Acoya Curacao Resort, Villas & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 365 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A great stay at Acoya Curacao!

    Reviewed by Karina M(Lima, Peru) on Jun 17, 2018

    		
			TripAdvisor users rated this property
			5
			out of 5

    I visited Acoya again as I knew they were having new services and I tried this time the All Inclusive program they are offering. The food and services were really good. For me the location of this resort is excellent, I loved the atmosphere of Mambo Beach with the boulevard full of shops and nice ambiance during the day and a nice night party on Sundays. There is a Starbucks at Madero Beach Boulevard facing the beautiful beach. Mambo Beach is definitely for me the best beach of Curacao. My room at Acoya was so spacious, what I like is that this is not such a big property were you have to walk distances to reach the Lobby and restaurants. Everything is just there and the hotel is very flexible with the transfers to the beach. The view of the lake at night with the lights makes the atmosphere really nice in the evenings. Thank you so much to the staff at the front desk for delivering extra hangers to my room. Next time I will try scuba diving and will try to get my PADI certificate.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    One of many times

    Reviewed by A TripAdvisor Member() on Jun 10, 2018

    		
			TripAdvisor users rated this property
			5
			out of 5

    We have stayed here many times, but every time has been better. We were disappointed the first time, but after having tried second time we decided to come back. New management has set a big difference in service and quality that is why we are coming back and back. All inclusive is great for us as locals and the private pool villa is amazing.

    3 Star Hotel at Best

    Reviewed by Tammy S() on May 29, 2018

    		
			TripAdvisor users rated this property
			2
			out of 5

    I just got back from Acoya about a week ago. Overall it was ok, but the service, amenities, food and bars definitely left something to be desired. Although this hotel is marketed as a 4 star it is a 3 star in terms of quality -- and that's being generous. Staff can be somewhat helpful but definitely do not go out of their way. Everything you ask for you are given the run around (told to ask another department for help, then that department sends you back to the first). The hotel is supposed to come with resort credits but you are not advised about them and when you want to redeem essentially you cant use any of them (lots of fine print). The food and beverages are subpar. Service at the bar is terrible, in the restaurants its not much better. The food quality in the restaurant is pretty bad with hardly any variety. Definitely don't go all inclusive here. Prices for food are pretty high for what is being offered. The pools are not kept very clean; there was an area in one where the water had a strong foul odour, the others just had a lot of stuff floating in them. The shuttles advertised only run once a day and if you want to go to the beach you have to be done by 2 pm. Taxis are very expensive. The housekeeping staff definitely needs to be improved. There is no consistency and you can tell what has been cleaned each day (seems like if today your washroom is well cleaned your other living spaces are not). The shower looked nice but was non functioning (waterfall shower head did not work) and dirty (had to keep shoes on while using it). The hotel has nothing around it. You are in the middle of nowhere essentially so to stay here renting a car is a must. Overall not highly recommended but not the worst.

    Individual ratings:

    Location

    Location-1

    Service

    Service-2

    Value

    Value-4

    Wonderful

    Reviewed by Princesita S() on May 29, 2018

    		
			TripAdvisor users rated this property
			5
			out of 5

    We went with our team, for a teambuilding. Very nice hotel. Love the food, the apartments are very big and clean. The pool is clean and nice... the fireshow was awesome:) What I love more... is the good service :). Thnq Guys!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Second visit better than first

    Reviewed by Miguel A() on May 26, 2018

    		
			TripAdvisor users rated this property
			5
			out of 5

    This was our second visit to acoya and the improvements are very noticeable. Having 3 restaurants, new bar and disco was very Good for us. Staff is more trained now and friendlier. Will be back soon. The all inclusive was very good for our family.

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