renasmithersoutlook() on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful resort ! We had à wonderful welcome . A big thank you to Lili and Danielys our beautiful waitress that would welcome us very day with their beautiful smiles and the service was awesome. You 2 were the best ! Miss you !

    Great Stay

    Reviewed by dvacetrisest(Toronto, Canada) on Aug 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed right before lockdown hit and very much enjoyed my time here. Good quality food, beautiful beach, enough activities to keep you entertained. The animators who come by asking guests to participate in games are all very friendly. Evening entertainment is a problem they need to figure out. Bring reading materials and other things to keep you entertained because the shows won't cut it. This needs to be mentioned; Fidel from the smoke shop has a tendency to get aggressive with women. He needs to show more respect to female guests.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-4

    awsome

    Reviewed by ruthead(Grimsby) on May 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    it was awesome!I still have my hotel Bracelet on!pick a beach front room because they are nice and have lots of restaurants also there is a place i got a coco nut cut open in front of the beach front rooms.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Another lovely week at Hotel Playa Coco! (Feb 18 to 25, 2020)

    Reviewed by 410barb(Nackawic, Canada) on Apr 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second time at Hotel Playa Coco. Our first visit was 2 years ago shortly after their devastating hurricane. I enjoyed my stay then and loved my stay this time. The resort has worked so hard to recover and what a difference I see. The new snack bar and pizza place was a hit with my husband and I. Great spot for that first coffee in the morning.....quiet and a beautiful view. Again, Geoge at the Ice bar was friendly and welcoming....awesome chocolate martinis George!! Mike at the Sports Bar, it was a pleasure meeting you, you were very accommodating and the beer was always cold. Entertainment in the evening was fun. As returning customers we were treated to a special evening at the Cigar Bar, a gift and a nice meal at the Italian restaurant. It was nice to be recognized as a returning patron. We were in building 4 and it was perfect. The room was spacious, clean and had a million dollar view. Our building was close to the beach and snack bar. In the late afternoon we usually spent a relaxing hour at the quiet pool...a nice quiet time before supper. The a la cartes were nice, the Japanese one was great last time and great this time The buffet was typical buffet food, different choices, something for everyone. The beach was perfect again, clean, lots of chairs, bar, entertainment and games. We lucked in with the weather. Perfect! The staff were friendly and accommodating....which I find amazing considering the complainers they have to deal with on a daily basis! While we were there, the resort had their 16th anniversary. A special afternoon was planned for all their staff and families, drinks, buffet, music, videos, games for their kids. This was all held under and around their entertainment tent. It was nice to see the resort recognize their wonderful staff. I will definitely be going back to Playa Coco. I am so glad we were able to get there before all the Covid 19 stuff hit. Stay safe my friends and see you again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5